Judy Deems
Judy Deems at DCH Wappingers Falls Toyota
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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.6
87 Reviews
4.6

87 Reviews

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87 Reviews of Judy Deems

May 03, 2025

Dealership Rating
Employee Rating

Ex ellent Very helpful General manager and judy deems wxcellent Videovwas a nice touch Great More

by Dgoddard0
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

May 01, 2025

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Employee Rating

Judy was very helpful and knowledgeable. She helped us choose the right tires for our car. More

by Rexhamebythesea
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

May 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're happy to hear that Judy was helpful and knowledgeable in guiding you to the right tires. We'll be sure to share your kind words with her—she'll really appreciate it!

May 01, 2025

Dealership Rating
Employee Rating

Judy paid attention to my needs and requests and made it happen quickly and perfectly More

by Drew and boo
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that Judy was attentive and made everything happen smoothly for you. We'll be sure to pass along your compliments—she’ll be thrilled to hear them!

April 26, 2025

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Employee Rating

Getting thru was difficult at times but once I got to speak with Judy she was helpful and very kind to deal with More

by lhannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Apr 26, 2025

DCH Wappingers Falls Toyota responded

We apologize for the difficulty in getting through, and thank you for your patience. We’re glad Judy was able to assist you and provide kind, helpful service. We appreciate your feedback and are here for any future needs!

April 25, 2025

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Employee Rating

They fixed my transmission issue, no problem. Car runs great now No more transmission issues More

by rmac69
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Apr 25, 2025

DCH Wappingers Falls Toyota responded

We're happy to hear your transmission issue was resolved smoothly and that your car is running great again! Thanks for trusting us with your vehicle—we’re here if you need anything in the future! 🚗💨

April 15, 2025

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Employee Rating

No communication initiated by dealership. Very poor communication. Quote for work was ridiculously high. Expected more. More

by PATRICIA.FITZGIBBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2025

DCH Wappingers Falls Toyota responded

Patricia, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 15, 2025

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Employee Rating

DCH Wappingers took care of a recall issue and some resulting complications included . Very Satisfied customer! More

by TIM.TOOMEY.H4DTJLNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

DCH Wappingers Falls Toyota responded

Thanks so much for your kind words! We're glad DCH Wappingers was able to take care of the recall and follow-up issues. We truly appreciate your trust and are happy to hear you're a very satisfied customer!

April 13, 2025

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Employee Rating

Job was done on time and efficiently communicated I was very pleased with the service, as always More

by mpnewsh
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Apr 14, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear everything was completed on time and communicated clearly. It's always a pleasure to serve you, and we truly appreciate your continued trust and support!

April 03, 2025

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Employee Rating

A wonderful experience! My experience was wonderful, everyone was very kind and helpful. I am very thankful. More

by SOPHIAAMARIEE23
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Apr 03, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and that our team was able to help. We truly appreciate your feedback and are grateful for your trust. If you need anything else, don’t hesitate to reach out!

March 28, 2025

Dealership Rating
Employee Rating

I love the professionalism and the low-pressure, low-stress atmosphere over at this dealership. We've worked with them over the years and are working with them to find a new car now and have had our More

by michael.casale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and kind words! We're thrilled to hear that you’ve had positive experiences with both sales and service. We’re here to make your car buying and service needs as stress-free as possible, and we look forward to helping you with your next vehicle.

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