Justin Ortiz | Page 5

Jess, it was very polite very nice and efficient. I waited at the dealership for my car while it was being serviced and it was a comfortable relatively quiet, calm environment. The lady at the snack I waited at the dealership for my car while it was being serviced and it was a comfortable relatively quiet, calm environment. The lady at the snack bar was very kind and as I watched her, she was very good at her job!! the service was as expected, efficient and trustworthy. More

by cbarnp Verified Customer Verified Customer

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The dealership is always great! I came on a Saturday 6/7/25. I waited over 2 hours for an oil change and tire rotation. After 2 hours I followed up to see what was taking so long. T I came on a Saturday 6/7/25. I waited over 2 hours for an oil change and tire rotation. After 2 hours I followed up to see what was taking so long. The man that was supposed to check me out was translating for another employer and my car was done. I would have appreciated if he had someone els check me out instead of not updating me and making me wait. I had things to do and was really upset about it. More

by LINDATAMIMI Verified Customer Verified Customer

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I don’t have any complaints about it, Justin the customer service was really helpful and I appreciate it!! service was really helpful and I appreciate it!! More

by Juan Carlos Nielsen Verified Customer Verified Customer

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The wait was a bit long, but they were able to take care of my truck. of my truck. More

by NMCANTU28 Verified Customer Verified Customer

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Justin is very nice and doesn't beat around the bush, he treated me very well, and as I always say toyota tampa bay is the best, I have already taken two cars with them and I'm really happy. treated me very well, and as I always say toyota tampa bay is the best, I have already taken two cars with them and I'm really happy. More

by MARREROJESUS3014 Verified Customer Verified Customer

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Justin Ortiz is always very professional and there is never any issues with the appointments. never any issues with the appointments. More

by jay.vermette Verified Customer Verified Customer

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Good best nice prompt reliable service from the customer service team and they are very helpful and friendly service team and they are very helpful and friendly More

by mounayar Verified Customer Verified Customer

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I don’t appreciate pushy salesmen when I go for regular maintenance on my vehicle. maintenance on my vehicle. More

by BEVALV66 Verified Customer Verified Customer

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We have always go to Tampa Bay for our services,everyone is friendly and greets you when you come. is friendly and greets you when you come. More

by JIMNMARLENE Verified Customer Verified Customer

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Justin Ortiz (Assistant Service Leader) and Toyota of Tampa Bay Service Department provide great service. During my last service Justin took care of keeping me informed of any issues and gave recommendat Tampa Bay Service Department provide great service. During my last service Justin took care of keeping me informed of any issues and gave recommendations he and his service team came across while servicing my Toyota Tacoma, making my visit less stressful. I like the fact that the person servicing my Tacoma records a video talking about what they did and what should be done and sent it to me via text. As long as Toyota of Tampa Bay and service members like Justin continue to provide great service, I will continue to go out of my way to have my Tacoma serviced by them. More

by pescherjr72 Verified Customer Verified Customer

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