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Juan Fletes

Overview Reviews (91)

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Juan Fletes

Juan Fletes | Page 2

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7

91 Reviews

Overview Reviews (91)

4.7

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Juan Fletes

August 03, 2026

Dealership Rating

Employee Rating

Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2026

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I didn’t have any issues. Everyone was respectful and responsive, and the car was cleaned. Thank you. Everyone was respectful and responsive, and the car was cleaned. Thank you. More

by a.barjani

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Morales, Sam Abdelmesseh

Jul 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center. We strive to provide respectful and responsive service, and am glad to know you appreciated the cleanliness of your vehicle. Looking forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

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My questions are always answered when I have one and appointments are always available when I need one. appointments are always available when I need one. More

by moniquemarquez90

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Monique! I'm glad to hear that your questions are always answered and that appointments at Mark Christopher Auto Center are convenient for you. I appreciate your support, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 26, 2026

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Employee Rating

I appreciated working with Nobu Domon in service. He was very polite and very helpful. He was very polite and very helpful. More

by DON@WALLACEANDWALLACE.NET

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

Jun 27, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Don! I’m thrilled to hear about your positive experience with Nobu in our service department. At Mark Christopher Auto Center, we strive to provide excellent service, and it's great to know our team met your expectations. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2026

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Juan kept me informed about everything regarding my vehicle. Made my experience an easy and pleasant one. vehicle. Made my experience an easy and pleasant one. More

by mrstoro.ruiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Avo Injian

Jun 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Juan was able to keep you informed and make your experience at Mark Christopher Auto Center easy and pleasant. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2026

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Employee Rating

From the moment I arrived I was treated very well. The entire staff from the Service Director, Jeff Rizzi, to the Serivce Writer, Juan Fletes, to the porter was remarkable. Mark Christopher Chevrolet The entire staff from the Service Director, Jeff Rizzi, to the Serivce Writer, Juan Fletes, to the porter was remarkable. Mark Christopher Chevrolet continues to provide superior service and attention to details. More

by Bill Velto

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi

Jun 22, 2026 -

Mark Christopher Auto Center responded

Bill, thank you for your wonderful review! I'm delighted to hear about your positive experience at Mark Christopher Auto Center. It’s great to know that Jeff, Juan, and the rest of the staff made a remarkable impression on you. I truly appreciate your kind words, and we look forward to providing you with exceptional service again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 19, 2026

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It was a great experience. Juan communicated very well with me of what the problem was with my vehicle and notified me of when it was ready for pick up. Juan communicated very well with me of what the problem was with my vehicle and notified me of when it was ready for pick up. More

by SAM.GARCIA25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Sam! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center. It's fantastic to know that Juan's communication made a positive impact during your visit. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2026

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Me atendieron a la hora programada, fue rápido el fué muy amable, claro y quedé muy satisfecho, gracias amable, claro y quedé muy satisfecho, gracias More

by oteroalfredo53

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Jun 08, 2026 -

Mark Christopher Auto Center responded

¡Gracias por sus comentarios, Alfredo! Me alegra saber que su experiencia en Mark Christopher Auto Center fue positiva y que recibió un servicio rápido y amable. Esperamos verle de nuevo en su próxima visita. ¡Agradezco su apoyo! Atentamente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2026

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Employee Rating

Always a nice time and a comfortable place to stay during my visit and time to work as well when I am there. Thanks team! my visit and time to work as well when I am there. Thanks team! More

by yhoyuela

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Javier Juarez, Cesar Luna , Joe Lopez

Jun 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We’re thrilled to hear that you always have a nice time and find comfort during your visits. Our team at Mark Christopher Auto Center is dedicated to providing a welcoming environment, and your feedback means the world to us. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 21, 2026

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All the employees are very nice and professional as always! Great customer service from beginning to end. always! Great customer service from beginning to end. More

by Cbb324

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We greatly appreciate your kind words about our team at Mark Christopher Auto Center. It's fantastic to hear that you experienced great customer service from beginning to end. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com