Jeff Dial

I never leave reviews but because of one employee and her great customer service im here to leave a review. I took my wifes suv in for a oil change and to service a problem we have been experiencing. Karah a great customer service im here to leave a review. I took my wifes suv in for a oil change and to service a problem we have been experiencing. Karah and her great customer service was able to create a work order ticket and take my wife’s truck in despite not having a appointment. Karah asked what i was needing done to the truck. She said that what I went in for was a easy job and she assured me that the truck would be ready by end of day. Karah reached out to me once sthe vehicle was ready. She had not only made sure my wifes truck was serviced correctly she had it washed and ready for pick up. Karah has great customer service and passion for what she does. Im not a fan of the cadillac service department but aslong as Karah works there I will be taking my truck in for service. More

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Jeff gives excellent customer service. I can rely on him to take care of my issues. I can rely on him to take care of my issues. More

by JGIERSPECK Verified Customer Verified Customer

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These guys were Great! I’m traveling from Arizona, needed an oil change, they took my car in and changed my oil immediately. Thank you, Thank you, Thank you! Christine Ca I’m traveling from Arizona, needed an oil change, they took my car in and changed my oil immediately. Thank you, Thank you, Thank you! Christine Caine More

by HUMBRDLADY Verified Customer Verified Customer

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very good treatment and fast and without any problem they answered all my questions and I felt very comfortable answered all my questions and I felt very comfortable More

by LAPAIPA80 Verified Customer Verified Customer

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Jeff and his service team are truly professional and take customer service to a higher standard. My car always comes back cleaner than I left it. They try hard to get me a rental. Big star is my dealership customer service to a higher standard. My car always comes back cleaner than I left it. They try hard to get me a rental. Big star is my dealership More

by DKBOYER2000 Verified Customer Verified Customer

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Jeff Dial was excellent & vary helpful with my vehicle, maintenance and repairs. He always takes care of me. maintenance and repairs. He always takes care of me. More

by jnthibodeaux Verified Customer Verified Customer

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Excellent and helpful office staff, including Service Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were cur Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were currently available, & a young lady in the Finance Office/Warranty gave me needed information helpful. to me regarding my warranty expiration later this summer 2024. Always a good experience & a good car wash. More

by DIANA_DEGROOT Verified Customer Verified Customer

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Great Service & great communication, had my vehicle back to me in the same day. No wait time to me in the same day. No wait time More

by ISRAELTELLES Verified Customer Verified Customer

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Fast oil change, car wash, and tire rotation, all with having problems getting to the service center. You need a back way in. having problems getting to the service center. You need a back way in. More

by DUNNABUG Verified Customer Verified Customer

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Great! Great great great great great great great great great awesome wonderful good wonderful nice good awesome great good Great great great great great great great great great awesome wonderful good wonderful nice good awesome great good More

by minterndawn Verified Customer Verified Customer

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