Karen Hardrath
Karen Hardrath at Wilde East Towne Honda

Karen Hardrath | Page 79

Business Manager

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

4.9
887 Reviews
4.9

887 Reviews

Write a Review

887 Reviews of Karen Hardrath

May 29, 2015

Dealership Rating

Great experience For my first time dealing with buying a car from a dealership, it was an overall pleasant experience. Leticia was great to work with, very friendly. K More

by tlou92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leticia Acosta

May 21, 2015

Dealership Rating

Great sales team! We went looking for a new car with a Honda in mind. We test drove all of our options with Craig, and he really helped us understand each style and wh More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 19, 2015

Dealership Rating

Repeat Customer, Excellence Impresses We continue to be impressed with the overall excellence of Wilde as we returned to lease a 2015 CRV to replace our 2013 CRV. Eric H continues to be t More

by Dave and Jen H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Henderson

May 19, 2015

Dealership Rating

Veli helped me find what I was looking for. The whole transaction went super smooth and Veli was beyond helpful. I was looking For a Civic SI and they had a beautiful blue new ride waiting for More

by velcroboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Velislav Deshev

May 19, 2015

Dealership Rating

Overall really good The experience was good and Laura was really fair and honest. From the finance dept: I too had the hard sell on the extended warranty, and I bit. Th More

by bdbadger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Kaleas

May 19, 2015

Wilde East Towne Honda responded

Good morning, my name is Chad Wojtysiak and I am the customer relations manager. From reading your review it appears you were not completely satisfied with your purchase experience and the vehicle you purchased. I spoke with one of my used car managers and we would like to review your purchase to see if it would be possible to trade you from your fit into something larger that you would enjoy more. Please reach out to us at your convenience. Shawn is the manager I spoke with that would want to look further at this. You can reach him at 608-316-2310 or email sstittleburg@wethcars.com. If you have any other questions or concerns, you can reach me at 608-316-2308 or by email, cwojtysiak@wethcars.com. Sincerely, Chad Wojtysiak Customer Relations Wilde East Towne Honda

May 19, 2015

Wilde East Towne Honda responded

When did you pick up the vehicle, I would be happy to revisit this with Laura and find out more about your situation to see if there are any options we may be able to figure out.

May 19, 2015

Wilde East Towne Honda responded

Hi Brian, I spoke with Shawn and it sounds like you are not overly interested in the Honda product and would prefer something else. We could look at getting you into one of our pre-owned vehicles, but I don't think that would solve your concerns. As for the service agreement or protection packages we offer, that is something you are able to cancel. If you would like to discuss your options with one of our staff, I would be happy to get you in touch with someone. Since you had dealt with Laura, I was thinking you had purchased a used vehicle - in which case it would have been much easier to work something out - as the depreciation of a used car is not nearly as drastic when driving off the lot - since it would still be a used car if we bought it back! Please let me know how you would like to proceed. Chad

May 19, 2015

bdbadger responded

Thanks, I'm not sure it will be in my budget to get out of this car for a couple of years, unfortunately. The depreciation alone would have me under water at this point.

May 19, 2015

bdbadger responded

I think it would have been May 1st.

May 18, 2015

Dealership Rating

Best Friendly service EVER Mikel was the most polite and non-pushy sales person I have ever met. He answered all my questions before I could ask them and smiled the entire time More

by RocioElvira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2015

Wilde East Towne Honda responded

Mikel has been a great member of our team. Karen also does a great job - thank you for your business. We look forward to servicing your vehicle in the future.

May 18, 2015

Dealership Rating

Did this deal on the Internet!!!!! We used the MakeMyDeal link on the Wilde Honda website to make a offer on a new Honda CRV EX and get a offer for our trade-in. The trade-in offer w More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janet Hanson, Eric Henderson

May 18, 2015

Wilde East Towne Honda responded

Car buying of the future is here now! Thank you for the opportunity to take care of your vehicle needs. We are hoping this process turns out to be a great way for our online visitors to get the information they need to make an educated decision. Pair that process with our internal staff like Janet and Eric and we have an amazing combination!

May 16, 2015

Dealership Rating

Great experience - again This was our second time working with Wilde East Towne, and had another great experience. Veli, Phil, and Karen were all super friendly, and made the More

by KarlH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Velislav Deshev , Phil Hogans

May 18, 2015

Wilde East Towne Honda responded

Thank you for coming back again! We appreciate your business and look forward to your future visits.

May 11, 2015

Dealership Rating

Great to work with and professional As we walked in this weekend my 8 year old daughter said "Oh, I love this place!". My kids love the play area and snacks. As a parent of three, it mak More

by Jhassrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Velislav Deshev , John Belken, Phil Hogans

May 03, 2015

Dealership Rating

Exceeded my expectations! I must say that I was blown away by how wonderful my experience was at Wilde East Towne Honda. I had purchased my last car (a Prius) in 2008 and decid More

by aahobbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Jensen

May 18, 2015

Wilde East Towne Honda responded

We know you have choices when buying a new vehicle, and often it comes down to the experience making the difference. We are fortunate to have a lot of staff that make the difference for our guests, like Scott. Thank you for your business - we look forward to the many years of service for your new Honda.

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