Justin Ledbetter | Page 6

Amazing dealership and buying experience! I traveled from out of town to purchase a vehicle, and everyone at the dealership went above and beyond. Chisomaga was extremely helpful and accommodating, answering out of town to purchase a vehicle, and everyone at the dealership went above and beyond. Chisomaga was extremely helpful and accommodating, answering all of my questions throughout the process. Justin L. also checked on me prior to and throughout the car buying experience. Doug made the financing process simple, explaining all of the available options clearly. Heritage Mazda of Bel Air offers a no pressure car buyer experience, where you are respected as a buyer, your questions are answered, and your business is valued. I will be returning to this dealership in the future and recommending it to others. Thank you for such a great experience! More

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Replaced our dashboard. Awesome service extended to us even though it was warranty work. 5 out of 5. Best service ever. Will go back always. even though it was warranty work. 5 out of 5. Best service ever. Will go back always. More

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Fantastic buying experience I was looking for a used affordable, economical, reliable and safe car for my college age son. Justin Ledbetter showed us a couple cars that fit the b I was looking for a used affordable, economical, reliable and safe car for my college age son. Justin Ledbetter showed us a couple cars that fit the bill. Justin was very friendly, knowledgable and (most importantly) not pushy, which let us evaluate the cars at our pace. This was my first purchase from Heritage, but I will have no hesitation buying from Heritage again. More

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Justin and Gene were very helpful in getting the specific vehicle with the exact interior and trim line I wanted. Polymetal and Red. Wife also loves her CX-3. vehicle with the exact interior and trim line I wanted. Polymetal and Red. Wife also loves her CX-3. More

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Excellent internet experience I was internet shopping for mx5. Andre Coleman was my contact. He reached out to me immediately. He was prompt with responses to all questions. W I was internet shopping for mx5. Andre Coleman was my contact. He reached out to me immediately. He was prompt with responses to all questions. When I went to dealership the car we had discussed was ready for me to test drive. During the sales process I changed my mind about the color. Andre wanted me to get the color I really wanted so he took it off the showroom floor and redid the paper work. The price that was quoted from the website was the price that i paid. The other members of the sales team all stopped by to ensure that all was fine. It was a very good experience. More

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Bad News for any customer The dealership utilize unethical and illegal tactics to have a customer purchase a used, leased or new auto's. I will never return to this dealership The dealership utilize unethical and illegal tactics to have a customer purchase a used, leased or new auto's. I will never return to this dealership and have alerted the proper authorities so future customers are not taken advantage in their purchases. More

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Very Grateful I wanted to write this to thank Justin,Devon, and Ryan. Justin is a true professional and all around great person. Devon always provides comic relief I wanted to write this to thank Justin,Devon, and Ryan. Justin is a true professional and all around great person. Devon always provides comic relief while trying to work out the best deal for you and Ryan will look out for your best interests without any pressure tactics. You guys are awesome and made my wife’s dream a reality and for that I thank you. More

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Best place ever! I drove over an hour to get to heritage mazda in fallston and i am really glad i did! I was particularly difficult to help due to my complex situation I drove over an hour to get to heritage mazda in fallston and i am really glad i did! I was particularly difficult to help due to my complex situation and my lack of faith in car dealerships due to being mistreated at other dealerships. The entire team was amazing. Kind. Wonderful. Phil, Steve, Sean and Ryan really went above ans beyond my expectations. They did more than "just sell me a car". They had patience and ensured i was getting something along the lines of what i wanted and something that i could afford. They sold me a family. They sold me a friendship. They sold me to referring them to others because they were up front, honest, and dedicated to helping me! They also restored my faith in car dealerships and proved that there are people out there who are truly dedicated to the customer and who are looking out for their best interests. These guys were amazing. I dont plan to have to get another car anytime soon but if the need should arise i am definetly going to return to this dealership. And i will definetly be recommending them to others. Thank you from the bottom of my heart for helping me with this car and my kids absolutely love the car! We named it Mikey. More

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Great Buying Experience We were replacing our 2013 Honda CR-V and after evaluating the cars found Honda and Mazda were comparable. We went to Heritage Mazda and Justin Ledbe We were replacing our 2013 Honda CR-V and after evaluating the cars found Honda and Mazda were comparable. We went to Heritage Mazda and Justin Ledbetter was our salesman. The overall experience was excellent and very low pressure as compared to other dealers. Justin was very helpful and knew the product very well. We test drove the cars on Saturday, made our decision over the weekend, and purchased the car on Monday. Everyone from the General Sales Manager, financial manager, and Justin were helpful, very friendly, and no pressure. I would definitely recommend Justin and the Heritage Mazda team to my friends and family. More

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Great Experience My wife and I called and asked to take a used car for test drive. They said great.....we'll gas it up and bring it out front ready for you. The My wife and I called and asked to take a used car for test drive. They said great.....we'll gas it up and bring it out front ready for you. The salesman was very friendly and did not push. We got back from the test drive and the sales manager came out to check on us. Very personable guy. Our experience was fantastic. We didn't buy but it was because we weren't ready yet. I would highly recommend this dealership and would not hesitate to give them my business if they still had the car. We didnt realize at the time, but the car was a great deal. It was sold a day later. Our fault. More

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