Justin Ledbetter | Page 6

Excellent service - painless process. Very much appreciate the attention to detail they answered all my questions Very much appreciate the attention to detail they answered all my questions More

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I drove 5 hours to get there. They were waiting for me when i arrived. Everyone was very professional, thorough and hospitable. They were waiting for me when i arrived. Everyone was very professional, thorough and hospitable. More

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Ken had patience and was very knowledgeable. He made the it a great experience. Justin, Gene and Cassandra were amazing!!! He made the it a great experience. Justin, Gene and Cassandra were amazing!!! More

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After dealing with a game playing sales rep at one of the Mazda dealerships here in Nashville that allowed another rep to sell the car I was waiting on and another in North Carolina where the General Manager Mazda dealerships here in Nashville that allowed another rep to sell the car I was waiting on and another in North Carolina where the General Manager refused to call me after I sent him a direct message because they wanted the pad their numbers on a proposed invoice they sent me I realized I had to broaden my geographical scope to search for the specific car I wanted and very fortunately found it on the lot at Heritage Mazda of Bel Air. I reached out to Ken Arment and even though his day was over and he was headed home he took my call personally and made me feel like he was someone I could trust to do business with from a distance. The next day after going through the numbers and getting a call from his GM I rest assured that this was going to be a great buying experience and so I went and booked a flight to Baltimore. Two days later I flew in and Ken was there to pick me up at the airport and drove me to the dealership. We took the car for a spin, knocked out the remaining paperwork details, and then I met with Cassandra Foss who offered me an incredible array of aftermarket services (warranty extension, ceramic coating for the paint and the like) and at no time did I feel pressured into making a purchasing decision. If my car ends up the being the long term vehicle I was hoping for I will continue to make trips to Heritage Mazda of Bel Air for any future Mazda vehicle purchases. More

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Ken , Justin and Andrew exceeded all my expectations. I can’t be any happier with my MX-5 Miata. I can’t be any happier with my MX-5 Miata. More

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Professional , courteous and helpful Answered all my questions and helped to rectify some problems.. thanks questions and helped to rectify some problems.. thanks More

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Top notch customer service and support! Everyone greets customers warmly and willing to help with whatever needs. Everyone greets customers warmly and willing to help with whatever needs. More

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thank you Ken for for another great experience . It was a pleasure doing business with you. It was a pleasure doing business with you. More

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Travelled 4 hours back and forth, and purchased my CX-5 at Heritage Mazda of Bel Air. Rodney (manager) and the team are professional and friendly. Justin Craig (salesman) is very knowledgeable and helpful, at Heritage Mazda of Bel Air. Rodney (manager) and the team are professional and friendly. Justin Craig (salesman) is very knowledgeable and helpful, and made my entire process of purchase my vehicle go smooth. I highly recommended Heritage Mazda of Bel Air to anyone that needs a vehicle. More

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Chris H. and Justin L. were great in getting me the exact car I wanted. Super fast communication and no B.S. approach… all the while keeping a great atmospher and Justin L. were great in getting me the exact car I wanted. Super fast communication and no B.S. approach… all the while keeping a great atmosphere and down to earth experience. Thank you both! More

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