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Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes | Page 2

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Juan Fletes

February 08, 2026

Dealership Rating
Employee Rating

They took too long to do the maintenance. I asked for a car wash, but didn't do a good job. I didn't complain because it was free. More

by sandrasanchez1935
Recommend Dealer
Yes

Other Employees Tagged: Juan Fletes

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February 01, 2026

Dealership Rating
Employee Rating

Service writer and dealings with the other staff was great. Nobu (spelling?) is always professional. Not a fan of the Sales Division, however Cadillac service dept is top notch. More

by SOLARIOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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Feb 01, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about our service writer and the professionalism of our team, especially Nobu. I’m glad to hear you had a positive experience with our Cadillac service department. Your insights regarding the Sales Division are valuable, and I encourage you to reach out directly if you have any further concerns. We look forward to your next visit to Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

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Employee Rating

Mark Christopher is the best. The service center is always in on point. It makes the visit easy and effortless. More

by ISRAELALMEIDA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Jan 31, 2026

Mark Christopher Auto Center responded

Thank you for the wonderful review, Israel! I truly appreciate your kind words about Mark Christopher Auto Center and our service center. It's great to hear that your visits are easy and effortless. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2026

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Employee Rating

Todo me gusto Un poco el recogerla tardan mucho en traerla tardan como 10 minutos More

by GABY-MNTYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Jan 28, 2026

Mark Christopher Auto Center responded

¡Gracias por tu reseña! Me alegra saber que disfrutaste de tu experiencia en Mark Christopher Auto Center. Agradezco tus comentarios sobre el tiempo de espera para recoger tu vehículo. Tendremos en cuenta tus sugerencias para mejorar nuestro servicio. ¡Esperamos verte pronto! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2026

Dealership Rating
Employee Rating

Excellent service and very professional. I would highly recommend this dealership and service/parts department to others. More

by jmcgarvey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Matt Flores

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Jan 15, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your recommendation of Mark Christopher Auto Center and am glad you received excellent service from our team. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 09, 2026

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Employee Rating

very good cutomer service, helped me out in any way possible, very good customer service More

by Renteria1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I appreciate your kind words about the customer service you received at Mark Christopher Auto Center. We're thrilled to hear that our team was able to assist you effectively. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 08, 2026

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Employee Rating

Get experience and customer service. Did not have any issues, truck was fixed. Thank you! More

by ceoRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo

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Jan 08, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that your truck was fixed without any issues. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 07, 2026

Dealership Rating
Employee Rating

very pleased with the service and quick turnaround oof my truck. Juan was very attentive and kept me informed all the time. More

by jmmarin4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, JM! I'm thrilled to hear that you were pleased with the service and quick turnaround on your truck. It's great to know that Juan provided attentive service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 02, 2026

Dealership Rating
Employee Rating

Brought my Silverado in for an intermittent temperature light issue. Dino and his team took me in right away and started the diagnostic. They kept the truck for a few hours and kept me informed the entire More

by BILL.MARTINEZIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo

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Jan 03, 2026

Mark Christopher Auto Center responded

Thank you so much for your kind words, Bill! I truly appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. I'm glad to hear that Dino and the team were able to assist you with your Silverado and keep you informed throughout the process. Your confidence in our service means a lot to us. We look forward to seeing you again and are here to help whenever you need us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2025

Dealership Rating
Employee Rating

Cesar and Juan were very helpful I had a great experience. They worked with me and took care of my truck. More

by ESERHAL89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Cesar Luna

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Dec 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm pleased to hear that you had a great experience at Mark Christopher Auto Center and that Cesar and Juan were able to assist you with your truck. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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