Juan Santos
Juan Santos at Williamson Cadillac

Juan Santos

Service Director

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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5.0
121 Reviews

Dealership Experience

39 yrs, 10 mos

Industry Experience

39 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

121 Reviews

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121 Reviews of Juan Santos

February 06, 2026

Dealership Rating
Employee Rating

Mike McKesson is the best service advisor in the business. He always looks out for the best interest of my family. More

by SPLLERANDI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Mike McKesson

February 03, 2026

Dealership Rating
Employee Rating

“Great service on my vehicle. The work was done quickly, professionally, and everything was explained clearly before I left. More

by RONMACHADO
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

Your positive feedback brightened our day; thank you for sharing it.

February 01, 2026

Dealership Rating
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Service was excellent, they provide top notch service. Treated me like family. Everything was perfect More

by EDWIn lima
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

Your support means everything to us — thank you for the kind review.

December 26, 2025

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Employee Rating

Service was great as usual. Main reason me and my family only buy from Williamson. More

by RICHARD95
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Edgar Lacayo

Jan 09, 2026

Williamson Cadillac responded

Thank you for the wonderful review; we’re always here to help with anything you need.

December 20, 2025

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Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
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Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

Your positive review made our day — thank you for trusting us with your vehicle.

December 14, 2025

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Employee Rating

My service advisor Erik Fernandez was excellent and very knowledgeable. I was in and out within an hour for my oil service and tire rotation. The service employees along with the service cashier had great More

by Rene Roberts
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jan 09, 2026

Williamson Cadillac responded

Thank you for sharing your experience — we’re committed to keeping your future visits just as excellent.

December 10, 2025

Dealership Rating
Employee Rating

Excellent customer service,, clean organized facility, and lots of attentiveness during my visit. Kudos to Service advisor Tony Martinez who thou explained what will be done to my vehicle. More

by Arnulfothompson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

We’re delighted to know you enjoyed your experience, and we look forward to serving you again.

December 10, 2025

Dealership Rating
Employee Rating

Some of the communication was inconsistent. That's the reason i'm giving her a five, she was, however, very pleasant and attentive.When I had a question or something came up , that was inconsist More

by soniaslaughter
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

We’re grateful for your feedback and happy to know you had a great visit with us.

October 17, 2025

Dealership Rating
Employee Rating

As always the service team is A+. Main reason I continue to buy Cars from Williamson More

by RICHARD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Williamson Cadillac responded

We’re honored to be your go-to dealership and grateful for your continued loyalty. Thank you for recognizing the excellence of our service team.

October 02, 2025

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Employee Rating

Always the best service in the industry. Service team always makes me feel like I am the only customer at the location. More

by RICHARD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Rolando Pardo, Edgar Lacayo , Roadside Service Manny

Oct 03, 2025

Williamson Cadillac responded

We’re honored by your continued trust! It means the world to us that our service team makes you feel like the only customer in the building. Tony, Juan, and the rest of the crew will be thrilled to hear your feedback. Thank you for choosing us time and again!

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