Justin Frey
Justin Frey at Niello Volvo Cars Sacramento

Justin Frey | Page 7

Sales Manager

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.8
99 Reviews

Dealership Experience

5 yrs, 10 mos

4.8

99 Reviews

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99 Reviews of Justin Frey

July 09, 2024

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Employee Rating

Brian, Andrew and the Volvo team are just awesome. They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo an More

by JOHNATHAN.SOWARD
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Shaun Dortch, Rick Fuentes , Vadim Gol, Brian Machado, Victoria Protsyuk

Jul 10, 2024

Niello Volvo Cars Sacramento responded

Jonathan, At Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

July 06, 2024

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Recently purchased a 2019 Toyota Camry form Niello Volvo. The experience was so professional and personable. No high-pressure sales tactics and they were very upfront about all cost and services. Working More

by wintersrs
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Jorgen Eiremo , Sean Smith, Luke McDonald

Jul 08, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Luke, Sean, and Justin can do to assist you, please do not hesitate to let us know. We are always happy to help! TJ Upton General Manager tupton@niello.com (916) 245-2231

May 16, 2024

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The entire experience was easy, as was promised. The whole team is professional. I have no notes! More

by MFOSS1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Vadim Gol

May 17, 2024

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! TJ Upton General Manager tupton@niello.com (916) 245-2231

May 14, 2024

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"the best service experience i have ever received with my Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " More

by WYATTGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 16, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 22, 2024

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Best car buying experience ever because of Jessica! She took her time with me and made sure I understood everything. I didn't feel rushed or pressured. I felt she cared about me more than just anothe More

by VICKY.KIDMAN.L03E
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Apr 22, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Vicky, please do not hesitate to let us know. We are always happy to help! TJ Upton General Manager tupton@niello.com (916) 245-2231

April 05, 2024

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The folks at Niello Volvo are excellent in every respect. They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenanc More

by BEANPAWD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Andrew Clark, Jorgen Eiremo , Jacob Bean, A. Ott,

Apr 06, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volvo Cars Sacramento are glad to have you as a customer. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 12, 2024

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Jessica was very knowledgeable and very pleasant to work with during the whole transaction process. Her customer service was 5 star. Justin Frey had a good attitude and went above and beyond so that the sal More

by ARTEMIAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Mar 12, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that Jessica and Justin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 07, 2024

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Purchased a 1-year old (2023) S60 that had only 9000 miles on it, under the Certified Pre-Owned program. I had checked out some Mercedes C-class vehicles and was also considering a BMW 3-series but I'm More

by BGPHILLIPS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Smith

Mar 07, 2024

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 13, 2024

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We the pleasure of working with Cordaro Swansan this past weekend, and he exceeded all expectations. From the moment we stepped onto the lot, he greeted us with a warm smile and genuine enthusiasm to assist. More

by Amy P.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Vadim Gol, Cordaro Swansan

Feb 13, 2024

Niello Volvo Cars Sacramento responded

Thank you for your kind words for Cordaro and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

January 16, 2024

Dealership Rating
Employee Rating

Jesús, man that guy is an absolute stud. Great, professional, and kind. Best asset to that department. More

by Chuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark , Andrey Protsyuk, Jesus Tinoco

Jan 16, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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