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51 Reviews of Karen Ford
February 23, 2021
It’s the worst.... every time I come, I am very disappointed. I wouldn’t recommend no one to purchase anything from them. The service SUCK. Sales is bad. Never can talk to anyone when I need help. disappointed. I wouldn’t recommend no one to purchase anything from them. The service SUCK. Sales is bad. Never can talk to anyone when I need help. Need to call a million times to get results and no one never calls back. I really hate I purchased my car there. No one never knows anything More
by Jagchick23
Verified CustomerOther Employees Tagged: Nate Sutton, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , LaToyta McDonald, Randy Mohrbach, Tiffany Walker, Emma Williams
Helpful 
February 05, 2021
I absolutely love the way the service department takes care of their customers! From Cree Lyons making sure I had a loaner for a week! And Melissa did a marvelous Job making sure everything was taken care care of their customers! From Cree Lyons making sure I had a loaner for a week! And Melissa did a marvelous Job making sure everything was taken care of on my car! Also Jamie helped as well the communication was amazing and my car is running fantastically thanks so much. The entire team did wonderful!! More
by Charicehicks97
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Melissa melissa
December 10, 2020
Very good dealer, I bought my car here and I’ve told friends about the car dealer. When the time come, I ‘lol buy my next car here friends about the car dealer. When the time come, I ‘lol buy my next car here More
by sanderslemmie
Other Employees Tagged: Nate Sutton, Lester Parker, Cree Lyons, Eric Eric, Melissa melissa , LaToyta McDonald, Michael Miller, matt monix, Anita Sutton
November 18, 2020
Very fast and good service always . Nice and friendly staff . Will return next I need a oil change. The tire quote was higher the Firestone. staff . Will return next I need a oil change. The tire quote was higher the Firestone. More
by Man of Color
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , Brittani Ashley Culpepper, Michael Miller, Randy Mohrbach, matt monix
November 01, 2020
Service and customer appreciation over the top. They treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delive treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delivers every time. More
by SLIII
Other Employees Tagged: Nate Sutton, Melissa melissa , LaToyta McDonald, Anita Sutton, Emma Williams
October 29, 2020
WONDERFUL DEALER!!! For decades I have been extremely pleased with the quality of the Ford automobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased wit pleased with the quality of the Ford automobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased with the entire process. This dealership took GREAT!! care of us during the pandemic. From the trade in process to full purchase they made sure we were comfortable and happy. Jeremey Walton, was our sales rep, he went above and beyond to make sure we were happy and satisfied. Chuck Yzaguirre, the floor manager helped seal the deal they are both SHINING STARS at Sutton Ford. More
by Brian
Other Employees Tagged: Brittani Ashley Culpepper, LaToyta McDonald, Mike Semik, chuck Yzaguirre, Jeremey Walton 5 STARS!!!!!
October 09, 2020
Poor service issue was not resolved. I had to rent a car at my expense for two days and the issue still was not resolved. Very disappointed!!! at my expense for two days and the issue still was not resolved. Very disappointed!!! More
by KAYVAUGHN53
Other Employees Tagged: Lester Parker , Brittani Ashley Culpepper, Michael Miller, matt monix, Tiffany Walker, chuck Yzaguirre
August 19, 2020
I have been associated with this dealership for over 25 years, and have been very pleased with their professionalism, customer service and overall effort put forth to earn and keep my business. years, and have been very pleased with their professionalism, customer service and overall effort put forth to earn and keep my business. More
by DealerRater
Other Employees Tagged: Nate Sutton, Lester Parker, Cree Lyons, Eric Eric, Melissa melissa , Mike Semik, Anita Sutton
July 11, 2020
Sutton Ford Bought a 2020 Ford explorer. We had a few hiccups initially, however Karen Ford (ironic), the Manager did everything within her power to make sure I w Bought a 2020 Ford explorer. We had a few hiccups initially, however Karen Ford (ironic), the Manager did everything within her power to make sure I was satisfied. More
by gviero
June 10, 2020
Sutton Ford has been my dealership of choice for over 30 years. Mr Sutton is a friendly conscious & accommodating person who is always concerned with customer satisfaction. ✌🏽 years. Mr Sutton is a friendly conscious & accommodating person who is always concerned with customer satisfaction. ✌🏽 More
by florencemcintosh
Other Employees Tagged: Nate Sutton, Jamie Vasquez, Melissa melissa, Jillian Stanford , Brittani Ashley Culpepper, LaToyta McDonald, Randy Mohrbach, Anita Sutton, Brian Quick Lane
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