Judy Deems

The fact that Toyota’s reliability is nowhere as good as it once was is no reflection on Laura. She told me to bring the truck straight back after it had been there the day before and that she’d sort out th it once was is no reflection on Laura. She told me to bring the truck straight back after it had been there the day before and that she’d sort out the software glitches again. Lauren was true to her word and fixed me right up. More

by YCXG2ZP8VZ Verified Customer Verified Customer

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I bought a car from DCH in Nanuet and got the high pressure sale for an extended warranty. They assured me I could use the local DCH in wappingers for repairs. I brought my car to them for an oil leak pressure sale for an extended warranty. They assured me I could use the local DCH in wappingers for repairs. I brought my car to them for an oil leak that should be covered in the "Zero Deductible" Engine and Drivetrain 100k mile warranty.Like all used car dealers they tried to tack on $2000 for a brake job that I did myself 10k miles ago.So, they lie about what you need. They had the car for three weeks, and still charged me over $700 for a repair that should have been covered. But the worst part is, just through coincidence, I had the mileage written down when it got delivered by tow truck. Turns out someone needed a four wheel drive during the snow storm and my car (jeep) came back with 80 more miles on the odometer. So car was finished on friday, but couldn't pick up until monday, AFTER the snow storm. Really bad business and warning anyone to be wary of these people.If you need an extended warranty, shop around and buy your own coverage. These people are sneaky.. More

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Professional courteous and extremely knowledgeable and helpful Professional courteous and extremely knowledgeable and helpful . Judy is an asset to the team! helpful Professional courteous and extremely knowledgeable and helpful . Judy is an asset to the team! More

by DAWNGARGAN Verified Customer Verified Customer

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Yaz the salesperson listened to what type of vehicle my wife wanted. We decided that the Highlander was the best vehicle to meet her needs. Yaz entered the data into his laptop and we built the Highlander wife wanted. We decided that the Highlander was the best vehicle to meet her needs. Yaz entered the data into his laptop and we built the Highlander the we wanted. Yaz explained that the dealership did not currently have a 2026 Highlander on the lot. We would have to wait 4 to 6 weeks for delivery. We said that was fine. More

by Joepug13 Verified Customer Verified Customer

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Fast easy welcoming Staff was on top upon arrival got me set up in waiting room, fast service, & Judy found me in the waiting room to let me know all was good go set up in waiting room, fast service, & Judy found me in the waiting room to let me know all was good go More

by Nmowat845 Verified Customer Verified Customer

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It was pleasant and all work done within time Just kept me informed abt the progress of service and vehicle was ready when I reached dealership me informed abt the progress of service and vehicle was ready when I reached dealership More

by MNHPETROLEUM Verified Customer Verified Customer

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Service and sales are very accommodating and pleasant to deal with. Judy goes above and beyond in knowledge and personality. Melissa in sales rocks the same boat! deal with. Judy goes above and beyond in knowledge and personality. Melissa in sales rocks the same boat! More

by piccorel Verified Customer Verified Customer

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Outstanding, professional, and courteous service. All concerns and issues addressed quickly. World class service advisor and dealership! Thank you! All concerns and issues addressed quickly. World class service advisor and dealership! Thank you! More

by TBROZYK0 Verified Customer Verified Customer

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Always a pleasure going in for service. Excellent staff and waiting area, and great prices Excellent staff and waiting area, and great prices More

by alexpoknissan3 Verified Customer Verified Customer

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Amazing The dealership was accommodating and professional. Will definitely be back. First in class dealership experience professional. Will definitely be back. First in class dealership experience More

by JOANM1387 Verified Customer Verified Customer

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