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Kailey Hood
Kailey Hood at Mercedes-Benz of Columbus

Kailey Hood

Assistant Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4 Reviews
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4 Reviews

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4 Reviews of Kailey Hood

June 04, 2025

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Employee Rating

Everything went great! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! More

by bettye.mercado1986
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Raul Navarro, Jason Goodroe

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Jun 06, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that your 2nd A service went smoothly and that you experienced outstanding customer service. We appreciate your feedback and look forward to serving you again in the future!

May 08, 2025

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Employee Rating

Great customer service and Sale person Earnest Jenkins and Laura. Always taken care of the problems More

by fredericksmall37
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Nadie Martin, Debi Lewis, Earnest Jenkins, Lauren Farthing, Rachelle Pennington, Jason Goodroe

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May 09, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 10, 2025

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Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car. More

by DONNA40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Haley McDonald, Raul Navarro, Jason Goodroe

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Apr 11, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

March 24, 2025

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Employee Rating

Everyone who assisted me was professional, quick and helpful from start to finish even during that lunch time on a Friday . More

by bjomein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Jason Goodroe

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Mar 26, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was professional, quick, and helpful throughout your visit, even during lunchtime on a Friday. We appreciate you choosing us and look forward to the opportunity to help in the future!

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