Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City

Joshua Espinosa | Page 8

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.7
283 Reviews
4.7

283 Reviews

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283 Reviews of Joshua Espinosa

December 07, 2024

Dealership Rating
Employee Rating

Josh and Juan were both amazing and helped me find the right car for me More

by BPICKMAN.BP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Alarcon

Dec 12, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Bpickman.bp, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for sharing your experience! We're thrilled to hear that Josh and Juan provided exceptional service and helped you find the perfect car. Our team takes pride in making the car-buying process smooth and enjoyable. If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride!

November 15, 2024

Dealership Rating
Employee Rating

No matter the problem I have brought to Jeremy's service department they have been very helpful and honest about the work that needs to be done. I am grateful for all they work and dedication. More

by marissadriver13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Alarcon Suarez

Nov 19, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Marissadriver13, we are glad we could help! Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our service department. Honesty and dedication are values we take pride in, and it’s wonderful to know our team has been able to help you with all your vehicle needs. If there’s anything you need in the future, don’t hesitate to reach out—we’re always here to help!

November 14, 2024

Dealership Rating
Employee Rating

I have always chosen Mitsubishi as my car too drive Jeremy Franklin has always been my number 1 place for car's and service highly recommended More

by newman1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Newman1056, thank you so much for your loyalty to Mitsubishi and Jeremy Franklin Automotive! We’re honored to be your go-to place for both vehicles and service. It’s customers like you who make what we do so rewarding. Your recommendation means the world to us, and we’re committed to continuing to provide you with the best car-buying and servicing experience possible. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

November 13, 2024

Dealership Rating
Employee Rating

Absolutely amazing experience. The process was so seamless, exciting and everyone is extremely friendly. I plan to be a repeat customer in the future! More

by KUTHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Kuthe, we're happy to hear you had such a positive experience with our team! We’re thrilled to hear that you had such an amazing experience with us. Our goal is to make the process as seamless and enjoyable as possible, and it’s fantastic to know that we succeeded in making it exciting and stress-free for you. We’re grateful for your trust and can’t wait to welcome you back as a repeat customer in the future. If there’s ever anything you need, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

November 01, 2024

Dealership Rating
Employee Rating

They are very respectful they treat you with respect and they all are kind love them More

by Star
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Star, thank you so much for your wonderful review! We're thrilled to hear that you felt respected and valued by our team. Our goal is to create a positive experience for every customer, and it means a lot to us that you enjoyed your visit. We truly appreciate your kind words and look forward to welcoming you back anytime you need us. Thank you for being part of the Jeremy Franklin Automotive family!

October 25, 2024

Dealership Rating
Employee Rating

Bad customer service nasy people won't come back again paying long customers not mean nothing More

by 100LOWHURDLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Deon Willis

Nov 01, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

100lowhurdles, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. At Jeremy Franklin Automotive, we value every customer, especially those who have trusted us over time. Your feedback is important to us, and we’d like to address any concerns to ensure this doesn’t happen again. If you’re open to it, please reach out to us directly—we’d appreciate the chance to make things right. Thank you for bringing this to our attention.

October 20, 2024

Dealership Rating
Employee Rating

Very friendly and helpful! Best car experience shopping and service I've ever received! Thank you guys! More

by jaredgendvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye , Service department

Oct 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Jaredgendvil, thank you for sharing your positive experience and for your amazing feedback! We’re thrilled to hear that you had the best car shopping and service experience with us. Our team takes pride in being friendly and helpful, and it’s great to know we could make your visit so positive. If you ever need anything in the future, we’re here for you. Thanks again for choosing us! Thank you, and have a fantastic day!

October 20, 2024

Dealership Rating
Employee Rating

The salesmen were great friendly and courteous the finance manager was respectful and did a good job working with us to find a payment plan More

by TGSKI50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Pierce

Oct 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Tgski50, we appreciate your positive review! Thank you for sharing your experience! We're so glad to hear that our sales team and finance manager were able to provide friendly, courteous, and respectful service. We always strive to make the entire process as smooth and accommodating as possible, and it’s wonderful to know we could help you find a payment plan that works for you. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!

October 16, 2024

Dealership Rating
Employee Rating

I worked with Juan Alarcon Suarez, and he was very helpful. He explained things clearly and made the process feel painless. More

by STEVENS.CARISSA.R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Alarcon Suarez

Oct 19, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Stevens.Carissa.r, thank you; we appreciate your feedback! Thank you for sharing your experience! We're delighted to hear that Juan was able to make the process smooth and easy for you. He takes great pride in being helpful and ensuring that everything is explained clearly. We appreciate your business and look forward to assisting you again in the future!

October 15, 2024

Dealership Rating
Employee Rating

Sold me a trade-in lemon. Now they will not trade-in for another car. More

by AMEN-COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 19, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Amen-com, We’re sorry to hear about your experience and would like to address any concerns you may have. However, we want to clarify that we thoroughly inspect all vehicles, including trade-ins, to ensure they meet our quality standards before being sold. We also provide our customers with all the necessary information regarding the vehicle’s condition at the time of purchase. If you're experiencing any issues with your vehicle, we encourage you to contact us directly so we can review the situation and explore potential solutions. We're committed to working with our customers to ensure satisfaction.

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