Juljan Imeraj
Juljan Imeraj at Herb Chambers Toyota of Auburn

Juljan Imeraj | Page 10

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.8
190 Reviews
4.8

190 Reviews

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190 Reviews of Juljan Imeraj

January 31, 2024

Dealership Rating
Employee Rating

Everything was great and on time. Everything was explained thoroughly as to what was needed and what was done. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Herb Chambers Toyota of Auburn responded

Bob, we're glad to know you had a great experience at Herb Chambers Toyota of Auburn. We pride ourselves on our timely and thorough service. Thanks for the feedback!

January 29, 2024

Dealership Rating
Employee Rating

I was very impressed by the level of service everyone was very kind .. my first time getting my car serviced so different then how others do it More

by Lanciej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole LeBlanc

Jan 30, 2024

Herb Chambers Toyota of Auburn responded

Hi Lancie J! We're delighted to know that you were impressed with the service at Herb Chambers Toyota of Auburn. We always aim for a unique and positive experience! Thanks for your review.

January 29, 2024

Dealership Rating

Excellent service. Julian took care of us with a smile and was very professional. He is an asset to your company. More

by abnerscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Herb Chambers Toyota of Auburn responded

Hi Abners! We're delighted to know that Julian provided excellent service during your visit to Herb Chambers Toyota of Auburn. We appreciate the positive feedback and will pass along your kind words!

January 28, 2024

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Employee Rating

Car went in for oil change and multipoint inspection. A few items were noted none of which included an issue with the battery. We got the car home, went to use it later and it was dead. The terminals wer More

by Sporty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 30, 2024

Herb Chambers Toyota of Auburn responded

We're sorry to hear about your experience with the inspection and oil change. We strive for thoroughness in all our services, so it's disappointing that we didn't meet our high standards this time. Your feedback is important as it helps us improve our service quality. Please reach out directly if you'd like to discuss this further or have any other concerns - we're here to help! Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

January 24, 2024

Dealership Rating
Employee Rating

Once again, I had the opportunity to experience the outstanding service at Herb Chambers Toyota of Auburn, this time for an oil change during my lunch break. Juljan managed the entire process with r More

by krisidatreska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner

Jan 25, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to know that you had an excellent experience with us at Herb Chambers Toyota of Auburn. It's great to hear that Juljan could provide a quick and thorough visit during your lunch break! We appreciate the recommendation and look forward to assisting you with future services.

January 18, 2024

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James is a great advisor Very helpful as always He is very good at helping with problems More

by Dancingmama52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach , Cole

Jan 19, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review and kind words about James from our service team at Herb Chambers Toyota of Auburn! We'll see you next time!

January 13, 2024

Dealership Rating
Employee Rating

Good customer service and very professional and take care of the customers. Friendly staff no problems More

by vtmerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Herb Chambers Toyota of Auburn responded

Hi V T Merk! We're glad to know that you had a positive experience with our team at Herb Chambers Toyota of Auburn. Thanks for highlighting our customer service and professionalism!

January 05, 2024

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Timely, thorough, pleasant/ friendly, and knowledgeable. Easy to make an appointment. Post service report was comprehensive. More

by Michael Lawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Herb Chambers Toyota of Auburn responded

Michael, we're glad to know you found our service at Herb Chambers Toyota of Auburn timely and comprehensive. We appreciate your feedback!

December 18, 2023

Dealership Rating
Employee Rating

Excellent service. I was there for a maintenance service and Julian was very helpful. He made sure that everything on my car was done in short time and correctly. More

by Florant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Herb Chambers Toyota of Auburn responded

Hey Florant, we're glad to know Julian and our team at Herb Chambers Toyota of Auburn provided you with excellent service expereince. We appreciate your feedback! and shall see you next time. Safe travels!

December 16, 2023

Dealership Rating
Employee Rating

appointment was lost and had to reschedule . When I did arrive to get a new key fob they charged me $180. To program a $200 fob. Then I’m told I’m being charged me a $36. Environmental fee to di More

by swooke2628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Herb Chambers Toyota of Auburn responded

This is certainly not how we want our customers to feel while working with us. We aim for price transparency and sincerely apologize for the lack of explanation. Clear communication is key to ensuring our guests never have an experience like the one you described. This situation has been addressed with our team. Please feel free to contact me directly if you'd like to discuss the situation further. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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