Justin Costello
Justin Costello at Spitzer Toyota Monroeville

Justin Costello

Parts Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

5.0
10 Reviews
5.0

10 Reviews

Write a Review

Dealership Experience

13 yrs, 1 mo

Industry Experience

26 yrs, 6 mos

10 Reviews of Justin Costello

October 01, 2025

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Employee Rating

Everyone was very courteous and helpful. Kept me informed before doing the work,.they even washed my car when done. More

by dioncostello
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2025

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I always have a good experience when my car is serviced at Spitzer Toyota. Deana Hicks and James Thomas are always great at checking me in and keeping me up-to-date on my car. Justin Costello in the porch More

by Jb138
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks , James Thomas

Sep 08, 2025

Spitzer Toyota Monroeville responded

Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Deana and James consistently provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 06, 2025

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The dealership was very easy to work with, and I was in and out pretty quick More

by mgalayda
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Hembree , Colin

Mar 06, 2025

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2024

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Purchased my second Tacoma at Spitzer. Both times sales went very well. Stephen Skulka answered all my questions and got me in and out quickly. Have been buying parts here for a long time, More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Skalka

Jan 07, 2024

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that Stephen had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 02, 2024

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Purchased a new truck at spitzer toyota. Many thanks to Charles Carter for making it a painless experience. More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Klenoshek , Steve Skulka

Jan 02, 2024

Spitzer Toyota Monroeville responded

It's great to hear that Charles was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

December 05, 2022

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James Thomas always is welcoming and courteous. I know that my car will be efficiently serviced in a timely manner and his pleasant disposition and good communication skills are appreciated. More

by Jb138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

Dec 07, 2022

Spitzer Toyota Monroeville responded

Thank you for leaving James this positive review! Providing quality and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

July 14, 2018

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New car purchase Quick and easy purchase of new vehicle. Doug in sales and Justin in the parts dept. were excellent to work with. Down to earth , normal guys. Not t More

by Medic197
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Recommend Dealer
Yes

Other Employees Tagged: Doug Klenoshek

Jul 17, 2018

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

June 15, 2018

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Excellent Expereince! I could not have asked for a better experience! Doug was very thorough and extremely accommodating. This was my first time leasing and he took the tim More

by sadiefice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2018

Spitzer Toyota Monroeville responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Doug was so positive. We look forward to seeing you again. Best, Robert Thomasson, General Manager, (877) 735-3855

February 28, 2018

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Awsome Great car buying experience, no hassle, no pressure, easy deal... We thank you Ken and the rest off the staff. Wish we had the please sooner! More

by Fast
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kamal (Ken) Mashraky, Robert L. Thomasson III

Mar 19, 2018

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

Mar 19, 2018

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

September 20, 2017

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Employee Rating

Awesome Experience Ryan was a major help in purchasing my new Tacoma. I have been looking to purchase one for a few years now and he helped with every step of the proces More

by ehack17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli

Sep 21, 2017

Spitzer Toyota Monroeville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to Spitzer Toyota. It's wonderful to hear Ryan was a major help to you in purchasing your new Tacoma. If you have any questions, please don't hesitate to reach out to us again. Best, Robert Thomasson, General Manager, (877) 735-3855

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