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Juan Fletes
Juan Fletes
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
38 Reviews
38 Reviews
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38 Reviews of Juan Fletes
October 08, 2025
Very unsatified with the service I received from Mark Christopher Chevrolet. They were not friendly. They took a long time to figure what was wrong with my car. Once it was finally fixed, I had to tak Christopher Chevrolet. They were not friendly. They took a long time to figure what was wrong with my car. Once it was finally fixed, I had to take it back the following week for a noise it was making. They had it all day and did not figure out what was wrong with it. I ended up taking it to M.K. Smith. Not only was it fixed but it only took the morning and it was done. More
by tgoofy
Verified Customer
October 04, 2025
Appreciate all the Edgar did to help me out. There were some issues with the truck not having the bed cover properly installed, the left front tire had a cell stem issue and lost air as I was dr There were some issues with the truck not having the bed cover properly installed, the left front tire had a cell stem issue and lost air as I was driving off the lot. I had to return the vehicle and borrow a loaner car. Edgar and the Sales Manger did a great job of jumping in to help me out after hours when the tire was losing air. More
by brianjcourtney
Other Employees Tagged: Sam Abdelmesseh
October 03, 2025
Javier always keep me updated on service issues Juan was very helpful on the repurchase of the truck for gm i will purchase another vehicle from this dealership if needed in the future very helpful on the repurchase of the truck for gm i will purchase another vehicle from this dealership if needed in the future More
by robertlira09@att.net
Other Employees Tagged: Javier Juarez
September 22, 2025
Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. on the vehicle. I would definitely recommend GM. More
by edwardolopez99
Other Employees Tagged: Dino Picanzo, Nobu Damon, Jackie Klosky, Javier Juarez
September 14, 2025
Dropped my truck off and they found my oil leak, whereas other mechanics/ dealers couldn’t find the leak! Thank you for the prompt and updated responses with my questions. Very happy! First time bringing i other mechanics/ dealers couldn’t find the leak! Thank you for the prompt and updated responses with my questions. Very happy! First time bringing it there. More
by rj1810
September 04, 2025
Went in and had my oil change and tire rotation done in under 2 hours definitely better and faster then most other dealers under 2 hours definitely better and faster then most other dealers More
by VIRGINIOR115
Other Employees Tagged: Javier Juarez, Cesar Luna
August 31, 2025
The service line was very long no advisor were avaliable to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked b to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked both filter ans rhey were dirty. I was very disappointed this is the second time i was not happy with the service i received. I will not return to this dealer for any kind of service. More
by armyof132@yahoo.com
August 30, 2025
Juan was very knowledgeable to what needed to be done to fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his reco fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his recommendation More
by ALFONSOEGR
