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Justin Erwin
Justin Erwin at Tenvoorde Ford

Justin Erwin | Page 7

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.5
124 Reviews
4.5

124 Reviews

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124 Reviews of Justin Erwin

June 17, 2024

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Employee Rating

The service was provided promptly and was well done. I am writing no more than this. More

by powercat127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Jun 19, 2024

Tenvoorde Ford responded

Hi, We're glad to hear that you had prompt and well-done service at Tenvoorde Ford. We appreciate your feedback and hope to see you again for your future service needs!

June 15, 2024

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Employee Rating

Awesome service, there was a small issue after the repair on my truck. Which the trailer lights were not working after they repaired the brake controller. They helped figure out that a connector was not pl More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim

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Jun 16, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that you had awesome service at Tenvoorde Ford. We apologize for the small issue with your trailer lights, but we're pleased that our team was able to quickly identify and resolve the problem. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

June 13, 2024

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Employee Rating

I got an excellent service in few minutes I would to express my appreciate toward staffs who served me. More

by XAREED37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Jun 14, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that you received excellent service at Tenvoorde Ford in just a few minutes. We appreciate your kind words and are grateful for the opportunity to assist you. We look forward to serving you again in the future.

June 10, 2024

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Employee Rating

Professional and prompt. Thank you. I am always impressed with the Quick Lane professional staff. More

by john.stuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Jun 10, 2024

Tenvoorde Ford responded

Thank you for your feedback, John! We're glad to hear that you had a professional and prompt experience with our Quick Lane staff at Tenvoorde Ford. We appreciate your business and look forward to serving you again in the future.

May 27, 2024

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Employee Rating

Justin was extremely helpful when I was faced with having my truck serviced at a dealership that was new to me. He was very informative, helpful and calming. I have spread the word with friends, family and More

by ksm_cpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that Justin provided you with informative and calming service during your truck service visit. We appreciate you spreading the word about your positive experience to friends, family, and coworkers. If you ever need assistance again, don't hesitate to reach out.

May 19, 2024

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Employee Rating

I had a good experience, they took care of all my needs. Thanks tenvorrde ford. More

by jschneider9928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Hartley, Mike Warren

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Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for sharing your positive experience! We're glad to hear that we could take care of all your needs at Tenvoorde Ford. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!

May 18, 2024

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Employee Rating

He provided excellent customer service. Made things easy to understand. I really Enjoyed working with him More

by issa_rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that you received excellent customer service and found things easy to understand while working with us at Tenvoorde Ford. We're glad to have made your experience enjoyable, and we appreciate your feedback. If you need anything else or have any further questions, feel free to reach out.

May 12, 2024

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Employee Rating

We were in Florida and Justin took care of everything here at home ... We had a great time.. a And with the help of Justin our Donkey 🫏 was ready to Go when we got home... Thank you Justin....👍👍.. More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2024

Tenvoorde Ford responded

Thank you for your feedback, Cam! We're glad to hear that Justin took care of everything while you were away and that your Donkey was ready to go when you returned. We appreciate your business and look forward to serving you again in the future!

May 01, 2024

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Employee Rating

Justin Erwin went above and beyond Customer Service. The manager Kris was a stand up Dude! More

by jjluc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Culhane

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May 02, 2024

Tenvoorde Ford responded

Hi! We're glad Justin and Kris provided exceptional service. If you have any further feedback or need assistance, don't hesitate to let us know.

April 29, 2024

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Employee Rating

no thanks no thanks no thanks no thanks no thanks no thanks no thanks no thanks. More

by mike@bzfire.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2024

Tenvoorde Ford responded

Hi Mike, Thank you for your 5-star rating! We appreciate your feedback and are glad to have provided you with excellent service. If you have any questions or need further assistance, feel free to reach out.

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