Karen Carofano
Karen Carofano at Toyota of Wallingford

Karen Carofano | Page 7

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of Karen Carofano

May 31, 2020

Dealership Rating
Employee Rating

Great people to deal with. Whether it’s sales or service you can’t beat them! I’ve been a customer since it was Century Toyota. They are the best! More

by mednamvet
Recommend Dealer
Yes

Other Employees Tagged: Steve Zion Sr, Frank Pagliuca, Sohail Butt, Mike Cote , Bob Olson, Diane Roberts, Steve Zion Jr

February 29, 2020

Dealership Rating
Employee Rating

As I write every time, everything and everyone were excellent. Problems, if any, are always handled in a timely manner and with the most expertise. More

by rkastorino
Recommend Dealer
Yes

January 30, 2020

Dealership Rating
Employee Rating

Great Deal and Customer Service I had a 2008 RAV4 that was bought new and maintained through the years with great customer service. from this Dealership. Recently it began losing More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Roberts, Jon Petro , Bob Olson, Laurie and Emily in Service Dept.

January 19, 2020

Dealership Rating
Employee Rating

Service rep was pleasant and efficient. Service was done in a very timely manner quicker than anticipated. One criticism.....with remodeling going on there were no signs prompting me where to go or where to More

by Loralargo7
Recommend Dealer
Yes

Other Employees Tagged: Bob Olson

January 06, 2020

Dealership Rating
Employee Rating

Assuming it was due to the construction but I noticed that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assum More

by Jgootman
Recommend Dealer
Yes

Other Employees Tagged: Bob Olson

Jan 10, 2020

Toyota of Wallingford responded

Hello, We are very sorry to hear about your less than stellar experience. We would like to offer you a complimentary car wash. Please contact Jessica-Lynn Gettings at (203) 284 7400 and she will coordinate a day and time that works best for you!

December 13, 2019

Dealership Rating
Employee Rating

Oil Change Plus others Went in for an Oil Change and Came out with a $467.00 bill. Other stuff was recommended to be done. Yuk. time went fast. I know it had to be done but More

by kareng335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2019

Dealership Rating

Great job you have done a wonderful job helping me to the max thank everyone at Toyota in Wallingford n went on an beyond to help me thank you John Savenelli for the wonderful job going beyond for me to get More

by Cgracia0276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sohail Butt, Dan Roberts, Internet Sales , Bill DiChello, Bob Olson, John Savenelli

November 11, 2019

Dealership Rating
Employee Rating

While I am normally pleased with the service, this time I was disappointed. It took 2 1/2 hours for an oil change and tire rotation. I made a 7AM appointment for prior to work and was told to allow 30-40 min More

by Kim
Recommend Dealer
No

September 22, 2019

Dealership Rating
Employee Rating

Good customer service is always the case here! So pleased with Toyota of Wallingford and their customer care over the years. Appointments for service are easily made, and repairs promptly completed More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Olson

July 06, 2019

Dealership Rating
Employee Rating

Great job great experience They took care of my car fast and efficiently pleasant to talk to waiting area was nice and clean everyone was very pleasant great experence More

by LGC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cote , Bill DiChello, Fred Hollman, Bob Olson, Phil Orzel, Diane Roberts, John Savenelli

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