Julian Gonzalez

It’s always a pleasant visit when we come to this location. The team here takes great care of us all the time. We’ve had our first purchase here and have been getting excellent service for a couple o location. The team here takes great care of us all the time. We’ve had our first purchase here and have been getting excellent service for a couple of years now, and going onto our second car, we look forward to seeing the team even more. Thank you Team Elk Grove Mazda! More

by lygerBwyld Verified Customer Verified Customer

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Worst experience I have ever had with a dealership. Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my com Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my complaint. He was pleasant to talk to and said he would look into my concerns. I have not heard back from him yet. Dashboard warning light was on at time vehicle was turned over to buyer (after transaction was completed) was told by salesman (Christian) and second salesperson (Veronica) that the vehicle had been washed and moisture caused a false reading (2 weeks later and has not reset. The car play did not function and we were told by the sales person that it would work if a different type of cord (not available at time of transaction) was used. After several attempts it still does not work. Unauthorized items were added to the final written billing (that we had previously declined) in an obvious act of deception that we caught and was finally removed after bickering for over an hour. Due to the fact we were not financing this vehicle it took four additional days to take delivery after we were originally told it would take a couple of hours by the salesman (later after the money was wired the finance manager said it could take 4 or 5 days). Lies, subterfuge, concealment and various employees conspiring to deceive the buyer. More

by LARE50 Verified Customer Verified Customer

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If you were in the market to purchase a car, please request Mike from Sales. He goes above and beyond with regards to customer service and product knowledge. request Mike from Sales. He goes above and beyond with regards to customer service and product knowledge. More

by terence.gray3 Verified Customer Verified Customer

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I had an exceptionally positive experience with the dealership. Every team member I interacted with was highly professional and genuinely helpful. The service I received was excellent, and the staff de dealership. Every team member I interacted with was highly professional and genuinely helpful. The service I received was excellent, and the staff demonstrated a strong level of knowledge regarding my vehicle inquiry. Speaking from my personal experience, the entire process, from start to finish, was remarkably smooth and efficient. More

by Joseph_khon Verified Customer Verified Customer

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Good service good prices good selection. It was a very painless experience. Everyone was very helpful. It was a very painless experience. Everyone was very helpful. More

by mckrick Verified Customer Verified Customer

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Eric was great to deal with and listens to customer needs. He made the car buying experience easy, and simplified the process. I would definitely work with Eric again in the future. Thanks Michael needs. He made the car buying experience easy, and simplified the process. I would definitely work with Eric again in the future. Thanks Michael More

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Duc was very Friendly and Knowledgeable and was able to answer all of our questions. Spent time with us and we never felt rushed and he likes dogs answer all of our questions. Spent time with us and we never felt rushed and he likes dogs More

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They were very patient with me. I needed to replace a car that was totaled in an accident, and needed to decide what was my best option, and best price point. I needed to replace a car that was totaled in an accident, and needed to decide what was my best option, and best price point. More

by B_GRAYBILL Verified Customer Verified Customer

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Extremely professional I felt like David went above and beyond for my fiancée and I this was the best car buying experience we have ever had. beyond for my fiancée and I this was the best car buying experience we have ever had. More

by victoria1125galvan Verified Customer Verified Customer

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Duc was very personable and knowledgeable. He really took the pain and suffering out of car buying experience. He was straightforward and super friendly. I highly recommend both the dealership He really took the pain and suffering out of car buying experience. He was straightforward and super friendly. I highly recommend both the dealership and especially working with Duc.. More

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