Joshua Gonzalez | Page 7

Timely professional services. Clean waiting and restrooms. Available WI-FI to access during the wait. Clean waiting and restrooms. Available WI-FI to access during the wait. More

by SAH123 Verified Customer Verified Customer

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I would advised the used car sales department that its the customers money not theirs. And noted that Wife and have excellent credit and could have bought any car on your lot . Noted your lot fee is way t the customers money not theirs. And noted that Wife and have excellent credit and could have bought any car on your lot . Noted your lot fee is way to excessive $1200 dollars is ridiculous. More

by charlesstroup785 Verified Customer Verified Customer

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We received good service when shopping for our new Outback. We do suggest more staffing be on hand in the financing areas to eliminate long wait times for customers buying their cars. You have a gre Outback. We do suggest more staffing be on hand in the financing areas to eliminate long wait times for customers buying their cars. You have a great team in the Villages Subaru sales area! More

by smoky1010 Verified Customer Verified Customer

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Christian was really great! He was clear, informative and very polite. He answered all our questions and asked us what we wanted, then got it for us! He was clear, informative and very polite. He answered all our questions and asked us what we wanted, then got it for us! More

by wpmarean Verified Customer Verified Customer

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Christ was excelent, honest, clear quick , finally i got the best qualification! , looking to see another one. the best qualification! , looking to see another one. More

by johannadcvg Verified Customer Verified Customer

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Efficient. Friendly. The dealership was clean, well lighted, enough staff, knowledgeable, willing to work with an out of state customer Friendly. The dealership was clean, well lighted, enough staff, knowledgeable, willing to work with an out of state customer More

by jgrewe50 Verified Customer Verified Customer

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Lemont Williams was excellent explaining everything. However when I was moved to the office of Mr Gonzalez to my surprise it said from the 13,000.00 that showed me to the final paper work showing that However when I was moved to the office of Mr Gonzalez to my surprise it said from the 13,000.00 that showed me to the final paper work showing that I need to write a check for $24,000.00. I was told to take the warranty paper to Phillips Toyota and they should send me a check . I was left with a bad taste… I could not see any of the savings I was getting. by buying the end of the year model and trading a perfect maintain Toyota RAV 4 2023 limited , 22,000 miles only . More

by myriam.j.scott Verified Customer Verified Customer

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they did a very good job and I was informed and keep up to date on the progress, not sure of the name of the people I delt with to date on the progress, not sure of the name of the people I delt with More

by kjk5106 Verified Customer Verified Customer

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We were treated very well from everyone in the dealership. We came back to this dealership because my son bought a used car from them and they treated us very well then too. dealership. We came back to this dealership because my son bought a used car from them and they treated us very well then too. More

by lajaxn Verified Customer Verified Customer

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Other than the service center and the salesman who showed up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we reject up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we rejected four plans three days after we purchased our car it took 16 weeks to get part of what they owed us about half so again call after call nobody wanted to talk to me they finally reached out to us after about three weeks and admitted they made another mistake and would take care it took 6 more weeks to take care of that then we discovered they had shorted us 65% of the taxes we paid for maintenance packages we declined when contacted in person they agreed our was correct and said we would have a check to us in a week or two after a month I contacted them again and was told the check was mailed out a month ago I don’t think it was mailed out the same I was at the dealership especially since the sales manager told me face it would take a week maybe two. The time to these issues was 32 weeks. So all in all we lied to mislead misdirected. Finally although I love my new Outback I would highly recommend staying away from the villages Subaru maybe try Ocala Subaru. More

by qibalanced Verified Customer Verified Customer

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