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68 Reviews of Karen Ford
November 18, 2020
Very fast and good service always . Nice and friendly staff . Will return next I need a oil change. The tire quote was higher the Firestone. staff . Will return next I need a oil change. The tire quote was higher the Firestone. More
by Man of Color
Verified CustomerOther Employees Tagged: Jamie Vasquez, Melissa LeBran, Jillian Stanford , Brittani Ashley Culpepper, Eric Eric, Cree Lyons, Michael Miller, Randy Mohrbach, matt monix
November 01, 2020
Service and customer appreciation over the top. They treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delive treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delivers every time. More
by SLIII
Other Employees Tagged: Nate Sutton, Melissa LeBran , LaToyta McDonald, Anita Sutton, Emma Williams
October 29, 2020
WONDERFUL DEALER!!! For decades I have been extremely pleased with the quality of the Ford automobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased wit pleased with the quality of the Ford automobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased with the entire process. This dealership took GREAT!! care of us during the pandemic. From the trade in process to full purchase they made sure we were comfortable and happy. Jeremey Walton, was our sales rep, he went above and beyond to make sure we were happy and satisfied. Chuck Yzaguirre, the floor manager helped seal the deal they are both SHINING STARS at Sutton Ford. More
by Brian
Other Employees Tagged: Brittani Ashley Culpepper, LaToyta McDonald, Mike Semik, chuck Yzaguirre, Jeremey Walton 5 STARS!!!!!
October 09, 2020
Poor service issue was not resolved. I had to rent a car at my expense for two days and the issue still was not resolved. Very disappointed!!! at my expense for two days and the issue still was not resolved. Very disappointed!!! More
by KAYVAUGHN53
Other Employees Tagged: Lester Parker , Brittani Ashley Culpepper, Michael Miller, matt monix, Tiffany Walker, chuck Yzaguirre
August 19, 2020
I have been associated with this dealership for over 25 years, and have been very pleased with their professionalism, customer service and overall effort put forth to earn and keep my business. years, and have been very pleased with their professionalism, customer service and overall effort put forth to earn and keep my business. More
by DealerRater
Other Employees Tagged: Nate Sutton, Lester Parker, Melissa LeBran , Eric Eric, Cree Lyons, Mike Semik, Anita Sutton
July 11, 2020
Sutton Ford Bought a 2020 Ford explorer. We had a few hiccups initially, however Karen Ford (ironic), the Manager did everything within her power to make sure I w Bought a 2020 Ford explorer. We had a few hiccups initially, however Karen Ford (ironic), the Manager did everything within her power to make sure I was satisfied. More
by gviero
June 10, 2020
Sutton Ford has been my dealership of choice for over 30 years. Mr Sutton is a friendly conscious & accommodating person who is always concerned with customer satisfaction. ✌🏽 years. Mr Sutton is a friendly conscious & accommodating person who is always concerned with customer satisfaction. ✌🏽 More
by florencemcintosh
Other Employees Tagged: Nate Sutton, Jamie Vasquez, Melissa LeBran, Jillian Stanford , Brittani Ashley Culpepper, LaToyta McDonald, Randy Mohrbach, Anita Sutton, Brian Quick Lane
March 31, 2020
Would have been five but speedometer bulb out needs repair, heat/AC fan runs high-speed only needs repair sales staff great dealership experience nice repair, heat/AC fan runs high-speed only needs repair sales staff great dealership experience nice More
by Elliott
Other Employees Tagged: Anita Sutton, Denia ?
January 20, 2020
Love the service and sales department. They are such an excellent team and provided beyond exceptional service. I highly recommend them for all auto needs. My brother ended up purchasing a car that day as excellent team and provided beyond exceptional service. I highly recommend them for all auto needs. My brother ended up purchasing a car that day as well! More
by Monese
Other Employees Tagged: Jillian Stanford , Chatman Farland, chuck Yzaguirre, The used car manager Garrett
January 08, 2020
You guys suck! If my sorority sister didn’t own it! I would never have purchased! Came for a simple oil change and NO FILTER! Waste of my time!!! would never have purchased! Came for a simple oil change and NO FILTER! Waste of my time!!! More
by jackieclark1913
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Brittani Ashley Culpepper, tavis johnson, Dave Pleckham, Javier Rivera, tim schafer, Anita Sutton, Allen Taloff, You guys suck!
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