Dealership Experience
11 yrs
Industry Experience
19 yrs, 4 mos
Languages Spoken
English
57 Reviews
Write a Review57 Reviews of Karen Grcar
March 19, 2021
I found the exact car I was looking for on Autotrader, but it was 1,100 miles away. I had to have the car. These guys gave me a no fuss deal, in fact, honored their online price and then some. I flew acro but it was 1,100 miles away. I had to have the car. These guys gave me a no fuss deal, in fact, honored their online price and then some. I flew across country to finalize the deal and drive the car home. They had someone waiting to pick me up at the airport when my plane landed. These folks were an absolute pleasure to work with. This was my first new car purchase and they were more than willing to help every step of the way. It felt like I was dealing with a family business. Karen even called to check up on me on my 1,100 mile drive back home to Dallas. When it comes time for me to buy my next car, I will be checking to see if they have one. I could not be happier with my experience with these folks. It was 100% worth the trip. James in the finance office was another highlight of my experience. No hard sell on the extra products, and was very patient with me explaining the warranty options/features. When I was on my LONG drive home, I found a sweet little note tucked away under the gas door from Karen, my salesperson. They legitimately care about their customer’s experience. I hope I have an excuse to come back. More
Other Employees Tagged: James Preston , Bob Chatlos, Matt Sims, Dan Worley,
March 05, 2021
My wife and I have purchased several vehicles from Preston's. They are absolutely wonderful. They are a well rounded car dealership. We have never had a bad experience. They truly care about their cus Preston's. They are absolutely wonderful. They are a well rounded car dealership. We have never had a bad experience. They truly care about their customers. When we are ready to replace our other vehicle we will reach out to Karen Grcar in sales and start the process. She will work hard to find what you are looking for in a vehicle. More
Other Employees Tagged: James Preston , Jill Fuduric
March 03, 2021
These guys were absolutely relentless with the lenders to make this happen for me . In all these years of business I’ve never experienced more dedicated and determined sales people ever! I don’t remember th make this happen for me . In all these years of business I’ve never experienced more dedicated and determined sales people ever! I don’t remember the last time I felt more happy , then I did today when they called and said we got it! I’m recommending Preston to all my family and friends. Definitely a family oriented buisiness. Felt rite at home there! More
Other Employees Tagged: Greg Gromack , Alex Cooke, Francisco Veloz
February 27, 2021
After almost 6 years, of buying our first new car from Preston. We are still treated perfectly in every way. From service to sales, never any problems . I have told our friends and family about the great Preston. We are still treated perfectly in every way. From service to sales, never any problems . I have told our friends and family about the great service, and have sold about 5 new cars for them. More
Other Employees Tagged: Tom Topor
February 14, 2021
The dealership keeps us informed about needed services for our vehicle. The staff is friendly, courteous, and helpful. They picked up and dropped off our vehicle in a timely manner. for our vehicle. The staff is friendly, courteous, and helpful. They picked up and dropped off our vehicle in a timely manner. More
January 31, 2021
Just purchased our 1st Kia - so happy hubby found Preston Superstore of Burton! It's really nice walking into a NO PRESSURE environment where it shows their customers come first. 'Everyone' at Preston is p Superstore of Burton! It's really nice walking into a NO PRESSURE environment where it shows their customers come first. 'Everyone' at Preston is professional and friendly. They went above and beyond to ensure our experience finding the right vehicle went smoothly. We ended up making our purchase the last day of the month and it was really busy. The dealership stayed open several hours after the posted closing time taking care of every customer as if they had all the time in the world. Highly recommend Preston Superstore of Burton and will recommend to family & friends. Thank you Tom, Karen and James for a great experience and easy transaction! More
Other Employees Tagged: Tom Barrett, James Preston , James Preston - Finance Department
November 15, 2020
They took such good care of us with my fiancés car that after I myself hit a deer and totaled my car we refused to go anywhere else! and I just HAD to have Karen Grcar take care of me, she is just the best after I myself hit a deer and totaled my car we refused to go anywhere else! and I just HAD to have Karen Grcar take care of me, she is just the best all around so nice and super helpful even after I was so indecisive and picky! Thank you Preston soooo much!!! 10 out of 10! More
Other Employees Tagged: Dylan Rothfuss , Rob Bentley, Bob Chatlos
October 29, 2020
Trading in our 2 expiring leased vehicles and replacing them with 2 new 2021 leases was painless at Preston. Much of the work regarding vehicle selection and price agreement was done over the internet and them with 2 new 2021 leases was painless at Preston. Much of the work regarding vehicle selection and price agreement was done over the internet and the phone with GM Ed. He was extremely easy to deal with and I felt absolutely no pressure at any stage of the process. Karen, in sales, was pleasant and we enjoyed working with her in a relaxed mode. Couldn't be happier with our Preston leasing experience. More
Other Employees Tagged: Ed Smith, James Preston
October 07, 2020
Couldn't ask for better customer service..very helpful. Would recommend them to anyone. I have dealt with Bruce Friedman for about 6yrs and couldn't ask for better service. Would recommend them to anyone. I have dealt with Bruce Friedman for about 6yrs and couldn't ask for better service. More
Other Employees Tagged: Bruce Friedman, Dylan Rothfuss, Mike Schmida , Brian Snowden
September 24, 2020

