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Kalai Mukawa
Kalai Mukawa at Honolulu GMC Cadillac

Kalai Mukawa

Sales Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
4.6
95 Reviews

Dealership Experience

8 yrs, 1 mo

4.6

95 Reviews

Write a Review

95 Reviews of Kalai Mukawa

September 11, 2025

Dealership Rating
Employee Rating

Gave me a great opportunity to purchase a great vehicle with my credit challenges. Staff were friendly and easy to work with. More

by DESHAUNMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 07, 2025

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Employee Rating

The salesman was very attentive and patient with us while we made our final decision. He even helped us fix a couple of issues with our smartphone. More

by RKORON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 07, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Honolulu GMC Cadillac are glad to have you as a customer. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 05, 2025

Dealership Rating
Employee Rating

The salesman, Ryan Gamboa, spent a lot of time and was very patient with us. He even helped us with our iPhones. More

by RKORON
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gamboa

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Sep 05, 2025

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 08, 2025

Dealership Rating
Employee Rating

I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac More

by mrsagbunag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner, Vergie shuttle service

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Aug 08, 2025

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 26, 2025

Dealership Rating
Employee Rating

Great experience, the team was knowledgeable, friendly, and went above and beyond to get me into my new car. Highly recommend. More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan, Alex (both 5 stars)

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Jul 26, 2025

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 18, 2025

Dealership Rating
Employee Rating

Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More

by MICHAELVANHORN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Theresa Karas, Jenn Turner, Anthony Santiago

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Jul 18, 2025

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 10, 2025

Dealership Rating
Employee Rating

Our experience with the GMC service department has been extremely frustrating. Our truck has been sitting there since last Friday, waiting on a part that was supposed to arrive by Monday—but never did. Wh More

by DAVEDJCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Jeff Huang , Eric Cheigh

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Jul 11, 2025

Honolulu GMC Cadillac responded

Hello Dave, thank you for taking the time to provide feedback. I apologize for the inconvenience and level of communication you experienced. I understand how essential your vehicle is to your business, and it is unfortunate that we fell short in keeping you informed. If you have a moment, please reach out to me directly so we can address this issue and work towards regaining your business. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

June 22, 2025

Dealership Rating
Employee Rating

VERY GOOD IN SEVICE. .VERY NICE ..DOING VERY FAST BIG MAHALO TO ALL OF YOU More

by NGUYENTONY79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner

Report | Print
Jun 22, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 15, 2025

Dealership Rating
Employee Rating

Excellent customer service, timely responses, and overall a positive vibe. Very different from a typical "car salesman" vibe, just honest, hard-working people. More

by traci.l.arnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang, Dante Jovenal , Sean Hamic, Ryan Gamboa, Akira Wood

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Jun 15, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 07, 2025

Dealership Rating
Employee Rating

Great Nope La la la la la La la la la la La la la la la More

by TOROW7
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa

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May 07, 2025

Honolulu GMC Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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