Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes | Page 6

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
87 Reviews
4.7

87 Reviews

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87 Reviews of Juan Fletes

October 04, 2025

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Employee Rating

Appreciate all the Edgar did to help me out. There were some issues with the truck not having the bed cover properly installed, the left front tire had a cell stem issue and lost air as I was dr More

by brianjcourtney
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Abdelmesseh

Oct 05, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience, Brian. I appreciate your acknowledgment of Edgar's efforts at Mark Christopher Auto Center. It's great to hear that he and our Sales Manager were able to assist you promptly. Your feedback about the issues with the truck is valuable to us, and I encourage you to reach out directly if you have any further concerns. We look forward to serving you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2025

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Javier always keep me updated on service issues Juan was very helpful on the repurchase of the truck for gm i will purchase another vehicle from this dealership if needed in the future More

by robertlira09@att.net
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Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez

Oct 03, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review, Robert! We’re thrilled to hear that Javier kept you updated and that Juan was helpful during your truck repurchase. We appreciate your trust in Mark Christopher Auto Center and look forward to assisting you with your next vehicle purchase in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 22, 2025

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Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. More

by edwardolopez99
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Recommend Dealer
Yes
Sep 23, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Edward! We appreciate your kind words regarding the great customer service and fast issue resolution at Mark Christopher Auto Center. We're glad to hear you would recommend us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2025

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Dropped my truck off and they found my oil leak, whereas other mechanics/ dealers couldn’t find the leak! Thank you for the prompt and updated responses with my questions. Very happy! First time bringing i More

by rj1810
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Recommend Dealer
Yes
Sep 15, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm pleased to hear that we were able to find and fix the oil leak on your truck when others couldn't. It’s great to know that our prompt communication made your experience even better. I appreciate you choosing Mark Christopher Auto Center, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2025

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By far one of the best, that’s why customers keep coming back not just because of the service because they get stuff done and get it right the first time! More

by elida741
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Recommend Dealer
Yes
Sep 13, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Elida! We're thrilled to hear that you appreciate the quality of service at Mark Christopher Auto Center. Our team strives to ensure that every customer has a positive experience, and it’s gratifying to know that our efforts make a difference. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 04, 2025

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Went in and had my oil change and tire rotation done in under 2 hours definitely better and faster then most other dealers More

by VIRGINIOR115
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Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez, Cesar Luna

Sep 04, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with your oil change and tire rotation at Mark Christopher Auto Center. We always strive to provide top-notch service to our customers. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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The service line was very long no advisor were avaliable to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked b More

by armyof132@yahoo.com
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Recommend Dealer
No
Sep 01, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration with the service wait time as well as the discrepancies regarding your air and cabin filters. I take feedback seriously as it helps us improve. I encourage you to contact me directly at Mark Christopher Auto Center so we can discuss your concerns further and ensure your next visit meets your expectations. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2025

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Juan was very knowledgeable to what needed to be done to fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his reco More

by ALFONSOEGR
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Recommend Dealer
Yes
Aug 30, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review, Alfonso! I'm thrilled to hear that Juan was able to provide you with knowledgeable and expedited service for your truck. Our team at Mark Christopher Auto Center is dedicated to making sure every customer feels confident in our recommendations. We appreciate your trust and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2025

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Juan was great. He communicated very well and let me know the status of my repair. I have zero complaints. More

by JIMTALBOT74
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Recommend Dealer
Yes
Aug 30, 2025

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that Juan provided excellent communication regarding your repair at Mark Christopher Auto Center. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2025

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Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth More

by FIVEUNGERGIRLS
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Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Nobu Damon, Javier Juarez , Julie Escobar, Leslie Fuentes, Dario Gomez

Aug 23, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad you had a smooth experience with Javier at Mark Christopher Auto Center. We look forward to assisting you on your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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