Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City

Joshua Espinosa | Page 6

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.7
282 Reviews
4.7

282 Reviews

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282 Reviews of Joshua Espinosa

March 22, 2025

Dealership Rating
Employee Rating

It was a great experience! I would recommend someone else to buy from there. Thanks More

by notprovided
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye

Mar 28, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Notprovided, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your wonderful review! We're so glad you had a great experience, and we truly appreciate your recommendation. It means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your new vehicle! Thank you, and have a fantastic day!

March 15, 2025

Dealership Rating
Employee Rating

First Schedule visit per text unsuccessful didnt happen. spoke with service management second visit prompt visit More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Jesse Hardin JR.

Mar 23, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

None23, we really appreciate your feedback! We apologize for the inconvenience with your initial scheduled visit, but we’re glad our service management team was able to assist and ensure a prompt visit the second time. We appreciate your patience and the opportunity to make things right. If you ever need anything, we're here to help!

March 14, 2025

Dealership Rating
Employee Rating

Very professional listened to my needs and wants gave me options and gave me a good price More

by carole-honeycutt
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

Mar 23, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Carole-honeycutt, we're happy to hear you had such a positive experience with our team! Thank you for your kind words! We're glad to hear that our team took the time to listen to your needs and provide you with great options at a good price. We appreciate your business and are always here to help. Enjoy your new vehicle!

March 12, 2025

Dealership Rating
Employee Rating

This is a cool dude he is real sweet he always helps me when I come to you ever been frankly just Mitsubishi and I will always come there More

by browncatherine506@gmal.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hardin JR.

Mar 14, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Browncatherine506@gmal.com, your wonderful feedback and rating mean a lot to us. We're so glad to hear that our team has been able to help you every time you visit Jeremy Franklin Mitsubishi. We appreciate your loyalty and look forward to assisting you again in the future. If there's ever anything you need, we're always here for you!

March 08, 2025

Dealership Rating
Employee Rating

The staff was amazing. The have the best service. Would recommend to all my friends and family. More

by OFFICE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

Mar 14, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Office22, thank you so much for the positive review! We're so glad to hear that you had an amazing experience with our team and that you’d recommend us to your friends and family. Providing top-notch service is our priority, and we truly appreciate your support. We look forward to serving you again in the future!

February 25, 2025

Dealership Rating
Employee Rating

I have issues with my new car thats just not good service said it gas pedal stick and luns forwarded when your foot on the brake More

by MISSPOOOOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicholas Pierce

Mar 17, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

MissPooooo, thank you for bringing this to our attention. Your safety and satisfaction are our top priorities, and we take concerns like this very seriously. We’d like to learn more about your situation and work toward a resolution. Please reach out to our service team at your earliest convenience so we can inspect your vehicle and address the issue properly. We appreciate your patience and the opportunity to make this right.

February 04, 2025

Dealership Rating
Employee Rating

The service team was friendly and got us in and out in 30 minutes. I would definitely recommend them for all you car needs. More

by misseshim247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye

Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Misseshim247, we're glad you had such a wonderful experience with us! Thank you for your great review! We're happy to hear that our service team provided you with a friendly and efficient experience. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Safe travels!

February 03, 2025

Dealership Rating
Employee Rating

They always forget to put something back in mycar. .thru 5 years and 2 cars More

by tcw197046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Anonye , Service

Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tcw197046, we appreciate your feedback and sincerely apologize for any inconvenience you've experienced. Your trust and satisfaction are very important to us, and we want to make things right. Please reach out to us directly so we can address this and ensure a better experience for you moving forward. We truly value your business and would love the opportunity to improve your next visit.

January 31, 2025

Dealership Rating
Employee Rating

This was the easiest auto transaction I have ever encountered. Deon Willis is fantastic! Best! More

by JESSTERBAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Jessterbar, thank you so much for your high rating! Thank you for your kind words! We're thrilled to hear that your experience was smooth and effortless. Deon truly goes above and beyond to make the car-buying process as easy as possible. We appreciate your support and hope you enjoy your new vehicle! Thank you, and have a fantastic day!

January 26, 2025

Dealership Rating
Employee Rating

Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me More

by Daryl Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 01, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

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