Joshua Gonzalez
Joshua Gonzalez at Villages Subaru

Joshua Gonzalez | Page 3

Finance Director

Villages Subaru

8730 U.S. 441
Leesburg, FL 34788

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4.5
112 Reviews
4.5

112 Reviews

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112 Reviews of Joshua Gonzalez

March 02, 2026

Dealership Rating
Employee Rating

The Service tech that helped me was very polite but the man that I would guess was the boss, I had received a coupon in the mail and when I presented it, he seemed reluctant to honor it. He did but I j More

by RUTHANNBRISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2026

Villages Subaru responded

Thank you for your business and this review. We're happy to hear our Service Tech was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 06, 2026

Villages Subaru responded

Thank you for your business and this review. We're happy to hear our Service Tech was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 01, 2026

Dealership Rating
Employee Rating

We had a great experience. The entire staff were efficient and accommodating throughout the whole process. More

by amandaaversa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2026

Villages Subaru responded

Thank you for sharing your experience with us. We’re happy our team provided an efficient and accommodating process. Enjoy your new Subaru Impreza!

February 28, 2026

Dealership Rating
Employee Rating

We worked with Lemond Williams and he was wonderful to work with. Financing process was extremely slow even though the paperwork was done ahead of time. Spelling of names were incorrect which we didnt n More

by Kisma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Keegan Jr, Allison Stevens, Shaun Simmons , Lemond Williams -salesman

Mar 02, 2026

Villages Subaru responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 22, 2026

Dealership Rating
Employee Rating

Lamond was our Sales Rep and did an outstanding job. Always attentive. Mike Keagan was the Genetal Mgr and was a key to our purchase. Shaun from Customer Relations set up the Car. Paired phones,explain More

by sbchamp5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Keegan Jr , Lamond, Sales Staff. Outstanding!

Feb 22, 2026

Villages Subaru responded

Thank you for sharing your experience and congratulations on your new Subaru Ascent. We’re glad our sales, management, and customer relations teams could assist you, and we apologize for the wait and the name misspelling. We appreciate your understanding and look forward to welcoming you back.

January 28, 2026

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Employee Rating

Ricardo was great to work with. No pressure and very laid back. I would want to work with him, again. More

by laneyjv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli

Jan 28, 2026

Villages Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 22, 2026

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Employee Rating

Every stereotype of used car dealers came true. Terrible experience and would not recommend them to anyone I know. More

by avalanche121212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 25, 2026

Villages Subaru responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 26, 2026

Villages Subaru responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 11, 2026

Dealership Rating
Employee Rating

Everything went fairly well, but the test drive was not long enough. Would have liked to do some longer highway driving. More

by dpeifer16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Cronin

Jan 11, 2026

Villages Subaru responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

January 11, 2026

Dealership Rating
Employee Rating

We were greeted upon arriving and introduced to Christian. We had made an appointment on line to look at a car and both Christian and the car were ready when we got there. Throughout the experienc More

by carriestilphen1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Cronin

Jan 11, 2026

Villages Subaru responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 10, 2026

Dealership Rating
Employee Rating

Timely professional services. Clean waiting and restrooms. Available WI-FI to access during the wait. More

by SAH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deandre Seymour , DeAndre and Josh.

Jan 10, 2026

Villages Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 04, 2026

Dealership Rating
Employee Rating

I would advised the used car sales department that its the customers money not theirs. And noted that Wife and have excellent credit and could have bought any car on your lot . Noted your lot fee is way t More

by charlesstroup785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2026

Villages Subaru responded

Thank you for providing this feedback, Charles, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 09, 2026

Villages Subaru responded

Thank you for providing this feedback, Charles, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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