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Juan Fletes

Overview Reviews (95)

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Juan Fletes

Juan Fletes | Page 2

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6

95 Reviews

Overview Reviews (95)

4.6

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Juan Fletes

August 20, 2026

Dealership Rating

Employee Rating

It is because of the service department that I am so loyal that I continue to come to MCAC loyal that I continue to come to MCAC More

by JOHN.EWART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, John! I’m thrilled to hear that our service department has earned your loyalty to Mark Christopher Auto Center. We strive to provide the best service possible and appreciate your continued trust in us. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2026

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Employee Rating

Excellent Service I had my 2025 Silverado 1500 3. 0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throug 0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throughout the entire process. Everything was handled smoothly, and I really appreciated the level of communication and customer service. I highly recommend Juan and the service department! More

by RAMIMAHROOM279

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nate Heath, Dino Picanzo, Avo Injian, Sam Abdelmesseh, Lloyd Beardsley

Aug 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Rami! I’m happy to hear you had an excellent experience with your 2025 Chevrolet Silverado 1500 at Mark Christopher Auto Center. Juan is indeed a valuable member of the team, and it's great to know he provided you with the professional and attentive service you deserve. We appreciate your recommendation and look forward to seeing you again for your future service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

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Employee Rating

Bought our Denali and had a great sales team, when we took the truck to get its first oil change we were very happy with the service team and how quickly they got the truck back To us took the truck to get its first oil change we were very happy with the service team and how quickly they got the truck back To us More

by AANDNTRUCKING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad you had a great experience with our sales team at Mark Christopher Auto Center, and that you were pleased with the service during your Denali's first oil change. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

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Employee Rating

Bought our Denali here and had a great sales person additionally recently took my car to get the first oil change and was very happy with the service. additionally recently took my car to get the first oil change and was very happy with the service. More

by AANDNTRUCKING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear you had a great experience buying your Denali and that you were satisfied with our service during your first oil change. We look forward to assisting you again at Mark Christopher Auto Center in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

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Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2026

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I didn’t have any issues. Everyone was respectful and responsive, and the car was cleaned. Thank you. Everyone was respectful and responsive, and the car was cleaned. Thank you. More

by a.barjani

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Morales, Sam Abdelmesseh

Jul 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center. We strive to provide respectful and responsive service, and am glad to know you appreciated the cleanliness of your vehicle. Looking forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

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My questions are always answered when I have one and appointments are always available when I need one. appointments are always available when I need one. More

by moniquemarquez90

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Monique! I'm glad to hear that your questions are always answered and that appointments at Mark Christopher Auto Center are convenient for you. I appreciate your support, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 26, 2026

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I appreciated working with Nobu Domon in service. He was very polite and very helpful. He was very polite and very helpful. More

by DON@WALLACEANDWALLACE.NET

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

Jun 27, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Don! I’m thrilled to hear about your positive experience with Nobu in our service department. At Mark Christopher Auto Center, we strive to provide excellent service, and it's great to know our team met your expectations. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2026

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Employee Rating

Juan kept me informed about everything regarding my vehicle. Made my experience an easy and pleasant one. vehicle. Made my experience an easy and pleasant one. More

by mrstoro.ruiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Avo Injian

Jun 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Juan was able to keep you informed and make your experience at Mark Christopher Auto Center easy and pleasant. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2026

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Employee Rating

From the moment I arrived I was treated very well. The entire staff from the Service Director, Jeff Rizzi, to the Serivce Writer, Juan Fletes, to the porter was remarkable. Mark Christopher Chevrolet The entire staff from the Service Director, Jeff Rizzi, to the Serivce Writer, Juan Fletes, to the porter was remarkable. Mark Christopher Chevrolet continues to provide superior service and attention to details. More

by Bill Velto

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi

Jun 22, 2026 -

Mark Christopher Auto Center responded

Bill, thank you for your wonderful review! I'm delighted to hear about your positive experience at Mark Christopher Auto Center. It’s great to know that Jeff, Juan, and the rest of the staff made a remarkable impression on you. I truly appreciate your kind words, and we look forward to providing you with exceptional service again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com