Justin Harrsch | Page 11

Review Great customer service experience. Everyone was professional and friendly. The lease process was painless and we were driving away in our new vehicle Great customer service experience. Everyone was professional and friendly. The lease process was painless and we were driving away in our new vehicle in under two hours. More

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Amazing and extremely helpful!! This is our third lease with the Bloomington Kia. Every time we have exceptional service and above and beyond service. Today was no different. Mike L This is our third lease with the Bloomington Kia. Every time we have exceptional service and above and beyond service. Today was no different. Mike Lipke hands down AMAZING!! Made us feel very welcomed and was very patient with us has we looked at different Kia vehicles. He made us feel extremely informed. More

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TJ did an Outstanding job with leasing us a Niro, TJ was excellent, very knowledgeable, Friendly, helpful to us; being new leasees Took his time and was very patient in explaining/answering our ques TJ was excellent, very knowledgeable, Friendly, helpful to us; being new leasees Took his time and was very patient in explaining/answering our questions. And showing us how to maximize our NiroEX... Would definitely recommend him and your agency very highly. THANK YOU AGAIN, TJ.. Justin was also very good in the financial aspects....explaining very Thoroughly all the forms and answering Our questions.....Thanks Justin. More

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Another great experience at Luther Kia. Once again, I made a decision to buy my new car at Luther Kia of Bloomington. My sales person Victor was courteous, knowledgeable, informative, and v Once again, I made a decision to buy my new car at Luther Kia of Bloomington. My sales person Victor was courteous, knowledgeable, informative, and very professional in all he did. He searched out the perfect car for me and I’m excited to be driving another new Kia. Both Victor and Justin the finance manager knew I was in a hurry to complete the transaction and they both did an amazing job to make sure I got out the door in time. I would highly recommend Luther Kia of Bloomington to everyone. More

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Great experience! Definitely recommend this dealership and my dealer Chris! He was the best:) he listened to what I wanted and gave me a couple excellent options. Definitely recommend this dealership and my dealer Chris! He was the best:) he listened to what I wanted and gave me a couple excellent options. More

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Service above and beyond Jordan really went the extra mile for me, tracking down a real unicorn (rare) fully loaded Optima EX hybrid, even after being defeated twice, and I ha Jordan really went the extra mile for me, tracking down a real unicorn (rare) fully loaded Optima EX hybrid, even after being defeated twice, and I had moved onwards to other manufacturers. Literally at every step, he and David did everything they could to get me exactly what I wanted and at a killer price. I'm spoilt by top level service in my home of Japan, so to be impressed by an American company's service is truly high praise, and Luther Kia earned every bit of it. Highly recommended. More

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Great Service Yesterday they call me to review my lease of a soul, I was upgraded to a new sportage god deal. Knowledgeable staff, business oriented, and friend Yesterday they call me to review my lease of a soul, I was upgraded to a new sportage god deal. Knowledgeable staff, business oriented, and friendly. Happy to buy more Kia. Free lunch, Free coffe, More

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Buying a new car Our salesmen Gabriel was great and people in financing were great too! My wife is very happy with her choice. I will definitely consider Luther on my Our salesmen Gabriel was great and people in financing were great too! My wife is very happy with her choice. I will definitely consider Luther on my future car purchase in the next couple years. Only negative I'd say we are paying alittle more then what we wanted but for the experience we had and the car that we bought is worth that alittle more we are paying every month! Thanks again! More

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Gabriel was super helpful in finding us the car we wanted! Everyone at Kia Bloomington was extremely helpful and made our process as quick and easy as possible for car shopping! Gabriel was super nice to work Everyone at Kia Bloomington was extremely helpful and made our process as quick and easy as possible for car shopping! Gabriel was super nice to work with. We’ll definitely be back! More

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I will never buy from a Luther again I’ve had issues with my used car I bought with them from day one. I’ve only had my car a year and I’m still fixing the issues on the car. We brought i I’ve had issues with my used car I bought with them from day one. I’ve only had my car a year and I’m still fixing the issues on the car. We brought it in because when I got my oil changed, they said there was a leak. So we brought it to Luther under their warranty. They insisted there was no oil leak. Once again, we were told that there was an oil leak in the same spot. But now we aren’t under warranty. They scam us so they don’t have to fix what was their problem to fix. Never will buy from another Luther ever again. Poor excuse of a dealership. We’ve also had issues with our radio they said they fixed, but it’s still doing the same thing and I’ve been having to waste hours traveling to them to attempt to fix this car with them. We are still trying to fix this issue a year later. More

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