"My girlfriend and I recently purchased a 2018 CPO C43 and..."
My girlfriend and I recently purchased a 2018 CPO C43 and Peter and Juan were instrumental in that process. The car represents our first Mercedes and first AMG.
In looking for this car, I conducted a nationwide search for what we were looking for. Luckily we found it locally.
Our experience with the dealership was absolutely outstanding. We visited another dealership and had a less than ideal experience. From the minute with walked through the door at Knauz, however, everything was top-notch.
Peter and Juan teamed together to make the purchasing decision easy for us. Their knowledge of the product and willingness to assist us every step of the way was greatly appreciated.
Working with Vijay in Finance was also a breeze. Everything was done to make the process smooth and efficient.
In my driving career I have purchased six cars and this was by far the best experience! I look forward to purchasing from them again in the future.
"I brought my new GLS in to learn more about it and Juan..."
I brought my new GLS in to learn more about it and Juan was not only very polite, but extremely knowledgeable. He patiently reviewed all the functions of my new car with me with enthusiasm.
"I would highly recommend Knauz Continental Autos. I..."
I would highly recommend Knauz Continental Autos. I worked with Peter and Juan. They were both fantastic! My car leasing experience was easy and quick.
"An internet search initially led me to Knauz Continental..."
- Jon Jacobson
An internet search initially led me to Knauz Continental Autos 3 years ago while I was pursuing a competitive lease for what would be my 2nd Mercedes GLA. I’d previously leased 5 Mercedes vehicles prior to that from 3 different M-B Dealers. The prompt & polite email responses received from Sales Associate Peter Polanski led to a few phone conversations and an eventual trip from my residence in Detroit to Knauz Autos in Lake Bluff. The selection, interaction, and process there were vastly superior to any of my previous ones - so much so that when Peter contacted me recently regarding my current lease and upcoming expiration, I was confidant he’d make my new lease equally easy and satisfying. The 5 hour commute from Detroit to Knauz Autos is well worth it in my mind and I’m absolutely thrilled with the striking new, ultra-optioned A Class that Peter facilitated. In addition, I had the pleasure of dealing with Vijay Zaveri, who made the financial details easy to understand and efficient and Ben De Garcia in the Service Dept. who promptly attended to my special tire needs. The delivery & vehicle orientation was performed by Juan Villarreal. He was extremely thorough, but his ability to explain functions and pleasant personality also made that process easy to understand and quite exciting.
"It was a great experience buying from Knauz. Everyone was..."
- Akshay Patil
It was a great experience buying from Knauz. Everyone was very helpful throughout the process. I would definitely recommend Knauz to my friends and family looking for a new car.
"Juan took the time to go over all the features of the car..."
Juan took the time to go over all the features of the car so I felt comfortable driving the car. He explained everything with confidence and knowledge.
"Juan patiently and expertly showed and explained all the..."
- Denis D
Juan patiently and expertly showed and explained all the systems I could control from my seat. When we were done I felt I had enough knowledge to safely drive my new S560 and knew how to refresh my training. Juan is certainly a valuable asset to Knauz.
"Terrific and slick service. Paul, our sales associate..."
Terrific and slick service. Paul, our sales associate was very knowledgeable, helpful an efficient. Then thoroughly recommend working with Juan, I have never had a better experience on buying a car at a dealership and the walkthrough that he provided of the car and the tech was a big part of that.
You also get a really good impression of what a dealership is like not just when everything goes well, but when there is a problem. In this case, there was an issue with the car (not dealers fault) but they dealt with quickly and with minimum impact on me. Really appreciated that, and will certainly always be taking my car back there for future services.
"If we weren’t excited enough, Juan took my wife and I on..."
If we weren’t excited enough, Juan took my wife and I on an awesome experience teaching us about all the technology behind our 2020 GLC 300 before we drove off with our new car. Great way to end our experience with Knauz and start our new one with our GLC. Thanks Juan!
"Juan Villarreal was the best part of the experience I had..."
Juan Villarreal was the best part of the experience I had with Knauz Motors. I came to this dealership to lease a Mercedes SUV. I initially worked with a young man who I will not identify, because I don’t want to get anyone in trouble, but after asking him to do a little research on their inventory, this guy never got back to me after several attempts to contact him. I did lease a car, but with a very nice young man named Trent Wilkinson. During the leasing process, there was a problem with my title, but management very kindly took care of it. A few days after I picked up the car, it was making a strange noise, so I took it in to be checked and Juan to the rescue. It was a minor problem and easily fixed, but Juan was so kind and helpful. A great asset to the dealership.