Went in and it didn't take long at all. We talked, made the deal and left. These guys are good, I'll be back next year to purchase for our daughter.
"Great sales "
Matt and Juan were a pleasure to do business with. Would highly recommend them! They went above and beyond to help us out over the phone and when we were at the dealership!
Matt Hernandez and Juan Mendez have an exceptional staff. Negative equity into a new car with a great payment! Very impressed! I was at a dead end with my previous car and they helped me tremendously with a new car lease.
"Good experience. Accessory Package is questionable"
- 2008 Colorado Owner
Sales staff is knowledgeable, not high pressure but not afraid to ask how to earn your business.
They place a $1500 accessory package on the selling price that includes a First Place Finish Application (basically a quasi-clear coat to the paint), Aquapel (rainx type stuff on windshield), Brake Plus (a smart brake that blinks when you tap it), a maintenance plan and wheel locks.
None of these items are needed but they are added to the price as the finish, brake and aquapel are already applied to the vehicle before you buy it. Negotiate these things.
I found the finish was applied to my black vehicle without a proper application of rubbing compound to bring the finish back first so you basically put clear over cloudy. I spent 8 hours with rubbing compound to alleviate that. My suggestion to Carl Black is instead of charging monies for accessories that aren't needed just to preserve the margin, why not have the vehicle truly detailed or offer that as an add on. Like any vehicle purchase, do your homework first. My experience was good because I did just that.
Other Employees Tagged:
"Awesome experience "
Juan was so friendly and knowledgeable about my new car. He helped me through the whole experience. Will definitely be back to see him again
"Great friendly guy & great place to purchase a car! "
- Jasper life
We always purchase our cars from Carl Black of Roswell and always have a great experience every time. They really do treat you like family. We always recommend this place.
Juan Mendez was a pleasure to work with. His customer service was beyond excellent, I recommend him to anyone looking to buy a car. He found a truck that met all of my needs. Buy a car from this guy!!!!!!
"Matt Hernandez was amazing!"
- Steve jarrett
Matt helped me purchase a great vehicle at a great price! I will definitely come back and buy another vehicle from Carl Black Roswell Buick Gmc
"Best pre owned manager "
Matt Hernandez is one of the greatest pre owned managers I’ve worked with, he’s caring and attentive cared about my price range and my mothers because we both got a car from him. He works very hard to get you into what you need and want not benefits him. I would highly recommend Matt Hernandez to help you get our dream car!
"Best dealership, great prices, Matthew Hernandez makes the h"
I've shopped at various dealership all around Georgia due to me trading in every year for something new and have had some bad experiences and gone to some dealerships where I felt like all they cared about is the selling and wouldn't make the deal feel right. But when I came to carl black of Roswell and met Matthew Hernandez you makes you feel like your family and will work with you so you feel happy with your deal. He has always gave a great amount for my trade in and has gave me a great deal on my new purchase. Everyone that knows me asks me why I trade so often and I tell them its because I get deals from matt that I cant let go. I've bought over 25 vehicles from carl black of Roswell with Matthew and i will never go to another dealership unless he moves. Go get your deal done with Matthew you wont feel pressured like at other dealerships and he will work everything out with you that he can to make the deal happen. He is friendly, honest, and comprehensive on any deal you try to work with him. Dont miss out on the great deals they have at carl black of Roswell stop and see if they can help you out like they always help me out.