190 Reviews
Write a Review190 Reviews of Justin Boczar
December 03, 2020
I can't say enough on how helpful their employees are! I had just moved here from Wisconsin and my battery died at a gas station. The person I happened to ask for help jumping my car was the wife of one of had just moved here from Wisconsin and my battery died at a gas station. The person I happened to ask for help jumping my car was the wife of one of Walker Ford's mechanics. We were having a problem and even though it was his day off and the day was very hot he came out and helped me get my car started, which wasn't just an easy jump start. I went to have my car worked on to Walker because of him. I found everyone there involved, from start to finish, I dealt with to fix my car was polite and helpful. It was as easy and pleasant as possible of an experience. I would recommend Walker Ford to anyone looking for a place were customer care still means something! More
Other Employees Tagged: Ryan Holcomb
December 02, 2020
G R E A T S E R V I C E T E A MT H A N K Y O U V E R G R E A T S E R V I C E T E A M T H A N K Y O U V E R Y M U C H G R E A T S E R V I C E T E A M T H A N K Y O U V E R Y M U C H More
Other Employees Tagged: Ryan Holcomb, Steve McHenry , Amy Andrisani
November 23, 2020
Excellent customer service. Work was done on time and at the price they quoted. Very happy with the overall experience will recommend to my family and friends. the price they quoted. Very happy with the overall experience will recommend to my family and friends. More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry , Amy Andrisani, Douglas Wilder
November 21, 2020
We had called the night prior and was told we could make an appointment or just bring it in. We just brought it in. Quick, friendly, professional. I have no idea about Price. Only problem is I can't get my an appointment or just bring it in. We just brought it in. Quick, friendly, professional. I have no idea about Price. Only problem is I can't get my Entertainment turned on.. More
November 03, 2020
You can trust the service department at Walker FORD. I like how the service rep kept me informed about everything that was being completed. Thanks for everything. like how the service rep kept me informed about everything that was being completed. Thanks for everything. More
October 28, 2020
Best Ford dealership in area, been my go to Ford place for over 30 years for sales and service!! Will continue to be my place! for over 30 years for sales and service!! Will continue to be my place! More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry , Amy Andrisani, Douglas Wilder
October 22, 2020
From start to finish, Walker Ford provides amazing customer service. My sons Mustang had a recall for its airbag. They were so helpful in scheduling and pick up and drop off. But there was an entire customer service. My sons Mustang had a recall for its airbag. They were so helpful in scheduling and pick up and drop off. But there was an entirely other level of service that was even better. My son’s car has had a leak for a few months. They said they could check that out once the car was picked up through diagnostics. They followed through without me reminding them and the car no longer leaks! Next time I’m looking for a new car I will definitely start with Walker Ford! Thank you!!! More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry , Amy Andrisani, Douglas Wilder
October 22, 2020
Great service always. Started with a purchase 30+ years ago. Than began leasing cars with Tracy . Purchased last car for limited driving -92 years old! ago. Than began leasing cars with Tracy . Purchased last car for limited driving -92 years old! More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry , Douglas Wilder
October 11, 2020
Always good service. Will recommend the service department anytime. Had my truck to other dealers who threw there arms up with no success and Justin fixed my truck with no problem. department anytime. Had my truck to other dealers who threw there arms up with no success and Justin fixed my truck with no problem. More
Other Employees Tagged: Douglas Wilder
September 24, 2020
After 4 working days, they finally sorted out the problems after we insisted that they replace the GEM module which all the other mechanics had assured us was the problem for a number of symptoms: problems after we insisted that they replace the GEM module which all the other mechanics had assured us was the problem for a number of symptoms: the oil light stayed on when the engine was off, it bleated like a sick goat when unattended at night, the key fobs didn't work, the shifter back light didn't work, the back lighting on dash worked when it felt like it, and it turned off the headlights and turned on the parking lights when the engine was turned off and didn't sound the alarm that the switch was still on, it deadened a 4 month old battery over night. I could go on. After the first 2 days, it was even suggested that I might want to pick it up and take it to my local mechanic to finish fixing! It was obvious that they would have been delighted to get that car out of their garage. They did not call and keep us informed of the progress or lack thereof and whether they needed to keep it overnight. I will admit that the service guys were usually grudgingly polite, despite that they knew there was a problem they simply had to fix. I was very close to calling the Ford company and I suspect they knew it. We were never allowed to talk directly with the technician. It was like the old game of Telephone! More
Other Employees Tagged: Barbara was very understanding

