Justin Hubert
Justin Hubert at Subaru of Port Richey
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Justin Hubert

Service Advisor

Subaru of Port Richey

11613 U.S. Hwy 19
Port Richey, FL 34668

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4.3
12 Reviews
4.3

12 Reviews

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12 Reviews of Justin Hubert

April 28, 2025

Dealership Rating
Employee Rating

Nasser was a most helpful salesperson. He found the car I was looking for, listened to me and answered all of my questions. He kept in touch with me while the dealership searched for exact More

by mimimorrow7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Servedio, Nasser Abdallah

Apr 28, 2025

Subaru of Port Richey responded

Great customer service involves going above and beyond, something Nasser is very used to! Thanks for taking the time to tell us all about your story with our team. We're here to make sure your new Subaru stays running smoothly for years to come at our service center. Until then, enjoy your new ride!

February 02, 2025

Dealership Rating
Employee Rating

Lokey Subaru in Port Richey used to be my favorite dealership. I bought two new cars from them but for the third one I became a customer at another dealership because there was a rather large price di More

by zeelanger
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Brian Skelton, Merlyn Melendez

Feb 02, 2025

Subaru of Port Richey responded

Hi zeelanger Thank you for your feedback and review. We appreciate the opportunity you gave us to earn your business. We did some research into your concern, and we reviewed the phone recording. Additionally, your offer was reviewed with our management team, who could not accept the offer you made over the phone. We do appreciate your past business and look forward to servicing your new vehicle. Feel free to visit us for your regular scheduled maintenance or any other service needs. Thank you Subaru of Port Richey

Feb 02, 2025

zeelanger responded

Not accepting the price I was offering was not the reason for my negative review. Let me repeat: 1. I asked for a sales person. The individual I spoke with was not a sales employee according to your listing of employees. A simple answer saying that you could not accept my price proposal would have been acceptable 2. One of the justification he listed for his price proposal was the cost the dealership would have in bringing the vehicle to Lokey Subaru. He should have known better that I would have not assumed this cost instead of going to the source of the vehicle. The car I bought came from Bradenton, Fl. And my trip there would not have cost anywhere as much as he claimed. 3. The appropriate thing for him to do would have been just tell me no, without abrasive and condescending comments. If you had in fact listened to the recorded telephone conversation you could not have missed his comments.

December 11, 2024

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Fast clean, has food and beverages. Wish it was closer to my house. Good people to deal with. More

by CZIVOLICH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 22, 2024

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?When I first start leasing,the service great.Now it's who can the buck in fastest time.Srew the service.Subaru puts fine car.But the service both in sales and service to the car has slipped.This my 6 yea More

by johnleahy598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2024

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They are very courteous, patient and helpful. Every one in the service are very nice! More

by PATMAT013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Subaru of Port Richey responded

Hello PatMat013 Thanks for the high-rating and review of our service team. We thank you for your business and are here for your future maintenance and service needs.

September 12, 2024

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Employee Rating

Well trained personnel and quality service. Easy to make an appointment. The waiting area is very comfortable. More

by RICHARDRNEILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Subaru of Port Richey responded

Hello RichardRNeilson, Thank you for the 5-star rating!! We're happy to know you found our online appointment scheduling process to be simple and easy to use, and knowing you enjoyed our comfortable waiting area. We look forward to servicing you and your vehicle in the future! Thank you again.

June 26, 2024

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Employee Rating

The purchase was fairly good. We still have the same car. But not sure about service. Everytime, it was $500.oo for this - $500.00 for that. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 22, 2024

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Employee Rating

Justin and the service dept did a great job diagnosing the rear end humming noise on my 2020 Outback. They repaced both rear bearings, changed the oil and flushed the brake fluid all in a couple of hours. More

by GBTimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2024

Subaru of Port Richey responded

Thank you for your kind review on your experience with our service and staff. We also appreciate the concern you shared. Definitely will look into it. Thank you again for servicing with Subaru of Port Richey.

June 14, 2024

Dealership Rating
Employee Rating

Justin goes above and beyond! He really was the star of our whole experience. He solved any issue we had with a smile, patience and all around great attitude! We ask for him anyti More

by Amanda and Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2024

Subaru of Port Richey responded

Thank you, Amanda and Luis, for your wonderful 5-star review! We’re thrilled to hear about your positive experience with Justin. We’re delighted that he could resolve all your issues and that you continue to choose him for your service needs. Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to Justin. We look forward to serving you again soon! Best regards, The Subaru of Port Richey Team

June 07, 2024

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Employee Rating

Always quick and efficient service. My car was in and out in no time. Elvin’s the best! More

by Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2024

Subaru of Port Richey responded

Guy, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience with our service team. It’s great to know that Elvin and the rest of our team were able to provide quick and efficient service, getting your car in and out in no time. We truly appreciate your kind words and look forward to serving you again in the future! Best regards, The Subaru of Port Richey Team

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