Karah Gonzales | Page 13

Awesome service! Everyone was nice and was greeted, as always, with a smile. I was quickly directed to my sales person, Lisa! Everyone was nice and was greeted, as always, with a smile. I was quickly directed to my sales person, Lisa! More

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Big has great service department. Everything is well put together. Service agents are kind and knowledgeable about service department. So I just wanna say Big Star has been the best c Everything is well put together. Service agents are kind and knowledgeable about service department. So I just wanna say Big Star has been the best cadillac dealer I hv ever been too. More

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Hello Mike, I would like to take time to respond to you and compliment Jayson and Kara of your service staff. I just wanted to tell you that in my visits during the month of January and February for the w and compliment Jayson and Kara of your service staff. I just wanted to tell you that in my visits during the month of January and February for the warranty work was very satisfactory. Jason was very receptive, professional, and timely in his communication and scheduling of appointments with me. Of course I would be remiss if I did not mention Kara. Kara was my point of contact as you know in service. She was always so appropriate and timely with a wonderful personality that made my trips there very tolerable and she went out of her way to return my calls and schedule appointment times. Also, followed up with questions that I did have where she had to research the information and get back to me. She did a wonderful job on following through with my questions with her timely responses. My wife and I will be looking for another purchase soon and I'm considering the CT5v for myself. I will certainly consider Big Star Cadillac for my next purchase and very happy that I found a dealership that goes out of their way to satisfy their customers needs. More

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Very welcoming staff. No hassle dealing. Straight forward. Very knowledgeable about Cadillac and features. Awesome No hassle dealing. Straight forward. Very knowledgeable about Cadillac and features. Awesome More

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Fine and polite staff! All request done and car clean after appointment. Rides very well! All request done and car clean after appointment. Rides very well! More

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Daisy made us feel welcomed and very professional and knowledgeable. She followed through with everything she said she would and made the whole experience exciting!! What a great salesperson and company knowledgeable. She followed through with everything she said she would and made the whole experience exciting!! What a great salesperson and company you have. Thank you! More

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Big Star Cadillac has great service, highly recommend. I was there today (09/02/22). I was there today (09/02/22). More

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Great Follow Up, Attentiveness and Hospitality was great and substantial. Listened to what I needed done and was quick about it. and substantial. Listened to what I needed done and was quick about it. More

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