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Joshua Espinosa

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Joshua Espinosa

Joshua Espinosa | Page 7

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.7

283 Reviews

Overview Reviews (283)

4.7

283 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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283 Reviews of Joshua Espinosa

January 26, 2025

Dealership Rating

Employee Rating

Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me the service drive for someone to assist me More

by Daryl Thomas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chris Fry, Jesse Hardin JR., Deon Willis, Brandon Brown, Kenneth Anonye, Jacob Pillman

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Feb 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

January 14, 2025

Dealership Rating

Employee Rating

Went to the Blue Springs in MO after calling. A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price we wanted and was in and out less than 2 hours. Very appreciative. Awesome staff More

by DANAQ336

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Fry, Brandon Brown, Kenneth Anonye

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Jan 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Danaq336, thank you for sharing your positive experience! We’re thrilled to hear that our team went above and beyond to provide you with excellent service, moving quickly and respecting your budget. It’s great to know we could make your car-buying process smooth and stress-free. Your appreciation means the world to us, and we’re here whenever you need us again. Enjoy your new car!

January 10, 2025

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Employee Rating

Excellent service and amazing people! I got what I wanted and am satisfied with Jeremy Franklin! I got what I wanted and am satisfied with Jeremy Franklin! More

by TANYA_MCWILLIAMS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Fry, Deon Willis

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Jan 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tanya_mcwilliams, thank you so much for the positive review! We're thrilled to hear that you had an excellent experience and found exactly what you wanted. Our team takes pride in providing top-notch service, and it’s always rewarding to know we’ve met your expectations. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Enjoy your new vehicle, and welcome to the Jeremy Franklin family!

January 02, 2025

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Employee Rating

Took care of everything I needed. The service advisor was helpful and technicians got me in and out. Got new back brakes put on and fix the issue. Always a good time at Jermey Frankli The service advisor was helpful and technicians got me in and out. Got new back brakes put on and fix the issue. Always a good time at Jermey Franklin! More

by hedgesarmy01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Brown

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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for sharing your positive experience! Thank you for your fantastic review! We're so glad we could take care of everything you needed and get you back on the road quickly with your new back brakes. It’s great to hear that our service advisor and technicians provided a smooth and efficient experience. We truly appreciate your trust in Jeremy Franklin Automotive and are always here to help. Looking forward to seeing you next time—thank you for being part of our family!

December 21, 2024

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Employee Rating

Jacob did an amazing job taking care of us. He made the process smooth and minimally stressful. He made the process smooth and minimally stressful. More

by Amdub

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Pillman

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Dec 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Amdub, we appreciate your positive review, and thank you for sharing your experience! We're so glad to hear that Jacob was able to make the process smooth and stress-free for you. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

December 20, 2024

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Employee Rating

Everyone was very friendly and informative. They answered all my questions in terms I could understand. They stepped my through buying my new car with ease. I will encourage everyone I know loo They answered all my questions in terms I could understand. They stepped my through buying my new car with ease. I will encourage everyone I know looking for a new vehicle to go to Jeremy Franklin Mitsubishi. More

by Tina Brant

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Manley

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Dec 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tina Brant, we're glad you had such a wonderful experience with us and for your amazing review! We’re delighted that our team made your car-buying experience smooth and enjoyable. It’s our priority to ensure every customer feels informed and confident throughout the process, and we’re thrilled we could make that happen for you. Your recommendation means so much to us, and we look forward to helping your friends and family find their perfect vehicle. Congratulations on your new car, and welcome to the Jeremy Franklin Mitsubishi family!

December 18, 2024

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Employee Rating

Wonderful, friendly, professional sales team who all have experience and knowledge and who helped me buy two cars here. experience and knowledge and who helped me buy two cars here. More

by Katherine/Kate

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacob Pillman

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Dec 21, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Katherine/kate, thank you so much for the positive review! We're thrilled to hear that our friendly and professional sales team was able to assist you in purchasing not just one, but two vehicles. Your trust and support mean the world to us! If you ever need anything or have questions about your vehicles, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

December 15, 2024

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Employee Rating

They got us into a car really quick with a good deal thank you for your help thank you for your help More

by BERKELK78

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 20, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Berkelk78, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thanks again for the recommendation, and have an amazing day!

December 07, 2024

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Employee Rating

I appreciate how they get me in promptly and do the repairs efficiently with quality Thank you for all you do repairs efficiently with quality Thank you for all you do More

by rosie.bland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fry, Kenneth Anonye

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Dec 12, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rosie. Bland, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your kind words! We're delighted to hear that you appreciate our prompt service and quality repairs. It’s always our goal to get you back on the road as quickly and efficiently as possible while ensuring top-notch work. We truly value your trust and support. If you ever need anything, we're here for you! Thank you, and have a fantastic day!

December 07, 2024

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Employee Rating

Very knowledgeable, friendly, very helpful staff. They go above and beyond! I highly recommend them to anyone and everyone! They go above and beyond! I highly recommend them to anyone and everyone! More

by theronkatys1125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacob Pillman

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Dec 12, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Theronkatys1125, thank you so much for your kind words and glowing recommendation! We're thrilled to hear that you had such a positive experience with our team. At Jeremy Franklin Automotive, we strive to go above and beyond to ensure every customer feels valued and well taken care of. Your feedback means the world to us, and we look forward to serving you again in the future Thank you, and have a fantastic day!