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Karah Gonzales
Karah Gonzales at Big Star Cadillac
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Karah Gonzales | Page 12

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.5
129 Reviews
4.5

129 Reviews

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129 Reviews of Karah Gonzales

July 16, 2023

Dealership Rating
Employee Rating

Ms. Karah pays attention to detail and makes sure that you understand what is being done. I had a great experience. More

by Oamartinez007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo

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Jul 17, 2023

Big Star Cadillac responded

Hi! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 15, 2023

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Employee Rating

Everyone has a great and positive attitude, I’m so glad I chose this dealership even with the transition. More

by BSQUARE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2023

Big Star Cadillac responded

Thank you. We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 15, 2023

Dealership Rating
Employee Rating

Karah is very professional everytime I take my car in for service. Service is efficient. More

by LEOMTZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2023

Big Star Cadillac responded

Hello! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 14, 2023

Dealership Rating
Employee Rating

Karah always goes above & beyond to provide great service! She always has a wonderful smile on her face :-) More

by RANDELL.BRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2023

Big Star Cadillac responded

Hi Randell! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 14, 2023

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Employee Rating

Everyone is always pleasant and friendly. They are always helpful and keep you informed about the progress of your car More

by PSYSLO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2023

Big Star Cadillac responded

Hello! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 14, 2023

Dealership Rating
Employee Rating

She was attentive and informative throughout the process. My wait was much faster than expected. More

by DWALAHFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Dial, Ainsley Roark

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Jul 16, 2023

Big Star Cadillac responded

Thank you. We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 13, 2023

Dealership Rating
Employee Rating

George was great to work with and is friendly and knowledgeable! Will definitely recommend to friends! More

by joeyives323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo

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Jul 13, 2023

Big Star Cadillac responded

Hi, we are very happy that George and our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 09, 2023

Dealership Rating
Employee Rating

Excellent customer service and support from Bobby and the entire crew. Happy to be a client!! Thank you very much for everything!! More

by MR.BRADY2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Britney Norman, Bobby Miller, Jeff Dial, Ainsley Roark, LeAnna Kerr, Jose Teran , zzJason zzWilson

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Jul 10, 2023

Big Star Cadillac responded

Hi, we are very happy that Bobby and our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 07, 2023

Dealership Rating
Employee Rating

Big Star Bobby Miller and Kelly are Great Combo treated me Great thank you for Service and OnStar More

by jobemarvin1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Britney Norman, Bobby Miller, Jeff Dial, Ainsley Roark, LeAnna Kerr, Jose Teran , zzJason zzWilson

Helpful
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Jul 07, 2023

Big Star Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jul 07, 2023

jobemarvin1959 responded

Y'all my Cadillac Kinfolks Down THA. Street Cool

July 05, 2023

Dealership Rating
Employee Rating

Karah did an excellent job in assisting me. Although, my service agreement is with Bay Way and much further away. I’ll be coming back to Karah in the future. More

by JAZZYJACK747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jul 05, 2023

Big Star Cadillac responded

Hi, we are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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