Julie Ramirez | Page 45

Mayra was great to work with. Very knowledgable. Very helpful. Buying experience was very easy. Very knowledgable. Very helpful. Buying experience was very easy. More

Report | Print

Gilbert Diaz was great. His communication and attitude were top notch during the entire process. The buying experience with Sierra Toyota was great and this new Tundra is His communication and attitude were top notch during the entire process. The buying experience with Sierra Toyota was great and this new Tundra is amazing. I am looking forward to purchasing my next vehicle here. More

Report | Print

Gilbert Diaz is new to this position, but you wouldn’t know it by his professional and courteous demeanor. He was so knowledgeable about every aspect of the sale and a pleasure to conduct business with. W know it by his professional and courteous demeanor. He was so knowledgeable about every aspect of the sale and a pleasure to conduct business with. We are very pleased with him and Sierra Toyota and highly recommend them both. More

by gregory.t.hawley Verified Customer Verified Customer

Report | Print

Lovely customer service. The employees are wonderful. Gilbert and the new finance manager where helpful. The employees are wonderful. Gilbert and the new finance manager where helpful. More

by EVAN.SMITH89 Verified Customer Verified Customer

Report | Print

Vehicle I purchased is great so far, however, staff seemed lost in the process. There was alot of back and forth with decision making and the sales person I dealt with was new and it was very obvious. seemed lost in the process. There was alot of back and forth with decision making and the sales person I dealt with was new and it was very obvious. Asking same questions over and over throughout the process. The finance piece was very “clunky” in my opinion. I made it clear from the start of the day what I was looking to do only to end up there still 5hours later about to walk out because they were not making any bit of sense. I still did not get an answer to my question from the start but at this point time will give me the answer as I got tired of asking it. More

by yeniferlynn2006 Verified Customer Verified Customer

Report | Print

Lynn was our sales representative today, with Ry'ns support. They both did an outstanding job. While our paperwork was being completed, the whole rest of the staff was also helpful and friendly. It's n support. They both did an outstanding job. While our paperwork was being completed, the whole rest of the staff was also helpful and friendly. It's nice to see a company that still believes in good customer service. I would definitely buy from them again. More

Report | Print

Friendly and pleasant from top to bottom. Good place to purchase a car or truck. Good place to purchase a car or truck. More

Report | Print

Quick service and very professional. Financing was quick and reasonable. Had issue with vehicle took care if problem promptly. Financing was quick and reasonable. Had issue with vehicle took care if problem promptly. More

by zonex49 Verified Customer Verified Customer

Report | Print

Julie was great with us when we bought our Toyota RAV 4. If you are looking for a new or used car go in and ask for Julie. You won’t be disappointed. If you are looking for a new or used car go in and ask for Julie. You won’t be disappointed. More

by theresahanson96 Verified Customer Verified Customer

Report | Print

I did not have a positive sales experience here. The sales manager was more interested in profit than the customer. I ordered a vehicle to meet my families needs and budget. The vehicle that was sol The sales manager was more interested in profit than the customer. I ordered a vehicle to meet my families needs and budget. The vehicle that was sold to me had additional items added to it that I did not want and the sales manager said she had no power to do anything about that and I had to pay for those add one. Furthermore, to add insult to injury, she offered to buy my kids and I hats. Apparently adding $600 to the vehicle can be remedied by buying hats. I’ve had great experiences with the service department so that’s good. I will opt be recommending my sales manager to anyone and may even recommend they take their business elsewhere (Tucson or Phoenix). -edit- Mr. Ross made things right with this deal by compensating me for the cost of the add ons. I would add that I had a positive experience up to the point of the vehicle sale. Thankfully Mr. Ross made things right in the end. Because of this, I would give Sierra Toyota another chance at my business in the future, however I would work with another salesman. * Thank you Ross for reaching out and taking care of me and my family. Your response goes a long way in my book. More

by JOEY_HATCH Verified Customer Verified Customer

Report | Print