Karen Ford
Karen Ford at Sutton Ford

Karen Ford | Page 2

Dealer Manager

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.1
62 Reviews
4.1

62 Reviews

Write a Review

62 Reviews of Karen Ford

May 18, 2024

Dealership Rating
Employee Rating

Sutton ford team was curious and helpful in the purchase of my f150 thanks for your service 👍 More

by CLOS165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon , Jerry Triplett

May 20, 2024

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 28, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a vehicle from Sutton Ford, and I can't speak highly enough of my experience. From the moment I walked onto the lot, I was greeted with warmth and professionalism. More

by Omar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton , Mike Semik, Nick Shaqra

Apr 29, 2024

Sutton Ford responded

Thank you, Omar, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2024

Dealership Rating
Employee Rating

Top notch customer service. My service needs are addressed in a prompt and professional matter. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Jamie Vasquez, Jillian Stanford, Eric Maymon , Brittani Ashley Culpepper, Eric Eric, Mike Semik, Anthony Sporando

Apr 08, 2024

Sutton Ford responded

DJ, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 26, 2023

Dealership Rating
Employee Rating

Sutton Ford is the best dealership I have ever done business with!!! Lester made feel like Family!!! Thank you fornthe best experience! More

by evan1da
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Eric Maymon , Abe Ascencio, Brittani Ashley Culpepper, Lexie Hayes, Rashaad Rigsby, Anita Sutton, Anthony Taylor, chuck Yzaguirre

July 19, 2023

Dealership Rating
Employee Rating

Simply unsatisfied was sold stupid auto butler service program upwards of $1500 for the to wash you car every six months. Place is A strait up scam More

by travis6225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Eric Maymon , Abe Ascencio, Brittani Ashley Culpepper, Lexie Hayes, matt monix, Rashaad Rigsby, Anthony Sporando, Anita Sutton

Oct 05, 2023

Sutton Ford responded

We are sorry that you don't see the benefits in the paint and interior protection. It is more than a wash. We wash your vehicle complimentary for the lifetime that you have it.

June 30, 2023

Dealership Rating
Employee Rating

Courteous, professional, helpful, and informed. This is a top notch dealership with good people running it. More

by dod233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Eric Maymon , Anthony Sporando, Anita Sutton, Nick Shagra General Sales Manager

January 22, 2023

Dealership Rating
Employee Rating

Great customer oriented car dealership, and Anita Sutton is a great and knowledgeable salesperson that I’ve ever had the opportunity to work with. More

by DealerRater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anita Sutton

Jan 24, 2023

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2022

Dealership Rating
Employee Rating

I love Sutton Ford dealership. Very professional and can work with you through any situation. More

by byronbender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker , Brittani Ashley Culpepper, Lexie Hayes, Rashaad Rigsby, Anthony Sporando

Dec 20, 2022

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 17, 2022

Dealership Rating
Employee Rating

I have a long relationship with Lester and I trust him it was a great way to get it all done More

by gforbes48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker

Oct 20, 2022

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2022

Dealership Rating
Employee Rating

I didn’t get the service I requested . I asked for a premium oil change for $255 . I got a $60 oil change with no car wash. More

by Rockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Eric Maymon , Abe Ascencio, Brittani Ashley Culpepper, Lexie Hayes, matt monix, Anthony Sporando, Anita Sutton, Anthony Taylor

Sep 30, 2022

Sutton Ford responded

Hi Rockey, thank you for sharing this recent experience with us. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (708) 720-8125 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

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