Justin Jarrell

Yu, Stephanie & Justin were friendly understanding and very helpful with the purchase of my vehicle they made sure I got the vehicle that I wanted and I’m very happy. I would recommend Brandon Honda very helpful with the purchase of my vehicle they made sure I got the vehicle that I wanted and I’m very happy. I would recommend Brandon Honda More

by berta7105 Verified Customer Verified Customer

Report | Print

Great experience, I’m very happy with my new 2025 Crv hybrid, 100% recommend this place. hybrid, 100% recommend this place. More

Report | Print

I was saddened to see the little cafe gone but there were still many good employees around that I remembered. Still friendly and helpful employees still many good employees around that I remembered. Still friendly and helpful employees More

by BROWNING99 Verified Customer Verified Customer

Report | Print

Great service with no issues at all . I hope this is what you wanted from this survey since we have done three already I hope this is what you wanted from this survey since we have done three already More

by kelly1914 Verified Customer Verified Customer

Report | Print

Q and Justin were great to work with. Q went out of her way to make sure all our questions were answered . She went above and beyond and continues to offer help with any question. Justin Q went out of her way to make sure all our questions were answered . She went above and beyond and continues to offer help with any question. Justin made sure we got the car we wanted, at the price we could live with. Five stars for everyone involved, especially Q.🤗 More

by kelly1914 Verified Customer Verified Customer

Report | Print

For my first experience at the dealership it was excellent for me and I loved the staff and the service! excellent for me and I loved the staff and the service! More

by Blancaconde Verified Customer Verified Customer

Report | Print

Overall, better experience than Wesley Chapel Honda. Buying process was fairly quick if you come in with the intent to buy and take a car home and not just "test drive and explore options". Buying process was fairly quick if you come in with the intent to buy and take a car home and not just "test drive and explore options". More

by kenb Verified Customer Verified Customer

Report | Print

Chris Figueroa was awesome! He really treated me like family. I recommend if your doing any business with Brandon honda to go see Chris. Thanks Chris. He really treated me like family. I recommend if your doing any business with Brandon honda to go see Chris. Thanks Chris. More

by DMELLIOTT Verified Customer Verified Customer

Report | Print

Absolutely Do Not Recommend Brandon Honda – Ongoing Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had to return the car twice due to a strong gas smell and an ant infestation. While the dealership resolved the ant issue, the gas odor persisted. I was told a fuel pump was replaced the same day, but that turned out to be false—my service advisor later confirmed no work was actually done. A month later, the electronic parking brake (E-brake) warning light started coming on intermittently, affecting the interior dome lights. Despite the brake still functioning, I was repeatedly turned away due to service being “closed on weekends,” which is the only time I can visit due to work. When I finally got the vehicle in on April 23, 2025, I explained the issue clearly. Hours later, I was told the E-brake had activated during their inspection, and they could not release it. I was forced to pay for the repair on the spot or risk not getting my car back. I’m a single mother—this was not an option. Even after paying, the light and dome light issue persisted. Another advisor claimed coffee was spilled into the E-brake mechanism. I don’t drink coffee. Two weeks later, the E-brake warning light came back on, and I was told the new repair would cost $5,000. Despite repeated requests, they have not provided the Certified Pre-Owned (CPO) inspection report I’m entitled to. I was told they only visually check the E-brake button during inspections—not the internal components. That’s unacceptable and dangerous. I’ve spoken with multiple service advisors and even the general manager, Justin Jared. I was promised call-backs that never came. No one is taking accountability, and now I’m stuck with a vehicle that has ongoing electrical and brake system issues, which puts my children and me at risk. Do not trust Brandon Honda. They pushed me into a sale, gave false information, failed to follow warranty and CPO standards, and are now ignoring a serious safety issue. If I could give zero stars, I would. Stay far away. More

Report | Print

Outstanding truly professional team members who aim high to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is an outstanding FIVE STAR TEAM! More

by cgreer58 Verified Customer Verified Customer

Report | Print