Justin Jarrell

This is an update from a previous review. I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it an I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it and also had a dent in back gate. Unfortunately I didn’t notice any of this until a couple days later and it was to late, I tried to get a different car but the Luis from the dealership said they couldn’t give me a different one so He offered to fixed the dent and pay me for the extra mileage( I never received the check) they also as part of the purchase supposed to give me the all season carpets but they give the wrong ones( for a Honda accord 2025) I texted Nate and let him know about the mistake and he assured that I will receive the right ones in the mail but they never arrived. Worse place to buy a car, don’t go there! They are not honest, I bought 2 Toyotas before at 2 different dealerships and I had an excellent experience. I deeply regret to decide to buy a Honda this time or maybe I just chose the worse Honda dealership in town. I’ll be more careful next time but if you are planning to buy a car, please avoid this place. More

by idaniagarcianasser Verified Customer Verified Customer

Report | Print

Excellent experience with the sales representative, wasn’t pushed or forced into the sale and looked out for my best interest. wasn’t pushed or forced into the sale and looked out for my best interest. More

by Doj.jr15 Verified Customer Verified Customer

Report | Print

They sold me a car with over 500 miles and some imperfections in the back and on the top. I didn’t notice until a couples days later. The car was used as a loaner before but they did not say anythi imperfections in the back and on the top. I didn’t notice until a couples days later. The car was used as a loaner before but they did not say anything at the time of the purchase. I have been trying to get a different car but they just playing games with me. Worst experience buying a car ever. Be careful if you go to buy a car at this dealer. More

by idaniagarcianasser Verified Customer Verified Customer

Report | Print

Yu, Stephanie & Justin were friendly understanding and very helpful with the purchase of my vehicle they made sure I got the vehicle that I wanted and I’m very happy. I would recommend Brandon Honda very helpful with the purchase of my vehicle they made sure I got the vehicle that I wanted and I’m very happy. I would recommend Brandon Honda More

by berta7105 Verified Customer Verified Customer

Report | Print

Great experience, I’m very happy with my new 2025 Crv hybrid, 100% recommend this place. hybrid, 100% recommend this place. More

Report | Print

I was saddened to see the little cafe gone but there were still many good employees around that I remembered. Still friendly and helpful employees still many good employees around that I remembered. Still friendly and helpful employees More

by BROWNING99 Verified Customer Verified Customer

Report | Print

Great service with no issues at all . I hope this is what you wanted from this survey since we have done three already I hope this is what you wanted from this survey since we have done three already More

by kelly1914 Verified Customer Verified Customer

Report | Print

Q and Justin were great to work with. Q went out of her way to make sure all our questions were answered . She went above and beyond and continues to offer help with any question. Justin Q went out of her way to make sure all our questions were answered . She went above and beyond and continues to offer help with any question. Justin made sure we got the car we wanted, at the price we could live with. Five stars for everyone involved, especially Q.🤗 More

by kelly1914 Verified Customer Verified Customer

Report | Print

For my first experience at the dealership it was excellent for me and I loved the staff and the service! excellent for me and I loved the staff and the service! More

by Blancaconde Verified Customer Verified Customer

Report | Print

Overall, better experience than Wesley Chapel Honda. Buying process was fairly quick if you come in with the intent to buy and take a car home and not just "test drive and explore options". Buying process was fairly quick if you come in with the intent to buy and take a car home and not just "test drive and explore options". More

by kenb Verified Customer Verified Customer

Report | Print