Juan Carlos Lopez | Page 14

A+ Facility and Staff! Juan Carlos was great to work with and was not pushy at all. Mike was also a big help. They where informative, very helpful, and provided a zero press Juan Carlos was great to work with and was not pushy at all. Mike was also a big help. They where informative, very helpful, and provided a zero pressure atmosphere. Great place, would recommend anyone who is looking for a vehicle to go see them asap. More

Helpful 0

Report | Print

Friendly Staff I am impressed with every one that I dealt with . Juan Carlos Lopez was the reason I purchased the 02 blazer he went out of his way to help me with I am impressed with every one that I dealt with . Juan Carlos Lopez was the reason I purchased the 02 blazer he went out of his way to help me with every step. When I get ready to buy a new you can bet it will be Cleveland Of Toyota . Thanks for making this a great purchase. More

Helpful 0

Report | Print

Juan Carlos - He is THE REASON we chose to buy here! We had gone to an alternate dealership first, and walked away feeling completely defeated. I was NOT ready to move forward with another dealership (t We had gone to an alternate dealership first, and walked away feeling completely defeated. I was NOT ready to move forward with another dealership (the whole situation was traumatic to begin with...my car had been stolen). My parents INSISTED that I go see a salesman that they were dealing with and I reluctantly went. Juan Carlos is the absolute reason why I bought a vehicle THAT evening. And it wasn't just a vehicle, it was my DREAM SUV!!!! He went above and beyond to make sure I got MORE than everything I wanted. I have never been so happy. Juan Carlos - THANK YOU!!!!!!!!!! More

Helpful 0

Report | Print

Best truck buying experience From the moment we met Juan Carlos Lopez as we were walking into the dealership to the day that we were able to pick up our 2014 Toyota Tundra from th From the moment we met Juan Carlos Lopez as we were walking into the dealership to the day that we were able to pick up our 2014 Toyota Tundra from the lot, it was a fantastic experience. Everyone was very friendly and helpful. They treated us like family. It was a miracle from God that we were lead to this wonderful place and put in touch with all these great people. Thank you to everyone who helped us in this process. More

Helpful 0

Report | Print

Purchase of a pre-owned Toyota Land Cruiser From Sales Specialist to General Manager to Finance Manager, it was an easy going and non-pressured environment- I could not have had a better experie From Sales Specialist to General Manager to Finance Manager, it was an easy going and non-pressured environment- I could not have had a better experience. THANK YOU Toyota of Cleveland, you have certainly earned my business! More

Helpful 0

Report | Print

Excellent customer service! Juan Carlos Lopez was our sales guy and his attitude was great. He listened to what we wanted and answered our questions. Very friendly and sincere Juan Carlos Lopez was our sales guy and his attitude was great. He listened to what we wanted and answered our questions. Very friendly and sincere. He went above and beyond to help us get the best value for our purchase! Thank you Carlos and the rest of the team that came on board! Also another special thanks to Monte' Burney More

Helpful 0

Report | Print

It was an amazing experience. Juan is an awesome sales man. Not cocky easy to get along with and laid back. I had so many bad experiences at other dealerships with super cocky atti Juan is an awesome sales man. Not cocky easy to get along with and laid back. I had so many bad experiences at other dealerships with super cocky attitudes but this dealership had not 1 person like this. Everyone is friendly and willing to work with you. I would highly recommend this place to anyone needing a vehicle. Thanks for the amazing coffee latte Juan. More

Helpful 0

Report | Print

The first car to my son. I took my 18-year-old son to watch the cars to get ready with an advance of $ 3000 and he will look for his first car. Mr. Lopez arrived very willingl I took my 18-year-old son to watch the cars to get ready with an advance of $ 3000 and he will look for his first car. Mr. Lopez arrived very willingly and unhurriedly to attend to us, and explaining that we brought only $ 1000, he told us that we could take the car, that very day and that was it. Thank you very much for your quality of service and help me teach the first lesson of credit to my son. ------------- llevé a mi hijo de 18 años a observar los autos para que se preparara con un anticipo de $3000 y que buscará su primer auto. El señor López llegó muy dispuesto y sin prisa a atendernos, y al explicarle que traíamos sólo 1000 dólares, el nos dijo que bien podíamos llevarnos El auto, ese mismo día y así fue. Muchas gracias por su calidad de servicio y ayudarme a enseñar la primer lección de crédito a mi hijo. More

Helpful 0

Report | Print

Different toyota dealership Had been looking online for a new car. Capital prices were always higher and fewer choices to choose from. We would always go to dealerships after ho Had been looking online for a new car. Capital prices were always higher and fewer choices to choose from. We would always go to dealerships after hours because don't like being pressured. At capital the prices on the cars were higher than in person. Cleveland what I saw on line was what was in your car windows. No bait and switch when we went during business hours it was hot as a firecracker outside. I stayed in the car and my husband look over the inventory. Thats when he meet Juan. They talked. He kept inviting me inside the show room where I could be more comfortable and offered refreshments. He help my husband zero in on which car he wanted. Later introduced us to Shaq daniels. Discuss some more details. It was about a week before everything was finalized. When picking up our car a young man name Phil, took a picture of a before and after scratch on the car that my Hawkeye husband had not seen and let us know it had been corrected. We would have never known. Every one from a to z were very professional. Truly enjoyed the experience. Not sure what this number is for but was on the card so I will include it. 25665 More

Helpful 0

Report | Print

The employees of toyota of cleveland made our visit great. My wife and I went to toyota of cleveland to try and buy a rave4, and the salesman was super nice, and listen to what we told him we could afford, and My wife and I went to toyota of cleveland to try and buy a rave4, and the salesman was super nice, and listen to what we told him we could afford, and he told us he would work with us and he surely did..JUAN CARLOS LOPEZ, was the salesman,and bent over backwards to help us. we drove home in a rave4 and we love our new car. just a wonderful experience for a change. Thank you JUAN. More

Helpful 0

Report | Print