Justin Campbell | Page 26

Second Contact required Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being p Initially had concerns with vehicle vibrating while engine was turned on that we felt were not being addressed and pricing was not accurately being presented.Vibration issue was addressed and the second sales representative corrected the issues with the pricing. More

Helpful 0

Report | Print

Patients! Was very pleased with the way Andrew went over all the details of my new 2020 GLE 4Matic. Andrew was professional and was very patient. Was very pleased with the way Andrew went over all the details of my new 2020 GLE 4Matic. Andrew was professional and was very patient. More

Helpful 0

Report | Print

Superb customer service Andrew Wagner & Raul Ayala make a great team. They helped me every step of the way & provided superb customer care & support-even after vehicle purcha Andrew Wagner & Raul Ayala make a great team. They helped me every step of the way & provided superb customer care & support-even after vehicle purchase, which is a plus! I'd be happy to recommend them to family & friends! Finance was smooth sailing & Justin Campbell was knowledgeable & extremely helpful! More

Helpful 0

Report | Print

A+ service John Shelley was great. Super friendly and nice. I recommend his service. My first car purchase, on my own. I will be back for another car! John Shelley was great. Super friendly and nice. I recommend his service. My first car purchase, on my own. I will be back for another car! More

Helpful 0

Report | Print

Morris/Justin was the best My oldest son loved morris and i like the fact morris was cool with my son calling him jesus. That was real funny! Justin was great have us a deal whi My oldest son loved morris and i like the fact morris was cool with my son calling him jesus. That was real funny! Justin was great have us a deal which my wife was happy about. Thank you so much! More

Helpful 0

Report | Print

EXCEPTIONAL purchasing experience! This is the 3rd vehicle I have purchased from Andrew because he is so knowledgeable, professional and truly cares about his customer! I had the pleasu This is the 3rd vehicle I have purchased from Andrew because he is so knowledgeable, professional and truly cares about his customer! I had the pleasure of working with his team members Raul and Justin! I highly recommend Andrew if you are interested in a vehicle ! You will receive the 5 star treatment from beginning to end ! More

Helpful 0

Report | Print

Highly Reccomend We loved it! The glass windows that are displayed in the front of the dealership made the view beautiful of all the new cars. The dealership was very We loved it! The glass windows that are displayed in the front of the dealership made the view beautiful of all the new cars. The dealership was very clean. All the associates were friendly and put together. I really liked my salesman Christian Garcia. I highly recommend going to see him if you want to purchase a car from Walter’s Mercedes of Riverside. I felt very comfortable buying a car with him, he made me feel like we were family friends. More

Helpful 0

Report | Print

Superior Customer Service and Support This dealer has a great team that all work together to ensure you're taken care of Andrew - Internet Sales Manager Raul - Specialist Justin - Fin This dealer has a great team that all work together to ensure you're taken care of Andrew - Internet Sales Manager Raul - Specialist Justin - Finance • Andrew provided me with upfront pricing and was beating other dealer’s offers straight out the gate. Other dealers wanted me to come in before covering any pricing but I liked Andrews’s transparent approach where I didn’t have to play games. • Raul was excellent in helping me with the features on the car I was looking at and even followed up to help trouble shoot when a feature didn’t active right away. • Justin in Finance was a pleasure to work with and you could see he was a master at his craft. • Everything was as promised when I came in, Andrew took the time to breakdown the numbers to ensure I fully understood all the details of the deal. Andrew & Raul both followed up after the deal was done to ensure I was happy and to answer any questions. More

Helpful 0

Report | Print

Excellent services The staffs are friendly. I want to appreciate Peter Tecson because he is professional and really did great jobs and excellent services in efficiency w The staffs are friendly. I want to appreciate Peter Tecson because he is professional and really did great jobs and excellent services in efficiency ways. More

Helpful 0

Report | Print

A pleasant experience at Walter’s! We are thankful to God for a pleasant experience in shopping for our 7th car in our lifetime. Andrew and Raul surpassed my expectations and contribute We are thankful to God for a pleasant experience in shopping for our 7th car in our lifetime. Andrew and Raul surpassed my expectations and contributed to a thorough and satisfying experience. Walter’s is blessed to have Andrew and Raul as a part of the Mercedes Benz family! Not only were these young men available to answer questions and address our concerns during our visit but they continue to check in and make themselves available to assist with the special features on our car! This is our second Mercedes purchase and of course, we remain impressed with the workmanship, function and reliability of our luxury vehicle! My only critic is with Justin Campbell, finance department. He did not avail himself to clarify a question we had the next day. He failed to return my phone calls and has not reached out to date. We voiced our concern to Andrew our sales rep and he answered our questions. Thanks again Andrew and Raul and we will definitely refer our family members and friends to experience VIP treatment at Walter’s! More

Helpful 0

Report | Print