Joshua Shook
Joshua Shook at Lithia Hyundai of Anchorage

Joshua Shook | Page 6

Express Lube Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.9
99 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

4.9

99 Reviews

Write a Review

99 Reviews of Joshua Shook

April 04, 2023

Dealership Rating
Employee Rating

Excellent service, no issues what so ever. I was able to drop my vehicle off a day prior for a recall and it ended up being finished the following day before my scheduled appointment time! The More

by Alaska Turo Rentals LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes

Apr 07, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad we got the chance to work with you here at Lithia Hyundai of Anchorage. We hope to see you again down the road.

April 02, 2023

Dealership Rating
Employee Rating

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

April 02, 2023

Dealership Rating
Employee Rating

The service department was excellent! They took all my information upon arrival and my wait time was excellent as well. Very friendly and professional staff! I would give them a 100/10!! More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Lithia Hyundai of Anchorage responded

Hi Shelly, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again down the road.

April 01, 2023

Dealership Rating
Employee Rating

I experienced good service in the delearship as i was waiting for my car to get finished More

by RDECHOR.KELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 30, 2023

Dealership Rating
Employee Rating

Very courteous and helpful. Connecting with Lyft for shuttle service to and from the shop was handy & efficient. More

by dithmerea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a helpful and courteous experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 30, 2023

Dealership Rating
Employee Rating

The whole service team is amazing. Always prompt and friendly. I appreciated their flexibility with my schedule and working to keep my fleet going. More

by BONLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Kevins Mercedes, Eric Hippen , Bryan Collins, Matthew French, Layne Gunter, Jason HESS, Jessica Konstantynowicz, Jeremy Tou

Mar 31, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to earn your business again here at Lithia Hyundai of Anchorage.

March 27, 2023

Dealership Rating
Employee Rating

This was my first time getting an oil change with you guys and probably the last time. The day after getting service from you guys my new car that should not have any problems was leaking a ton of motor More

by Jamielynn Helminiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brendon Gardnew

Mar 30, 2023

Lithia Hyundai of Anchorage responded

Hello Jamielynn, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

March 21, 2023

Dealership Rating
Employee Rating

Kevin and Josh are great to work with! They do their best to keep me updated and do what they can to make things easier and more pleasant for me. More

by PHILLIPS_ADRIANNE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes

Mar 27, 2023

Lithia Hyundai of Anchorage responded

Hi Phillip, Thank you for the review. We are happy to hear your time with us was an easy and pleasant experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 20, 2023

Dealership Rating
Employee Rating

They were kind and quick to get me in and out for my oil change More

by SCHLEYERGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Demientieff

Mar 20, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 18, 2023

Dealership Rating
Employee Rating

You guys were great! No worries about making it to and from my Dr’s appointment. The cherry on top my car was taken care of in a timely manner! ♥️🙏🏽♥️ More

by Donapat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes, Brendon Gardnew, Chonesanh Outhavong , Bryan Collins

Mar 20, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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