Julissa Cruz
Julissa Cruz at Security Dodge Chrysler Jeep Ram
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Julissa Cruz | Page 4

Internet Sales Associate

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Julissa Cruz

May 29, 2021

Dealership Rating
Employee Rating

Would highly recommend Alise! Very easy outgoing person to dealt with ,me and my wife are very happy we meet her! Now its time to enjoy my jeep:) Shout out to the lady from insurance dept(Grysalis i think More

by Al Reis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic

May 30, 2021

Security Dodge Chrysler Jeep Ram responded

Hi Al, Thank you for your positive review. We are glad to know that Alise was outgoing and made your experience an enjoyable one. Enjoy your Jeep and at Security Dodge Chrysler Jeep Ram we look forward to working with you again.

April 25, 2021

Dealership Rating
Employee Rating

The sales staff was great. From start to finish they were very helpful. They made leasing a new car effortless. I will recommend them to anyone else looking to buy a car. More

by LS_HALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Scalise , Bob

Apr 25, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for choosing Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed an easy and helpful experience. We look forward to working with you again!

March 28, 2021

Dealership Rating
Employee Rating

Great service, everyone in the entire dealer are very kind. Cory was a big help in my car buying process. I’d send anyone there anyday More

by JEOSENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Corey Singer , Vito Ilardi

Mar 29, 2021

Security Dodge Chrysler Jeep Ram responded

Jeosena, congratulations on your new vehicle! Thank you for highlighting the excellent service received by our Sales Team and we look forward to assisting you and your loved ones in the future!

March 06, 2021

Dealership Rating
Employee Rating

I don’t recommend this dealer ship they used to be good but not anymore I don’t know what changed ownership or management but I would never go back to this place bad experience all around from sales to ser More

by Mgravalis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 07, 2021

Security Dodge Chrysler Jeep Ram responded

We strive to provide a consistent level of excellent care, and I would like to learn more about the details of your experience in our Sales and Service Departments at Security Dodge Chrysler Jeep Ram. Please contact me directly to discuss what happened. I hope to hear from you soon. Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

Mar 07, 2021

Mgravalis responded

Still waiting 2 years and three trips to security dodge for a recall every time I get the same RUN AROUND we will call you when the parts come in NEVER 1 callback. Thank you LAST TIME customer your dealership went down hill Just to let you know I have been buying and leasing vehicles from there for over 20 years. You lost this customer

January 28, 2021

Dealership Rating
Employee Rating

Very helpful and customer friendly. Have all vehicles on the lot and service center on premise. I have bought several cars from them and satisfied every time. More

by Kkelskjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fritz Francois , Thomas Dunn

Jan 29, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for stopping at Security Dodge Chrysler Jeep Ram! We are glad you enjoyed your time with us!

January 13, 2021

Dealership Rating
Employee Rating

Great overall experience! Love the truck and the friendly staff. They answered all the questions i had about the truck and the price was fair. More

by P.ROMANOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Security Dodge Chrysler Jeep Ram responded

Glad to see that you enjoyed your visit! Thanks for stopping at Security Dodge Chrysler Jeep Ram!

January 03, 2021

Dealership Rating
Employee Rating

Professional staff, excellent experience from sales to delivery! Our process was very smooth and completed in a timely fashion. Brandon did a great job explaining the car! The follow up was appreciated. More

by ARTIEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Vigorito, John Cuira , Brandon

Jan 03, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We will be sure to let Brandon know how happy you are with his exceptional service. You are so welcome; please come back to Security Dodge Chrysler Jeep Ram at any time.

November 28, 2020

Dealership Rating
Employee Rating

Friendly and helpful and fantastic stock of cars. Whether your looking for new or used, you'll find the vehicle you"re looking for at Security!! More

by DBRAT1CT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Raja Jagtiani, Corey Singer

Nov 29, 2020

Security Dodge Chrysler Jeep Ram responded

We appreciate your feedback. We are happy to hear we could provide such a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

November 10, 2020

Dealership Rating
Employee Rating

Everyone that I do with their they are wonderful people great service I don’t have any I experience so far with them and I would encourage other people to go there to service a vehicle More

by shanadixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us your feedback, Shana. We appreciate your kind words for our team but are concerned to see that your star rating does not reflect your words. Was there something, in particular, that led to your rating? Please reach out to us at your earliest convenience, so that we may discuss what we could be doing better. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

October 13, 2020

Dealership Rating
Employee Rating

Once I purchase the vehicle and took it back to get repairs that was need I was treated poorly. I was got the run around More

by EDELEON1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Minka Whitlock , "Jimmy" (Dimitrios) Tsiolis

Oct 13, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, Your feedback is truly important to us and it's unfortunate to learn of your disappointment with any customer service that wasn't to your standards. I would appreciate the chance to speak with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

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