Joshua Pallo | Page 9

Excellent service with great attention towards client needs & concerns; and very organized place with a great team of professionals and a great service advisor (Josh Pallo). The only thing that was not d needs & concerns; and very organized place with a great team of professionals and a great service advisor (Josh Pallo). The only thing that was not done: they forgot to affix the miles for next oil change on windshield. More

by Tom Verified Customer Verified Customer

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Very friendly Good service Been going there since 2016 when I purchased my car there I like the new service manager too Alex n Advisor Joshua 2016 when I purchased my car there I like the new service manager too Alex n Advisor Joshua More

by Z.RIVERA826 Verified Customer Verified Customer

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Customer service great Josh worked his hardest for me to resolve issues.The only thing I am not happy about is Hyundia customer care department resolve issues.The only thing I am not happy about is Hyundia customer care department More

by GIZMISTY Verified Customer Verified Customer

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I'm less than thrilled with Hyundai in general. It all stems from the moment we were convinced to purchase the vehicle we ended up with, despite us wanting it to have, at the very minimum, power se It all stems from the moment we were convinced to purchase the vehicle we ended up with, despite us wanting it to have, at the very minimum, power seats. All because our vehicle died and we were in a difficult situation with our time frame. The purchase experience was mediocre,at best. What makes us truly unhappy with Hyundai is the fact that the maintenance plan was not explained to us properly. It is a ridiculous system just to get an oil change. Firstly, it is obligatory to make an appointment. Secondly, you can only get an oil change after reaching 7k miles or 1 calendar year which would seem normal to most, except we don't drive our Elantra often enough so at the 1 year mark of owning the car we are barely reaching 3500 miles. At first, they didn't want to cover the oil change despite the oil life being at 7% with multiple warning light events. The dealership eventually did it, though, and covered it. I believe it was thanks to the service advisor we had which is the only positive thing about this dealership and the only reason we are giving a 3 star rating. Another bad aspect is that the dealership doesn't even offer a ride back home, so we are stuck was l having to wait at the dealership, no matter what. Next the wait, despite it being with an appointment and at 8 in the morning, took for ever! Another bad aspect was the lobby, which was undesirable to be in with the torn seats, was so loud with the cleaning lady and some employees talking in Spanish and laughing way too loud. And finally, there was a salesmen meeting right in the center of the showroom, which is quite small, and the manager or whomever was directing it was incredibly obnoxiously loud, making it even more uncomfortable. Long story short, this will be the first and last time we purchase from Hyundai and we do not look forward to getting our next few oil changes, but unfortunately, we are stuck until we trade this car in. More

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I went there twice after purchasing the car, to pick up the fabric car mats that were in the sales contract agreement and still haven’t received it. The seller keeps giving excuses and no ETA for the car the fabric car mats that were in the sales contract agreement and still haven’t received it. The seller keeps giving excuses and no ETA for the car mats. I recommend do NOT buy anything here !!! More

by ACC0212 Verified Customer Verified Customer

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Service is always great . Joshua is very helpful and always aim to please. You do need to expand as sometimes the wait is long. Need more mechanics! Joshua is very helpful and always aim to please. You do need to expand as sometimes the wait is long. Need more mechanics! More

by JOANIEBOXER Verified Customer Verified Customer

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Great service every single time I go for any reason I highly recommend this dealer ship highly recommend this dealer ship More

by joshuaalexp Verified Customer Verified Customer

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Was thankful for the help of the representative checking the warranty of the part needed to be fixed and sticking to the policy. The service was kind and respectful. the warranty of the part needed to be fixed and sticking to the policy. The service was kind and respectful. More

by Jcordero307 Verified Customer Verified Customer

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Atención excelente y muy profesional en todos los aspectos. Siempre quedo super satisfecho de mi paso por Kendall Hyundai. aspectos. Siempre quedo super satisfecho de mi paso por Kendall Hyundai. More

by ROBERTORMIER45 Verified Customer Verified Customer

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Over inflated labor rates and inflated cost of parts. Parts higher than suggested manufacture cost. Hours to do repair longer than they should take. Parts higher than suggested manufacture cost. Hours to do repair longer than they should take. More

by CCLARK50 Verified Customer Verified Customer

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