Justin Boczar | Page 13

Service was great and service guy was great. Service was fast and affordable. I was taken right at my appointment time with no waiting which was great. fast and affordable. I was taken right at my appointment time with no waiting which was great. More

by HJONES9 Verified Customer Verified Customer

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I made a 1:00 pm appt for “The Works” (synthetic oil blend and tire rotation). At 2:15 (that is 2 hours and 15 minutes later!!!, someone came into the lobby to tell me that they did not rotate my tires blend and tire rotation). At 2:15 (that is 2 hours and 15 minutes later!!!, someone came into the lobby to tell me that they did not rotate my tires. I only had my oil changed and various things inspected (fluid levels, tire treads, brakes, rotors...) and it took 2 1/5 hours? Not only this, but there was no communication during this span of time and I could see from the existing (dirt) on the lug nuts that the tires were never touched. Never again. More

by happygilmore_1964 Verified Customer Verified Customer

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Steve was on another call so 2 other people a girl and another gentleman got it started on time My appt was a t 3 it took apptox 2 and 1/2 hours which i thought was long but they did check alot of stuff. another gentleman got it started on time My appt was a t 3 it took apptox 2 and 1/2 hours which i thought was long but they did check alot of stuff. Then at the end i met Steve. More

by DJ7557 Verified Customer Verified Customer

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Walker Ford is our go to for both our vehicles and we have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I w have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I was told, sorry but our work warranty is 1 year. Put yourself in the consumers place...really! It is hard to swallow that the exact same repair was needed again in just over a year for something Walker service was suppose to have fixed. So, what am I to do? Am I to assume every 14 months or so this same thing will break...hummm. Staff is always a pleasure to work with, very courteous and professional. It just seems something is wrong here. More

by cindy Verified Customer Verified Customer

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Dropped my newly purchased SuperDuty off to have the Walker Ford team iron out some preventive maintenance items. As busy as they are they prioritized quickly and ensured I was taken care of the Walker Walker Ford team iron out some preventive maintenance items. As busy as they are they prioritized quickly and ensured I was taken care of the Walker Way. Thank you Danny Victory and Justin Boczar for making me now feel part of the Walker Family! More

by Wiley’s Verified Customer Verified Customer

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The best customer service I've ever received from a car service department has continously been from Walker Ford. Brian and Steve make sure to accommodate and explain recommendations. service department has continously been from Walker Ford. Brian and Steve make sure to accommodate and explain recommendations. More

by douglaslaw Verified Customer Verified Customer

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Updates and customer care were definitely worth the five star review. My service advisor Steve was very helpful and understanding, even with the difficult situation my vehicle is in for. My only complaint w star review. My service advisor Steve was very helpful and understanding, even with the difficult situation my vehicle is in for. My only complaint would be the lack of pride in the work performed, as the engine bay was left dirty, some hardware missing, and my exhaust not re-installed very well. Overall happy with my vehicle running again, but would like to see a more professional finish in the future. More

by Paul Richstein Verified Customer Verified Customer

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Brian was incredible I love him so much he was helpful and pleasant easily my favorite dealership to visit and favorite adviser we will be back p and pleasant easily my favorite dealership to visit and favorite adviser we will be back p More

by Collinj.poirier Verified Customer Verified Customer

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Outstanding customer service. They are very knowledgeable of Ford cars and trucks. The staff make you feel like home. They are honest people who care about your business. They welcome you with a true honest of Ford cars and trucks. The staff make you feel like home. They are honest people who care about your business. They welcome you with a true honest smile. They always appreciate our business. So if you are looking for a product like Ford and want to know more before you buy than Walker Ford is the place to go. Also if you have a best friend as a pet they are very much animal lovers so stop buy you want regret it. More

by jamesjr1969fl Verified Customer Verified Customer

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You guys, in the service area, help my Mom beyond words. Thank you very much! Being in Michigan, I’m glad to hear that you guys help her with all her car needs. Thank you very much! Being in Michigan, I’m glad to hear that you guys help her with all her car needs. More

by RISALENEE Verified Customer Verified Customer

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