I was very pleased with my experience at the dealership from my main contact point, to the person on the phone, to signing my papers.
"RACHEAL IS AMAZING"
- Emileigh Yukon
Racheal was absolutely wonderful and made me feel so comfortable looking at vehicles. I felt she genuinely cared about what was best for me and what I needed in a family car. I felt like I was shopping and having fun test driving trucks and SUVs with a girl friend instead of a stranger. Even after my purchase she still stops to answer any questions and help with anything I need when I am at the dealership.
"Great Experience "
Rachael was great! She worked with us and helped us purchase a 17 Dodge Journey. She went above and beyond with customer service. We didn’t feel like she forgot about us after the sale, she kept in touch and checked on us. Shannon was friendly and informative in the finance department.
"Turned a nightmare into a repeat customer!! A+++++++"
Long story short, my lease was already up but due to a mistake on GM FINANCIALS part, I was unable to pay it off for nearly 2 months. When I finally got a refund check from them, I went to a nearby dealership(draft in hand, ready to buy the truck that I fell in love with for the past 3 years) and was attacked with high pressure sales tactics....So i left there and on my way into work the next day, I heard Nimnicht on the radio and they were very close to where I worked so I called them up. I was set up with an appointment that day! I walked in and was pleasantly surprised by the atmosphere, very inviting, I was treated like someone....not just a potential number at the bottom line of someones book. I've never been so at ease during such a big purchase in my entire life. Justin D took great care of me the moment I sat down in front of him till the moment the deal was done and I was on my way. Couldn't have asked for anything else from this dealership. HR and their hiring team are doing something right at Nimnicht.
"i am senior citizen had some bad experiences at dealerships "
very friendly salesperson very knowledgeable about the truck I wanted very good experience at this dealership Jacksonville is very fortunate to have such a dealership
Very helpful and kind. She suggested cars that I didn't know were there and I ended up choosing one of her suggestions. Would recommend
Stopped by nimnicht to check out the new buick enclave. Justin was very patient and eager to help us in our search. The selection was very good as well as the number of differently optioned vehicles. We have just begun our search for a new SUV, so we were able to see what buick had to offer.
"Excellent experience from start to finish"
- Amber Matuszak
We visited several dealerships and the service we received here was the best by far. Justin was very helpful, knowledgeable and took the time to answer all of our questions. We felt comfortable making such a big purchase for our growing family. My husband will be looking for a vehicle soon and we are hoping to be repeat customers!
"These guys are the best!"
If your looking for a great buying experience, this is the place to be. Justin Dwight is amazing! He made the car buying process painless. He was friendly and professional. I would highly recommend Justin and the dealership. 10 stars.
"Great Customer service "
As always a great experience. Looking forward to buying my third vehicle from here. Even though I haven't decided on a vehicle, they allow me to get a feel of different vehicles with no pressure.