Justin Poynter | Page 10

I just finished my session with Betsy and I have to say I feel more confident using the touch screen and tech. Betsy showed me everything on the Outback information screen. I learned shortcuts to favorite feel more confident using the touch screen and tech. Betsy showed me everything on the Outback information screen. I learned shortcuts to favorite apps. Betsy also helped me set up Android play. Highly recommended. Thanks for this service. More

Helpful 0

Report | Print

Would Absolutely Consider Buying From Falcone! I recently purchased a 2015 Honda Accord from Falcone Subaru located near 16th St. in Indianapolis. The sales manager (Justin I think?) was very helpf I recently purchased a 2015 Honda Accord from Falcone Subaru located near 16th St. in Indianapolis. The sales manager (Justin I think?) was very helpful and respected me as a single female in to buy a car alone. I did not feel taken advantage of by him and got a great deal on my trade-in. When I arrived to find out the vehicle I originally came in to see had been sold, he went and found a substitute (the 2015 Honda Accord I eventually purchased) which was being detailed. At no time, did I feel pressure, which is VERY important to me when dealing with car shopping and a main reason I chose to purchase from this dealership. The Finance Manager, Cherish, was also extremely helpful in finding me a loan, which I knew would be difficult due to past financial mistakes and a less than stellar credit score. She also made some helpful suggestions on refinancing and made the financing portion of the transaction a delightful experience! I would definitely recommend Falcone to anyone looking for a Subaru or any other car that this dealership sells. More

Helpful 0

Report | Print

Everyone at Falcone has been great to work with. This is my second car purchased at Falcone and I won’t shop anywhere else. Betsy went over all the functions of my new car and it was SO helpful! my second car purchased at Falcone and I won’t shop anywhere else. Betsy went over all the functions of my new car and it was SO helpful! More

Helpful 0

Report | Print

I love working with professionals at Falcone Subaru. Betsy was very patient with my questions. There was not one question I had that stumped her. Betsy was very patient with my questions. There was not one question I had that stumped her. More

Helpful 0

Report | Print

This has been a great experience, all around. Everyone has been very pleasant and knowledgeable. Justin was great and more knowledgeable than any other sales rep I’ve ever dealt with. At one point, after has been very pleasant and knowledgeable. Justin was great and more knowledgeable than any other sales rep I’ve ever dealt with. At one point, after we had returned from a test drive, Justin was busy, and Chase stepped in. I was treated great and felt as if everyone was doing their best. More

Helpful 0

Report | Print

Need a brochure for the Legacy Bought car site unseen. Never again. Service department was very helpful in making sure we knew everything about the car and it’s features Never again. Service department was very helpful in making sure we knew everything about the car and it’s features More

Helpful 0

Report | Print

Love Encore Betsy did a great job explaining all the features that I received with my 2020 Subaru Outback. With me being a little slow on all this technology, Bet Betsy did a great job explaining all the features that I received with my 2020 Subaru Outback. With me being a little slow on all this technology, Betsy took the time to explain in detail how each one worked and how to retrieve each one. It has been 20 years since I have purchased a new car and I had a great experience. I really appreciate her knowledge of the Subaru product. More

Helpful 0

Report | Print

Our First Subaru We recently purchased a Subaru Outback from Falcone Automotive and it was the best car buying experience of our life. The vehicle selection was good We recently purchased a Subaru Outback from Falcone Automotive and it was the best car buying experience of our life. The vehicle selection was good and the trade-in process was straight forward and very fair. The salesmen knew everything about all of the trim lines and helped us decide on the best fit. Financing was all set up and approved before our first visit to the dealership. We drove two cars, picked what we wanted, and drove away in less than two hours. We have been at dealerships all day before. That can be exhausting. I will buy our next vehicle there and would recommend them to a friend. Thanks for the white glove treatment! More

Helpful 0

Report | Print

Out first experience with a Subaru dealership, we were most impressed with the knowledge and salesmanship of Justin. We felt no pressure and he was very patient with our multiple questions. most impressed with the knowledge and salesmanship of Justin. We felt no pressure and he was very patient with our multiple questions. More

Helpful 0

Report | Print

Justin Poynter and Falcone Justin and Falcone were so easy to work with. No pressure felt. Justin made sure all avenues were explored allowing us to make our decision with no re Justin and Falcone were so easy to work with. No pressure felt. Justin made sure all avenues were explored allowing us to make our decision with no regret. We already recommended a friend to shop at Falcone resulting in a sale of another new vehicle! Very happy! More

Helpful 0

Report | Print