Justin Menzies | Page 4

This was the best vehicle shopping and purchasing experience I've ever had the joy of participating in. Peter Larson was my main point of contact, but as he was quick to point out, there is a whole t experience I've ever had the joy of participating in. Peter Larson was my main point of contact, but as he was quick to point out, there is a whole team of exceptional individuals who easily worked well together and supported each other all toward the customer's benefit. I made 3 visits to the dealership: the 1st two to discuss and test drive, and the 3rd to purchase and drive my new car home. During all three visits it became obvious that this team truly worked together as a cohesive unit to help ensure that my family could get the vehicle we needed, the options we wanted, and within the budget and timeframe that worked for our unique circumstances. Peter, Eric, Noah, Bruce, and Jose were professional, knowledgeable, and caring active listeners. Every other staff member I encountered on the sales floor, at the coffee machine, or even when walking in from the parking lot, all were extremely professional and helpful. This is the 2nd vehicle I've purchased from this dealership; the 1st one was nearly 4 years ago. I look forward to coming back for our family's 3rd car in a few years, and will actively recommend Peter and this team to everyone I encounter who is also looking for a new or pre-owned car. I cannot sing their praises enough in this venue. If you've read this far, go have a great experience and drive in good health! - Jason More

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Extremely professional dealership. Very responsive to customer needs. Timely service. Outstanding in delivery quality car services. Very responsive to customer needs. Timely service. Outstanding in delivery quality car services. More

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This dealership was exceptional Especially Justin. He provided excellent customer service and ensured that the work on my car was completed as quickly and efficiently as possible, allowing me to go on He provided excellent customer service and ensured that the work on my car was completed as quickly and efficiently as possible, allowing me to go on with the rest of my day, not feeling like I’d lost entire day in the dealership, I’ll definitely use this location for future service appointments. More

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The Silver Springs Volvo is a very nice facility. Clean and bright. Everyone was extremely friendly, attentive, and helpful. Clean and bright. Everyone was extremely friendly, attentive, and helpful. More

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Volvo of Silver Spring has knowledgeable service staff and is typically able to provide a loaner car if requested. and is typically able to provide a loaner car if requested. More

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They did an excellent job, got me in and out in record time for my service. Staff was knowledgeable, courteous, and kept me informed on progress. time for my service. Staff was knowledgeable, courteous, and kept me informed on progress. More

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The dealership is very professional, helpful, accommodating & caring to vehicles needs. They take time to explain any issues the vehicles have. accommodating & caring to vehicles needs. They take time to explain any issues the vehicles have. More

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Always so friendly and helpful. I think I’ll have to keep driving Volvos forever. I think I’ll have to keep driving Volvos forever. More

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The service provided by Justin was outstanding! He met our timeline with a smile! Grateful to him and the Volvo Silver Spring dealership for the level of quality they put into our car, but also int He met our timeline with a smile! Grateful to him and the Volvo Silver Spring dealership for the level of quality they put into our car, but also into building a rapport with us as customers that makes you feel like family. Thank you Justin! More

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We just purchased our fourth volvo from Volvo Silver Spring, and as usual it was a pleasant and seamless process. Spring, and as usual it was a pleasant and seamless process. More

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