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Juan Godinez
Juan Godinez at Mac Haik Chevrolet

Juan Godinez | Page 2

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
172 Reviews
4.8

172 Reviews

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172 Reviews of Juan Godinez

May 30, 2026

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Employee Rating

Juan was amazing! He was so helpful, super fast! As a mom that was busy with 3 kids he made it happen! I’d give him 15 stars if I could! I made sure to get his name fo More

by LYNNWEBER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Mac Haik Chevrolet responded

It’s fantastic to hear Juan made servicing your Chevrolet Tahoe quick and stress-free, especially with three children in tow. Thank you for highlighting his efforts and we look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 28, 2026

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Employee Rating

The Service department continues to excel with my car. Juan Godinez is an excellent advisor for y'all. More

by doug_spence
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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May 28, 2026

Mac Haik Chevrolet responded

Hearing that our service department keeps delivering outstanding results for your Chevrolet is rewarding. Juan will be pleased to see your praise and we’ll be sure to share your comments with him. We look forward to supporting your future service needs. That Great Mac Haik Feeling Antione Burks, General Manager

May 26, 2026

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Very professional in the way they do things for better, on time, good quality of work More

by JOSE.REYES0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Mac Haik Chevrolet responded

It’s great to hear our team delivered professional, on-time service and top-quality work on your Chevrolet Silverado 1500. We’re glad the experience met your expectations. We look forward to helping you again. That Great Mac Haik Feeling Antione Burks, General Manager

April 05, 2026

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They were very fast and friendly! Great customer service!! Definitely recommend them, i will definitely be back whenever i need something done More

by DALAYGOMEZ371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Jose Rosales

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Apr 05, 2026

Mac Haik Chevrolet responded

Thank you for sharing your experience. We’re glad our team could deliver fast, friendly service on your Chevrolet Equinox. We appreciate your recommendation and look forward to helping you again whenever you need us. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 04, 2026

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Employee Rating

Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

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Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 03, 2026

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Employee Rating

Received excellent and speedy service eventhough the service department was somewhat busy. My wait was less than 2 hours which is great. More

by NewFan2015
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 03, 2026

Mac Haik Chevrolet responded

It’s great to hear that Juan and our team could provide prompt service on your Chevrolet Equinox, even during a busy period. We’re pleased your wait stayed under two hours and that everything went smoothly. Let us know if we can assist you with anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 26, 2026

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Employee Rating

Juan Godinez does a great job and has for the 5 years that I've known him. More

by doug_spence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 26, 2026

Mac Haik Chevrolet responded

Knowing Juan has been taking great care of you for five years is fantastic. Thank you for trusting our Chevrolet service department. We look forward to serving you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 17, 2026

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Employee Rating

The service writers kept me updated on my vehicle repair status. The dealership provided me with transportation to my destination after I dropped my vehicle off. Service department diagnosed and resolved my More

by SEBASS58
Recommend Dealer
Yes

Other Employees Tagged: Lane Johnson

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Mar 17, 2026

Mac Haik Chevrolet responded

Thank you for trusting us with your Chevrolet 1500. We’re glad our service team kept you informed, arranged transportation, and returned your vehicle in even better condition. Your recognition of our attention to detail means a lot. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 13, 2026

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Employee Rating

Great service. Juan was courteous and kept me informed. The truck was ready when expected. More

by JAYPFEIFFER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 13, 2026

Mac Haik Chevrolet responded

We’re delighted Juan provided courteous service and clear updates during your Chevrolet Colorado service. It’s great to know your truck was ready right when expected. Thank you for trusting us with your service needs. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 11, 2026

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Employee Rating

Presented vehicle at service center at *:30AM. Did not get a call about dx of problem until 2:30PM, and then quote for work needed was much too expensive. More

by LAWMADIGAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 13, 2026

Mac Haik Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Antione Burks General Manager 281-596-6359

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