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Judy Deems

Overview Reviews (226) Inventory (225)

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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

226 Reviews

Overview Reviews (226) Inventory (225)

4.8

226 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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226 Reviews of Judy Deems

February 07, 2026

Dealership Rating

Employee Rating

Everything was Fantastic. The inspection was done efficiently! Needed a Light Bulb for left License Plate and passed inspection. The inspection was done efficiently! Needed a Light Bulb for left License Plate and passed inspection. More

by SHAWAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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February 03, 2026

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Employee Rating

Judy was very helpful and the dealership responded quickly to my issues. Very pleased with way everything was handled. quickly to my issues. Very pleased with way everything was handled. More

by KDL13RS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re glad to hear Judy was so helpful and that our team responded quickly to address your concerns. It’s great to know you were pleased with how everything was handled, and we truly appreciate your feedback!

February 02, 2026

Dealership Rating

Employee Rating

Great personalities and knowledge of vehicles. Glad to be part of the Toyota family Service was accurate and timely. Excellent in service. Glad to be part of the Toyota family Service was accurate and timely. Excellent in service. More

by mlando1208

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Feb 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience with our team and appreciated their knowledge and friendly personalities. We’re happy to welcome you to the Toyota family and are thrilled that your service was accurate, timely, and excellent. We look forward to taking care of you again!

February 02, 2026

Dealership Rating

Employee Rating

Very prompt, friendly and attentive. Judy was clear on what was to be done at visit. Judy was clear on what was to be done at visit. More

by KEVLEW1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Feb 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re glad to hear Judy was prompt, friendly, and attentive, and that she clearly explained everything for your visit. We truly appreciate your feedback and look forward to serving you again!

February 02, 2026

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Employee Rating

It was a great experience. Judy was very helpful and thorough. Highly recommend! My car is great now Judy was very helpful and thorough. Highly recommend! My car is great now More

by Rexhamebythesea

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Feb 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience and that Judy was helpful and thorough. It’s wonderful to know your car is running great now. We truly appreciate your recommendation and look forward to seeing you again!

January 31, 2026

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Employee Rating

I always enjoy having my car worked on at DCH in wappingers . They have kept my 2000 Camry running for many years . I bought it there used about 17 years ago . The people who work there are friendly wappingers . They have kept my 2000 Camry running for many years . I bought it there used about 17 years ago . The people who work there are friendly . More

by TJKELLY108

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Jan 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re thrilled to hear that DCH in Wappingers has been keeping your 2000 Camry running smoothly for so many years. It’s great to know our team’s friendly service has made such a positive impact. We truly appreciate your loyalty and look forward to continuing to take care of your vehicle!

January 30, 2026

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Employee Rating

Just overall exceptional. Judy Deems is the Best! Walks you thru whole process, service staff are informative annd attentive to detail . Appt staff helpful Judy Deems is the Best! Walks you thru whole process, service staff are informative annd attentive to detail . Appt staff helpful More

by Susan.Montella

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Jan 30, 2026 -

DCH Wappingers Falls Toyota responded

Hi Susan, thank you for the wonderful feedback! We’re thrilled to hear you had an exceptional experience and that Judy Deems and our service and appointment teams were informative, attentive, and helpful throughout the process. We truly appreciate your kind words and support.

January 28, 2026

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Employee Rating

Great! ! The staff was attentive, they explained everything and showed me the video. Very informative, made sure my concerns were addressed ! The staff was attentive, they explained everything and showed me the video. Very informative, made sure my concerns were addressed More

by JANELLEM.VIVIANO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Jan 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear the team was attentive, explained everything clearly, and that the video was helpful. We’re happy your concerns were addressed and appreciate your feedback.

January 27, 2026

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Employee Rating

Had to have tires checked for loss of pressure to make sure not related to cold weather. I brought car in and tires were checked thoroughly. Fast service sure not related to cold weather. I brought car in and tires were checked thoroughly. Fast service More

by albertroberts

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad our team was able to thoroughly check your tires and provide fast service. We appreciate your trust and are happy to help anytime.

January 27, 2026

Dealership Rating

Employee Rating

Excellent service Friendly and got the car serviced earlier than expected. Overall, good. There is a long wait to get appointment on calendar, but otherwise great earlier than expected. Overall, good. There is a long wait to get appointment on calendar, but otherwise great More

by KATHYANDLIAM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you received excellent, friendly service and that your car was ready earlier than expected. We appreciate your note about appointment availability and will take it into consideration as we continue to improve.

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