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Joshua Porter
Joshua Porter at Heiser Toyota
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Joshua Porter | Page 10

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
113 Reviews
4.6

113 Reviews

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113 Reviews of Joshua Porter

September 02, 2023

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Employee Rating

Always helpful, always polite and courteous, always on point! I really appreciate you guys and gals and all you do. Thank you for keeping my new car, new and making it last! More

by chrisbork33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

Helpful
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Sep 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 02, 2023

Dealership Rating
Employee Rating

Good costumer service and very humble and highly help full people. Highly recommend for every one. Thank you More

by SZ200979
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther , Kevin Driebel

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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 01, 2023

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Employee Rating

I came in for my first service on a new RAV4. The technicians did a fine job. I’ll relurn in 5,000 miles for my next scheduled service. More

by don.loskot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

Helpful
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Sep 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 30, 2023

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Employee Rating

Service was good even though I thought it was going to take longer than it actually did considering it was busy. More

by JWEDGEWORTHLK1953
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 28, 2023

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Employee Rating

Very poor service from the mechanics. I made an appt. Was checked in for an oil change and tire rotation. Josh the service agent kept me up to date about my car. However, it was out of hi More

by KARENLKONICEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Sep 05, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime please call our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

Sep 09, 2023

KARENLKONICEK responded

You have all the details to give to the Service Manager. Why would I need to call him. He needs to call me or email me. Apologies would be in order.

August 27, 2023

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Employee Rating

Great customer service everyone made me feel at home, and that I my truck was in good hands.. More

by T_MCRAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther , Kevin Driebel

Helpful
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Aug 28, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 26, 2023

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Employee Rating

I trust them very much, that is why I only go to the dealership I purchased my RAV4. They are courteous and very efficient. More

by DYANKO62
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Customer service. Very wonderful

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Aug 28, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 25, 2023

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Employee Rating

Quality Toyota dealer and service center close to my house and with a good local reputation More

by LTOTSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Helpful
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Aug 25, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 23, 2023

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Employee Rating

From office person was nice and tried to help as oil change took longer time More

by Chandur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor

Helpful
Report | Print
Aug 25, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 22, 2023

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Employee Rating

I love coming to my dealership for all service. It was raining very hard, my car was driven into the service garage for me. I did not get wet. Thank you techs. More

by WRIGHTISWRIGHT@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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