Looking for a 2018 Tacoma TRD Off Road. I was really just looking around to see what was available and to see if I wanted to trade my truck in or just wait and sell it myself and come back later. After working with the sales associate (very nice guy) and talking with some of the other staff (all pleasant), and of course, after some negotiation (not pushy), I decided to trade in. I'm now the proud owner of a brand new 2018 Tacoma TRD Off Road 4x4. I've purchased many cars in my time on this planet, and I've got to say that this was one of the best, easiest transactions ever. Looking for a new vehicle?? Go see these folks!
"Speedy and great to work"
Wonderful experience at Toyota of Cleveland. Gregg, Juan and Tyler were extremely easy to work with and was in and out if the dealership with a new 4Runner in less than an hour.
"Purchased new car at the right price"
Juan Lopez was a wonderful sales person to deal with. Was not pushy or hateful like past experiences at Toyota of Cleveland. He was very patient while i was trying to find the right car with the right payment. Mike Covington and Justin answered all my questions about doing a lease and assured me there was no gotchas. I was at the dealership for around 4 hours asking tons of questions and everyone was patient and kind. Tyler Ratledge in finance was very helpful about the lease option and explained gap insurance benefits. Experience was 10 times better than 5 years ago.
"No hassle, friendly experience."
Juan Carlos gave a hassle free demonstration of the vehicle we were interested in which was a pleasant experience,
Alfred Polk did a great job working with us through the finance company of our choice.
Every was friendly and helpful. No beating around the bush, just a great deal on the truck I was looking for. No reason to look anywhere else.
"Easy to do business with!"
Juan Carlos greeted me and provided me with a no pressure experience. I explained what I was looking for and explained that I could not spend the day at the dealership negotiating. He got my info asked me to do an online app and he got to work. Once we came to an agreement I came in and signed up.
Great Experience from the sales team to finance department.
"Best Customer Service ever"
Juan Carlos was the ultimate sales person. He went above and beyond to make my Toyota purchase a dream come true.
Mike Covington was also the most top notch sales managers I have ever dealt with anywhere.
"Greatest Saleman I have ever dealt with h"
- Dan and h Man
I helped my don in law purchase a 2012 Toyota Sienna at this dealership. We dealt with Mr.Juan Carlos Lopez .
I am 69 years old and have purchased Infinits, Cadalliac, Chevrolet, Fords and Nissan so I have a good idea of what a good saleman should be.
Juan is by far the best automobile salesman I have ever had the pleasure of working with.. if it were possible to give more than 100% the Juan gave 300% !!!!!
I have never owned a Toyota but because of Juan and the great things crew of sales manger, finance mangers and all areas within the dealership l, iwillpurchasr a Toyota.
"Easy used auto experience"
I came from Middle Tennessee to test drive and purchase a used vehicle. Juan Carlos was a true gentleman and made the entire process as easy and painless as possible. I will definitely keep Juan Carlos and Toyota of Cleveland in mind when ready to purchase my next vehicle
Very patient with selection, trade-in process, no pressure to buy. Listened to features we wanted and found the right car for us. Everyone we came in contact with was welcoming.
We came in contact with several employees whose names I don't recall, all were very friendly. Juan Carlos Lopez was our salesman and he was outstanding. Would definitely request him again.