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Joshua Espinosa

Overview Reviews (290)

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Joshua Espinosa

Joshua Espinosa | Page 7

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.7

290 Reviews

Overview Reviews (290)

4.7

290 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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290 Reviews of Joshua Espinosa

March 14, 2025

Dealership Rating

Employee Rating

Very professional listened to my needs and wants gave me options and gave me a good price options and gave me a good price More

by carole-honeycutt

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Brown

Mar 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Carole-honeycutt, we're happy to hear you had such a positive experience with our team! Thank you for your kind words! We're glad to hear that our team took the time to listen to your needs and provide you with great options at a good price. We appreciate your business and are always here to help. Enjoy your new vehicle!

March 12, 2025

Dealership Rating

Employee Rating

This is a cool dude he is real sweet he always helps me when I come to you ever been frankly just Mitsubishi and I will always come there when I come to you ever been frankly just Mitsubishi and I will always come there More

by browncatherine506@gmal.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesse Hardin JR.

Mar 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Browncatherine506@gmal.com, your wonderful feedback and rating mean a lot to us. We're so glad to hear that our team has been able to help you every time you visit Jeremy Franklin Mitsubishi. We appreciate your loyalty and look forward to assisting you again in the future. If there's ever anything you need, we're always here for you!

March 08, 2025

Dealership Rating

Employee Rating

The staff was amazing. The have the best service. Would recommend to all my friends and family. The have the best service. Would recommend to all my friends and family. More

by OFFICE22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Brown

Mar 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Office22, thank you so much for the positive review! We're so glad to hear that you had an amazing experience with our team and that you’d recommend us to your friends and family. Providing top-notch service is our priority, and we truly appreciate your support. We look forward to serving you again in the future!

February 25, 2025

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Employee Rating

I have issues with my new car thats just not good service said it gas pedal stick and luns forwarded when your foot on the brake said it gas pedal stick and luns forwarded when your foot on the brake More

by MISSPOOOOO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Nicholas Pierce

Mar 17, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

MissPooooo, thank you for bringing this to our attention. Your safety and satisfaction are our top priorities, and we take concerns like this very seriously. We’d like to learn more about your situation and work toward a resolution. Please reach out to our service team at your earliest convenience so we can inspect your vehicle and address the issue properly. We appreciate your patience and the opportunity to make this right.

February 04, 2025

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Employee Rating

The service team was friendly and got us in and out in 30 minutes. I would definitely recommend them for all you car needs. minutes. I would definitely recommend them for all you car needs. More

by misseshim247

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Anonye

Feb 13, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Misseshim247, we're glad you had such a wonderful experience with us! Thank you for your great review! We're happy to hear that our service team provided you with a friendly and efficient experience. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Safe travels!

February 03, 2025

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Employee Rating

They always forget to put something back in mycar. .thru 5 years and 2 cars .thru 5 years and 2 cars More

by tcw197046

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kenneth Anonye , Service

Feb 13, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tcw197046, we appreciate your feedback and sincerely apologize for any inconvenience you've experienced. Your trust and satisfaction are very important to us, and we want to make things right. Please reach out to us directly so we can address this and ensure a better experience for you moving forward. We truly value your business and would love the opportunity to improve your next visit.

January 31, 2025

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Employee Rating

This was the easiest auto transaction I have ever encountered. Deon Willis is fantastic! Best! encountered. Deon Willis is fantastic! Best! More

by JESSTERBAR

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Fry, Deon Willis, Jacob Pillman

Feb 06, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jessterbar, thank you so much for your high rating! Thank you for your kind words! We're thrilled to hear that your experience was smooth and effortless. Deon truly goes above and beyond to make the car-buying process as easy as possible. We appreciate your support and hope you enjoy your new vehicle! Thank you, and have a fantastic day!

January 26, 2025

Dealership Rating

Employee Rating

Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me the service drive for someone to assist me More

by Daryl Thomas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chris Fry, Jesse Hardin JR., Deon Willis, Brandon Brown, Kenneth Anonye, Jacob Pillman

Feb 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

January 14, 2025

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Employee Rating

Went to the Blue Springs in MO after calling. A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price we wanted and was in and out less than 2 hours. Very appreciative. Awesome staff More

by DANAQ336

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Fry, Brandon Brown, Kenneth Anonye

Jan 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Danaq336, thank you for sharing your positive experience! We’re thrilled to hear that our team went above and beyond to provide you with excellent service, moving quickly and respecting your budget. It’s great to know we could make your car-buying process smooth and stress-free. Your appreciation means the world to us, and we’re here whenever you need us again. Enjoy your new car!

January 10, 2025

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Employee Rating

Excellent service and amazing people! I got what I wanted and am satisfied with Jeremy Franklin! I got what I wanted and am satisfied with Jeremy Franklin! More

by TANYA_MCWILLIAMS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Fry, Deon Willis

Jan 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tanya_mcwilliams, thank you so much for the positive review! We're thrilled to hear that you had an excellent experience and found exactly what you wanted. Our team takes pride in providing top-notch service, and it’s always rewarding to know we’ve met your expectations. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Enjoy your new vehicle, and welcome to the Jeremy Franklin family!