Jovan Riley | Page 5

Very polite and friendly and it was a super easy no pressure buying experience! My only issues is that I bought a car and it had almost no gas, only about 80 miles to empty. When I said something to th pressure buying experience! My only issues is that I bought a car and it had almost no gas, only about 80 miles to empty. When I said something to the sales guy, he noted the current gas crisis, which I understand but I am buying a $30k, and said the best he could do was for me to come back on Saturday, I bought on Thursday, and he would fill it up for me with his fleet card. Well, I live 40 miles away, so 80 miles round trip to get my tank filled up in at really ideal convenient. I wouldn’t have even bothered leaving a review, but upon leaving the dealership and traveling 0.5 miles, I stopped at the Costco next door and filled up completely. I even mentioned to the salesman if they could just give me a gift card for gas or something so I didn’t need to come back but was told no. I did not go back for gas, and don’t intended to for two reasons: 1) it’s too far to drive when I should have been provided gas at the time of purchase 2) I don’t want to drive all the way there just for my request to be denied. More

by m.strauss5589 Verified Customer Verified Customer

Helpful 0

Report | Print

I was very surprised when I was able to get the vehicle I always wanted, Jovan Riley did everything to make sure I got exactly what I wanted. always wanted, Jovan Riley did everything to make sure I got exactly what I wanted. More

by adontejenkins Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome Staff they will get it done! Jovian was very helpful and made the buying process simple. I have recommended family and friends this dealership is one of the best in the city. helpful and made the buying process simple. I have recommended family and friends this dealership is one of the best in the city. More

by VIRGINIAJENKINS4987 Verified Customer Verified Customer

Helpful 0

Report | Print

Outstanding customer service. The best around. Jovan, Sammi and Jasmine are the best from sales to management at Jim Ellis Buick/GMC Mall of Georgia. Thanks !!!! Sammi and Jasmine are the best from sales to management at Jim Ellis Buick/GMC Mall of Georgia. Thanks !!!! More

by denisedalton76 Verified Customer Verified Customer

Helpful 0

Report | Print

Bought a used Jeep Wrangler , the buying experience was vey pleasant and easy, I got top dollar on my trade in, Morris, Sami, and ken in the sales and finance department were able to complete the deal in t vey pleasant and easy, I got top dollar on my trade in, Morris, Sami, and ken in the sales and finance department were able to complete the deal in time for delivery on Christmas Eve., thank you Jim Ellis Buick gmc mall of Georgia. More

by Benito G Verified Customer Verified Customer

Helpful 0

Report | Print

The sales, management, and finance folks were professional, friendly, and did what they said they would do. My wife and I had a very good experience and I would recommend the dealership to anyone professional, friendly, and did what they said they would do. My wife and I had a very good experience and I would recommend the dealership to anyone. More

by JODOSM Verified Customer Verified Customer

Helpful 0

Report | Print

Jovan was very helpful and friendly. He answered all our questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure. questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure. More

by LORILARKIN2 Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealership to work with. My time there was very smooth. They take great care of their customers. Will do business with them again soon smooth. They take great care of their customers. Will do business with them again soon More

by servenot45 Verified Customer Verified Customer

Helpful 0

Report | Print

Horrible delivery experience. The number weren’t correct during the transaction and had to write a separate check outside of the transaction due to their error. I really should report this to BBB. I guess during the transaction and had to write a separate check outside of the transaction due to their error. I really should report this to BBB. I guess these are the Harry stories that I’ve heard but never experienced in 12 car purchases.. Also, Purchased accessories were not installed. Had to go back to dealership on two separate occasions to have the accessories installed correctly. Dealer didn’t reprogram the vehicle At delivery. Had to have the vehicle detailed as it was dirty. More

by dsmyrie Verified Customer Verified Customer

Helpful 0

Report | Print

The costumer service we received was 10.They were very attentive to our wants an needs.We love our z71 Silverado.We will be back!! attentive to our wants an needs.We love our z71 Silverado.We will be back!! More

by mcarthurdavis Verified Customer Verified Customer

Helpful 0

Report | Print