"Amanda Hayes was wonderful throughout my entire journey..."
Amanda Hayes was wonderful throughout my entire journey from emails to text messages to phone calls. The process was as smooth as smooth could be, if it was any smoother I would have been traveling on an oil spill. Daniel Ivey, Pete Trinque, Justin Various and the finance department showed great respect that made me feel welcome as if we became family within minutes. The vehicle XT4 350T was a gift for my wife and congratulations came from everywhere, to include a pen, keychains, a dozen red roses. Amanda thanks to you and the entire Royal Cadillac Team my experience will never be forgotten!!!
"I'm always used to the Royal Cadillac staff taking care..."
I'm always used to the Royal Cadillac staff taking care of us as we have now purchased 4 vehicles over the last few years from their group. However I must say over the course of dealing with two very awesome sales people through the years there now, Ryan truly lived up to the standard set by our previous sales person. Personalized service combined with his patience and knowledge was very helpful. Pete in delivery and Jim and Justin in service and everyone from the managers to the porters acknowledge all as valued customers I'm sure but it just feels like 5 star white glove is their all around standard but combine that with Ryan's style and ability to put us at ease was perfect. Already told him when I'm ready for my new one I'll be back to see him!
"I want to thank Jason, Dan, & Justing for all their help..."
I want to thank Jason, Dan, & Justing for all their help and making sure I got the best deal on my 2021 GMC SIERRA with zero down. These guys really went above and beyond for me and made sure to stay within my monthly payment budget. They met all of my expectations and I couldn't be happier with my purchase. Thanks guys.
"Friendly, courteous and helpful people. Jason took time..."
Friendly, courteous and helpful people. Jason took time to show us all of the features and helped us get connected with Onstar
Communicated with us before and after the purchase.
"Ryan was professional and thorough. We went in a few..."
Ryan was professional and thorough. We went in a few weeks back and took a look, decided we would keep shopping. Ryan called us a week later to follow up with us and right away his experience was obvious. He was straightforward, honest, and not desperate which was a nice change. We agreed on buying the vehicle before even seeing it. Would recommend anyone else looking for a vehicle to call Ryan first!
"Ryan gave me 3 great options for cars that net my..."
Ryan gave me 3 great options for cars that net my requirements. He also encouraged me to try driving an Xt4 mid-size SUV and I loved it. Never was pressures, he went out of his way to find what I wanted and Dan made me feel like I was very welcomed throughout the whole process. Very satisfied with my whole experience.
"I have never been treated like this before they are..."
I have never been treated like this before they are awesome and at the highest standards. This will be my 4th car within 2 years
"very pleasant experiences"
Every time I visited the dealership I was greeted by someone that both asked if they could help me and made me feel as if that was what they wanted to do. At no time did I feel pressured to rush out to the lot to buy something as happened so often at other lots.
"Even better than before"
Krysta Diaz is the best saleswoman ever. The entire team treats you as family and very professional. We have recently purchased our second vehicle and can not be more happy. The service does an excellent job. Justin V always treats us well, thank you.
"GREAT buying experience"
Krysta Diaz is very knowledgeable about the Cadillac CTS that we bought. She made the deal. She made us very comfortable and relaxed as opposed to other sales people we have met in the past. She explained in detail all the extra programs/services we purchased, such as the Extended Warranty and Paint Protection. I liked that she did all the walking to other folks that were involved in this purchase to get the paperwork done. She offered us to call her anytime we have a question. Thanks Krysta, you are good.
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